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Xerox Document Centre 555 Setup Manual

Document Centre 545 Document Centre 535

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“Simple” 

Scan to Email 

Setup Guide 

 

 

 

Document Centre 555/545/535 

Dc04cc0336 

 


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Simple Scan to Email Setup Guide 

May 2004 

 

Scan to Email

 

Scanning to email from a Xerox DC 555/545/535 requires the support of external email 
services on a network. These services may be provided by your own email server and 
supported by your IT department. Or, you may be using email services

 

provided and 

supported by your ISP (Internet Service Provider). Configuring the DC 555/545/535 to 
email your scanned documents requires information about the email server, and may 
require network administrator access as well. You will need to determine the correct 
source of information before you begin this setup. 
 
Detailed Online Support information can also be found at the Xerox Website by going to 

www.xerox.com

 and then choosing Support & Drivers  Multifunction 

 

DC 555/545/535  

DC 555/545/535 5XX Multifunction System 

 

Online Support. 

 

Xerox can provide a

 

fee-based onsite service to completely configure scan to email; call Xerox Customer Support at 1-800-

821-2797 to obtain this service. The configuration information in this document is provided to assist your network 
administrator, IT department, or ISP. 
 

XEROX ®, The Document Company ®, the digital X ®, and all Xerox product names are trademarks of XEROX CORPORATION. Other 
trademarks belong to their respective owners.  

Copyright © XEROX CORPORATION 2004. All Rights Reserved

 


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Simple Scan to Email Setup Guide 

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Information you will need before you begin

 

Before proceeding with email installation and system configuration, each DC 555/545/535 site 
must determine the options it wishes to utilize and verify that compatible components are 
available. The following sections provide general specifications. 
The following sections discuss general information you will need before you begin the 
installation.  

Email Server Environment 

Check with your Email Administrator or your Internet Service Provider (ISP), if they are 
providing your email administration services, to determine if you have a compatible 
environment for using the DC 555/545/535’s email function. 

SMTP Server Compatibility 

At minimum, to use the DC 555/545/535 email function you must have an email server to 
which the DC 555/545/535 communicates using SMTP (RFC 821 SMTP over IP - Ethernet). 
The following list contains other important compatibility information related to the email SMTP 
server. The DC 555/545/535: 

 

Uses SMTP, the most widely used protocols for sending and receiving Internet 
messages and supported by most email servers. 

 

Uses MIME encoding (RFCs 2045-2049) to transfer email image files. Includes multi-
part MIME encoding to support message body text. 

 

Supports a configurable e-mail message size limitation (20 MB maximum). If an email 
message (with large attachment files) exceeds message size limits, the DC 
555/545/535 splits the job into segments based on System Administrator settings. 

 

The DC 555/545/535 has tested with the following servers 

 

MS Exchange v5.5

,

 and Exchange 2000 

 

Lotus Domino v4.5 (SMTP only), 4.6 (SMTP & LDAP), and 5.0 (on WinNT4.0, 
Win2000, servers). 

 

GroupWise 5.5 and 6.0. 

 

 

 

If your email environment is not compatible, call Xerox Customer Support at 
1-800-821-2797 to determine if you will be able to set up scan to email. 

 


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LDAP Server Compatibility 

 

 
To use your company's internal address book requires an LDAP server. The following list 
contains other important compatibility information related to the LDAP server. The DC 
555/545/535 supports: 

 

LDAPv2 (RFCs 1777, 1778, 1779, 1960, 1823, 2247) 

 

LDAPv3 (RFCs 2251, 2252, 2253, 2254) 

 

The DC 555/545/535 has been tested with the following: 

 

MS Exchange v5.5 LDAP (v3.0) Internet protocol service (on WinNT4.0, Win2000 
servers) 

 

Lotus Domino v5.0 LDAP services (on WinNT4.0, Win2000 servers) 

 

Netscape Directory Server v4.11 (on WinNT4.0, Unix servers) 

 

Windows2000 Active Directory Services 

 

Novell NDS (LDAP on Novell 4.x, 5.x, 6.x) 

 

GroupWise 5.5 and 6.0. 

Do you plan to use Network Authentication? 

Authentication Environments 

If you wish to enable authentication, your network must support one of these protocols: 

 

Windows NT 4.0 native Domain Login (SMB authentication) 

 

Windows 2000 (SMB authentication) 

 

Windows 2000 (Kerberos, RFC1510) 

 

Unix (Kerberos, RFC1510) 

 

Novell v4.x, 5.x, 6.x (NDS) 

 

Network authentication is intended to limit use of the 
DC 555/545/535 to authorized network users. 

