STIEBEL ELTRON DHB 18 STi Operating And Installation

Full Text Searchable PDF User Manual

BEDIENUNG UND INSTALLATION
OPERATING AND INSTALLATION
UTILISATION ET INSTALLATION
GEBRUIK EN INSTALLATIE
OBSŁUGA I INSTALACJA
OBSLUHA A INSTALACE
HASZN

LATI

S TELEP

TMUTAT

UPRAVLJANJE IN NAMESTITEV

Elektronisch gesteuerter Durchlauferhitzer | Electronically controlled
instantaneous water heater | Chauffe-eau instantan

é à gestion électronique

| Elektronisch gestuurde elektrische doorstromer | Elektronicznie sterowany
przepływowy ogrzewacz wody | Elektronicky

řízený průtokový ohřívač | Elektromos

vez

érlésű átfolyós vízmelegítő | Elektronsko krmiljen pretočni grelnik

» DHB 18 STi

» DHB 21 STi

» DHB 24 STi

» DHB 27 STi

| DHB STi

www.stiebel-eltron.com

CoNTeNTS | SPeCIAL INforMATIoN

SPECIAL INFORMATION

OPERATION

General information �� 19

1.1

Safety instructions �� 19

1.2

Other symbols in this documentation �� 19

1.3

Units of measurement �� 19

Safety �� 19

2.1

Intended use �� 19

2.2

General safety instructions �� 19

2.3

Test symbols �� 19

Appliance description �� 20

Operation �� 20

4.1

Recommended settings �� 20

Cleaning, care and maintenance �� 20

Troubleshooting �