If you don’t use an LDAP internal address book, you can skip this section. 

 


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Other Network Details you need 

You will be able to perform the scan to email installation process when the following items are 
in place for the DC 555/545/535. 

 

TCP/IP enabled – 

You can check for this on the configuration report in the section shown in the 

illustration. Note that this must be enabled before proceeding. For instructions on enabling TCP/IP refer to 
the Admin CD. 

 

Network access – 

If you can print to the DC 555/545/535 from your workstation, the network 

connection is working properly. If not, you will have to configure printing before proceeding. 

 

Scanning Option enabled – 

The Local User Interface (LUI) on the DC 555/545/535 will have a 

“Scan” tab if scanning is enabled. If not, you will have to configure scanning before proceeding (refer to 
the Scan Kit for instructions). Note that the Scan Kit contains a unique Code number that you must enter. 

 

A workstation on the network so that you can complete the setup using CentreWare 
Internet Services and your favorite Web browser.

 

 

Domain Name or DNS configured (if used in your organization) – 

Check with your Email 

Administrator or your ISP’s Email Administrator to determine whether the Domain Name System server is 
required. 

 
 

 
 
1. Select 

Machine Status

 from the control panel on the DC 555/545/535. 

2.  On the touch screen, press 

Print Reports

3.  On the Print Reports screen, press 

Print System Configuration Report

 

 

The following example points out where you can find some of the information on a 
configuration report. 
 

To Print a Configuration Report follow these simple steps:

 

 


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Is TCP/IP Enabled? 

 

TCP/IP address 

Is HTTP Enabled? 

 


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Here’s a list of information to gather before you begin Scan to 

Email Setup:

 

Data Required for TCP/IP 

 

1.  DC 555/545/535 Domain Name 

Required to connect to the SMTP Server

Example

:  If your email address is 

Sam@123.com

, your domain name will be 

123.com 

 

Data to Set Up Basic Email – 

You can find

 

information for this section 

on the configuration report or obtained it from your Email Administrator or 

your ISP’s Email Administrator. 

 

2.  DC 555/545/535 IP address 

This information can be found on the 
configuration report ( see page 6)

 

 

3.  SMTP server IP address OR Host name: 

When finding out about the SMTP server, you 
should ask if there are routing restrictions on 
the server. If so, give the DC 555/545/535 
routing access on that server. 

 

4.  SMTP Port (default is 25): 

 

5.  DC 555/545/535 email address:  

We recommend you establish a valid address 
on the SMTP server to use as part of Internet 
Services Properties. In some instances this 
address appears in the email's From field, 
which in turn can become a Reply To 
address. You can monitor this address to 
retrieve such replies (which includes invalid 
delivery messages). 

 

6. Maximum message size: 

Determine the maximum email message size 
that the SMTP server will process (for 
example: 10240 KB). 

 

OPTIONAL: Record data only if you intend to use an LDAP server 
to access your company's internal address book. – 

You can obtain 

information for this section from your Email Administrator or your ISP’s 

Email Administrator.

 

 


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7.  LDAP server IP address OR Host name 

(if 

different from SMTP server)

 

 

8. LDAP Port 

(default is 389)

 

 

9. 

(OPTIONAL)

 Alternate LDAP server IP 

address OR Host name 

 

10. Login Name and Password to access the 

LDAP server. Only needed if login required. 

 

11. Root directory to start the LDAP searches. 

If the LDAP search should not start at the top 
of the LDAP tree, define what root to use. 
Searches will not go outside of that root. 

 

OPTIONAL: Supply this data only if you intend to use the Public 
address book

 

12. Name of a CSV format file that lists user ID 

and email address 

refer to the section later in 

this guide: “Using CentreWare Internet Services 
to set Up a Public Address Book.” Make sure to 
place this file in a location you can browse to 
from the workstation you will be using to set up 
email. You will not be able to import a CSV file 
with a blank name or email field.

 

 

OPTIONAL: Record data only if you intend to enable 
authentication on the DC 555/545/535 – 

You can obtain the 

information in this section from your Network Systems Administrator, or 

call Xerox at 1-800-821-2797 about Network Support Services.

 

Provide data for one Authentication Type listed in items 11 -14. 
13. Kerberos  (Solaris) 

IP address OR Host name

 

 

Authentication Port (default is 88) 

 

Realm  
Backup IP address OR Host name 

 

Alternate IP address OR Host name (maximum 2)  
 

 

Alternate Realm (maximum 2) 

 

 

 

 


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14. Kerberos  (Windows  2000

) IP address OR Host 

name

 

 

Authentication Port (default is 88) 

 

Domain  
Backup IP address OR Host name 

 

Alternate IP address OR Host name (maximum 2)  
 

 

Alternate Domain (maximum 2) 

 

 

 

15. NDS (Novell 4x, 5x, 6x) 

NDS Directory Context

 

 

NDS Directory Tree 

 

Alternate Directory Contest (maximum 2) 

 

 

 

Alternate Directory Tree (maximum 2) 

 

 
 

16. SMB (Windows NT 4 and Windows 2000) 

Default Domain

 

 

Primary Domain Controller IP address OR Host 
name 

This information is required if the primary 

domain controller is located on a different subnet 
than the DC 555/545/535.

 

 

Alternate Domain (maximum 2) 

 

 

 

 

 


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Now you are ready to Set Up Scan to Email 

The set up process is modular. After performing steps to set up the basic email function, you 
will then continue the process required to set up the options you choose. 
 

For basic email you must set up the following: 

 

Enable HTTP and Email on the DC 555/545/535 

 

Use CentreWare Internet Services to Set Up SMTP 

 

Use CentreWare Internet Services to Set Up Email 

 

For additional options, use the following sections: 

 

Use CentreWare Internet Services to Set Up the LDAP Directory 

 

Use CentreWare Internet Services to Set Up a Public Address Book 

 

Use CentreWare Internet Services to Set Up the Authentication Server 

 

Verify Authentication Enabled on the DC 555/545/535 

NOTE:

 This section only addresses installation information specific to email. Other setup 

information such as TCP/IP data (for example TCP/IP domain name) required to install the DC 
555/545/535 on a network, must be in place before email can function properly. 

BASIC EMAIL SETUP 

 

Enable HTTP, Scan to Email on the DC 555/545/535 

 

NOTE:

 If you have already enabled HTTP and Scan to Email at the DC 555/545/535, 

proceed to the next section. You can check this on the Configuration Report (see page 
6). 
1.  On the DC 555/545/535 control panel, press 

Access

 

2.  Use the keypad, to enter 

1111

 or the current password. Press 

Enter

 on the touch 

screen. 

3.  If the Internal Auditron is not enabled press 

Go to Tools

 button. If the Internal 

Auditron is enabled press the 

Tools Pathway

 button. Wait for the screen to refresh. 

4.  If you do not need to enable HTTP, continue with the next step. To enable HTTP, on 

the touch screen: 
a. Press 

Connectivity and Network Setup

b. Press 

Network Setup

c. Press 

TCP/IP

d. Press 

HTTP/IPP

e. Press 

Enable

 


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f. Press 

Save

g. Press 

Close

 three times. 

5.  To enable Scan to Email, on the touch screen: 

a. Press 

More

b. Press 

Configuration and Setup

c.  When the warning screen displays, press 

Close

d. Press 

Optional Services

e. Press 

Scan to Email

f. Press 

Enable

g. Press 

Save

6. Press 

Exit Tools

Verify the touch screen displays the E-mail button. 
 

 

Use CentreWare Internet Services to Set Up TCP/IP Domain and SMTP

 

1.  At a workstation on the network, open the Internet browser. 
2.  Enter the IP address of the DC 555/545/535 you recorded for item 2 in the "Installation 

Information" section earlier in this document, and press 

Enter

 on the keyboard. 

When the DC 555/545/535's home page is displayed, select the 

Properties

 tab. Expand 

the 

Connectivity

 and 

Protocols

 folders and select 

TCP/IP

3.  Enter the Domain Name in the 

Domain Name

 box. 

NOTE:

 If the DC 555/545/535 is set up for dynamic addressing, the Domain Name will 

not be accessible. If you need to change it, click on 

Static

 from the IP Address 

Resolution pull down list and enter the Domain Name. You will then need to return this 
setting to it original selection. 

4.  If you are going to use the Hostname for the SMTP server, you will need to enter the 

Preferred DNS server IP address at this time 

5. Click on 

Apply New Settings

6.  When prompted, enter 

admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field. 

7. Click 

OK

8. Select the 

SMTP Server

 


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9. Select 

IP Address

 or 

Host Name,

 and enter the IP address or host name of the SMTP 

server you recorded for item 2 in the "Installation Information" section earlier in this 
document. 

10. See item 4 recorded in the "Installation Information" section earlier in this document. If 

you entered a port other than 25, change the default to match the port number you 
recorded. 

11. Enter the DC 555/545/535 email address in this field: 

DC 555/545/535 E-mail Address

See item 4 recorded in the "Installation Information" section earlier in this document. 

12. Enter  the 

Maximum Message Size.

 This value represents the largest message size 

including an attachment. If a job exceeds the maximum message size, it splits into jobs 
with smaller attachments. A typical value is 10240 KB. 

13. Enter  the 

Maximum Number of Fragments.

 This value represents the greatest number 

of times the DC 555/545/535 can split a job into fragments. If you don't want the job to 
split at all, enter 1. 

14. Enter  the 

Total Job Size. 

This value represents the largest job or job fragment allowed 

on the network. The maximum allowed by the DC 555/545/535 is 300MB. 

15. Click 

Apply New Settings

16. When prompted, enter 

admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field and click 

OK

You have now completed the steps for basic email setup. You will need to 
reboot the DC 555/545/535 for all of the settings to apply. For additional 
options you may proceed to the following sections before re-booting: 

 

 


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Simple Scan to Email Setup Guide 

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Use CentreWare Internet Services to Set Up the LDAP Directory

 

NOTE:

 If you do not wish to set up the LDAP directory so you can use your company's 

internal address book, proceed to the next section. 

When the DC 555/545/535's home page is displayed, select the 

Properties

 link. 

Expand the 

Connectivity

 and 

Protocols

 folders and select 

LDAP Directory

 

 

 

1. Select 

IP Address

 or 

Host Name

 and enter the IP address or host name of the LDAP 

server. Use the information in item 5 recorded in the "Installation Information" section 
earlier in this document. Use the information in item 2 if item 5 is blank. 

NOTE:

 While entering LDAP Directory settings, click 

Restore Settings

 to cancel 

changes and return to the previous values. 

2.  See item 6 recorded in the "Installation Information" section earlier in this document. If 

you entered a Port other than 389, change the default to match the port number you 
recorded. 

NOTE:

 Windows 2000 Active Directory environments generally use port 3268. 

 


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3.  If your network includes an alternate LDAP server and you wish to indicate it as a 

backup for access to your internal address book, enter item 7 recorded in the 
"Installation Information" section earlier in this document. 

4. In the 

Optional Information

 section, enter any or all of the following: 

a. 

Search Directory Root

. To restrict the search to a designated section of the LDAP 

structure, enter a directory root where the search begins. 

b. 

Login Name

. The LDAP server login name (case sensitive), if required. 

c. 

Password

 and 

Retype password

. The password that corresponds to the LDAP 

server login name (case sensitive). 

d. 

Maximum Number of Search Results

e. 

Search Timeout

. Select 

Wait LDAP Server Limit

 to use the server's timeout setting 

or select 

Wait [5-100] seconds

5. Select the 

Search Name Order

 you wish to use, 

Common Name

 or 

Surname and 

Given Name

NOTE:

 This selection reflects the way data is entered in your LDAP directory. Lotus 

Domino and Netscape generally use Surname and Given Name. 

6. Click 

Apply New Settings

7.  When prompted, enter 

admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field and click 

OK

8.  For first time setup up you will automatically receive a popup window to enter the LDAP 

directory. Otherwise, Select the 

Edit LDAP Mappings

 option. 

9.  Enter a name you know exists in the LDAP directory. 
10. Choose the type of LDAP server used. 

NOTE:

 If the server type you used is not in the list, instead of Other, select 

Netscape

11. Select 

Search

12. Examine the list of LDAP attributes displayed based on the name entered. The terms in 

the left column represent searched items for the LDAP fields listed in the middle 
column. Search results appear in the right column. If any of the values are not correct, 
use the dropdown boxes in the middle to choose an alternate LDAP field for the DC 
555/545/535 to use when performing a search. When the dropdown menus are correct, 
select the 

Test

 button. Continue this process until all values are as desired. You can 

also enter a new name if the LDAP search yields no results. You can choose 

No 

Mappings Selected

 for any item without a corresponding LDAP field. 

 


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Use CentreWare Internet Services to Set up Email

 

1.  When the DC 555/545/535's home page is displayed, select the 

Properties

 link. 

Expand the 

Services

 and 

Internet Messaging

 folders and select 

E-mail Settings

 

 

NOTE:

 While entering E-mail Settings, click 

Restore Settings

 to cancel changes and 

return to the previous values. 
2.  Select a resolution for 

Default Scan Resolution

. This is the resolution at which the DC 

555/545/535 scans email documents unless changed at the DC 555/545/535 user 
interface. 

3.  Select a file format for 

Default Attachment Type

. This is the format used to save 

scanned email documents unless changed at the DC 555/545/535 user interface. 

4. Select 

Enable

 to automatically send a copy of the email to the address in the From 

field. 

NOTE:

 The Auto Send to Self occurs only when the address in the From field is derived 

from authentication or entered manually. 

5.  Enter text in the 

Default Subject

 box. This text appears in the subject line of email sent 

from the DC 555/545/535, unless changed at the DC 555/545/535 user interface. 

 


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6. The 

Message Body

 area shows the information that appears in the message body of 

all email jobs. You cannot change or exclude the short paragraph at the top. You can 
check the box(s) to indicate additional information you want shown. It is recommended 
that you always check the user information. 

 

 

7.  Enter text in the 

Default Signature

 box. This text appears at the end of an email sent 

from the DC 555/545/535. You can only use Internet Services to change this text. 

 

 

8.  When complete click 

Apply New Settings

9.  When prompted, enter 

admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field and click 

OK

 

 


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Use CentreWare Internet Services to Set Up a Public Address Book

 

NOTE:

 If you do not wish to set up the public address book feature, proceed to the next 

section. 
1. In 

Services>Internet Messaging

, select 

Public Address Book

 

2. Click 

Browse

 and locate the CSV file (listed in item 12 in the "Installation Information" 

section earlier in this document) to use for the public address book. 

3.  Select the CSV file and click 

Open

4. Click 

Import Now

5.  When prompted, enter 

admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field and click 

OK

NOTE:

 You cannot import a CSV file with a blank name or email field. 

6.  To identify which headings in your CSV file contain the name and addresses to use in 

the public address book, select 

Map Existing Address Book.

 

 


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NOTE:

 If the CSV file only contains names and email Internet fax addresses, the file 

may map automatically. 

7. Use the 

Imported Heading

 drop down menu to select the heading that corresponds to 

the data you wish to use as 

Display Name

 in the public address book. The 

Imported 

Sample

 box shows you the data you selected. 

8. Use the 

Imported Heading

 drop down menu to select the heading that corresponds to 

the data you wish to use as 

E-mail Address

 in the public address book. The 

Imported 

Sample

 box shows you the data you selected. 

NOTE:

 If your file does not contain a heading row, the Imported Heading drop-down 

menus contain information from the first line of data in the file. For correct public 
address book operation, the Display Name must map to a user name and the email and 
Internet fax addresses must map to an SMTP format email address. 

9. Click 

Apply New Settings

 

NOTE:

 The 

Clear All Addresses

 button removes all entries from the current public 

address book (disabling the feature). The 

Import New Address Book

 link allows you to 

select a different CSV file. 

10. When prompted, enter

 admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field and click 

OK

11. When prompted, enter 

admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field and click 

OK

 

Use CentreWare Internet Services to Set Up the Authentication Server

 

NOTE:

 If you do not wish to set up authentication for the DC 555/545/535 you can skip this 

section. 
1.  When the DC 555/545/535's home page is displayed, select the 

Properties

 link. 

Expand the 

Authentication Server

 folder and select 

General

 


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Select the 

Authentication Type

 your authentication server uses. The bottom portion of 

the page changes to accommodate data related to your choice. 

2.  Enter the information in the following table that applies to the authentication type you 

selected. Click

 Restore Settings

 at any time to return all settings to their previous 

values. 

Kerberos 
(Solaris) 

Select 

IP Address

 or 

Host Name

 and enter the data 

you recorded for item 12 in the "Installation 
Information" section earlier in this document. 

Kerberos

 

(Windows 2000)

 

Select 

IP Address

 or 

Host Name

 and enter the data 

you recorded for item 13 in the "Installation 
Information" section earlier in this document. 

NDS (Novell 4, 5) 

Enter the data you recorded for item 14 in the 
"Installation Information" section earlier in this 
document. 

SMB (Windows 
NT 4 and 
Windows 2000 

Enter the data you recorded for item 15 in the 
"Installation Information" section earlier in this 
document. 
If the primary domain controller is located on a 
different subnet than the DC 555/545/535, enter the 
data you recorded for Primary Domain Controller IP 
address OR Host name. 

3.  When complete, click 

Apply New Settings

4.  When prompted, enter 

admin

 (lower case) in the 

User Name

 field. Enter 

1111

 or the 

current password in the

 Password 

field and click 

OK

NOTE:

 When you complete authentication set up using the Internet Services, network 

authentication on the DC 555/545/535 automatically activates. Follow the procedure in the next 
section to verify that authentication is set up on the DC 555/545/535, or to enable Guest 
Access. 

 


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Page 18

 

Simple Scan to Email Setup Guide 

May 2004 

 

 

Authentication Set Up on the DC 555/545/535

 

NOTE:

 If you do not use either type of authentication skip this section. 

1.  On the DC 555/545/535 control panel, press 

Access

 

2.  Use the keypad, to enter 

1111

 or the current password. Press 

Enter

 on the touch 

screen. 

3.  On the touch screen, press 

Go to Tools

. Wait for the screen to refresh. 

4.  On the touch screen: 

a. Press 

More

 until 

Service Access Control

 is displayed. 

b. Press 

Service Access Control

. The 

Authentication

 screen is displayed. 

c. Verify that 

Network Authenticated Access

 is enabled and/or press 

Guest Access

If you press Guest Access, follow the instructions on the screen to set up a guest 
passcode. 

 

 

 

d.  When complete, press 

Next

e. Press 

Save

5. Press 

Exit Tools

 on the touch screen. 

 

 

 


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May 2004 

Simple Scan to Email Setup Guide 

Page 19 

 

If you have tried to use the email feature, and it is not 

working…

 

 

 

Testing and Troubleshooting Scan to Email

 

This is a method that provides a simulation of scan-to-email using a Telnet session. To run this 
test, you will need to know the SMTP server's IP address and the email address used by the 
DC 555/545/535 (

both of these should be on your checklist that was filled out before set-up

). 

 

1.  To begin the simulation, bring up a DOS Command prompt in MS Windows, or 

command shell in other operating systems. 

 

2.  In MS Windows, select 

Start 

-> 

Run.   

 

 

3.  In the Run dialog box, enter the word 

COMMAND

 in the Open box, then select 

OK

. This 

action will bring up the Command Prompt window. 

 

4.  At the Command Prompt, enter the following telnet command, substituting your 

SMTP/email server's IP address for the example shown. There should be a space after 
the IP address, followed by port number 25. 

 

telnet 192.168.1.10 25 (substitute your SMTP Server IP address) 

 

You should see a response similar to: 

220 exch_server.MY_DOMAIN ESMTP Server (Microsoft Exchange Internet Mail Service 5.5.2653.13) 
ready

 

 

You probably have the wrong IP address if you get a response similar to: 

Connecting To 192.168.1.10 . . . Could not open a connection to host on port 25 : Connect failed

 

 

5.  If you received a response back from the mail server that says send in helo/ehlo first 

then you must enter a line similar to the following example before you enter the mail 
from: line, substituting your domain name for domain_name.  

ehlo domain_name

 

or 

helo domain_name

 

 

6.  You are now in a telnet session with the email server. In this session you will input 

several more lines to produce an email. You may not see the lines you type in unless 
you have Local Echo enabled (this is not critical). Press the Enter key following each 
command. 

 


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May 2004 

 

7.   Type in the line below, substituting the DC 555/545/535’s email address for 

dc_email_address@my_domain.com 
Remember that what you are typing in may not be visible on the screen. 

mail from: dc_email_address@my_domain.com 

 

If sucessful, you should see a reply similar to: 

250 OK - mail from <dc_email_address@my_domain.com 

 

 

8.  Type in the following line, substituting your real email address for 

my_email_address@my_domain.com

 

rcpt to: my_email_address@my_domain.com

 

 

9.  If successful, you should see a reply similar to: 

250 OK - Recipient my_email_address@my_domain.com 

 

10. Type in the word 

Data

 to begin your message: 

Data

 

 

11. You should see a reply similar to: 

354 Send data.  End with CRLF.CRLF

 

 

12. Type in this line: 

subject: Test

 

 

13. Now type in some text for the body of the message: 

 

This is a test. 
This is only a test. 

 

14. End by typing in a single period on a line by itself. 

 

You should see a reply similar to: 

250 OK 

 

15. Type  in 

quit

 to close the telnet session: 

quit

 

 

You should see a reply similar to: 

221 closing connection

 

 

If this simulation succeeded, you will see the test message in your email inbox. 
If the simulation failed, check the following: 
* verify the email server IP address 
* verify valid email addresses 
* avoid typos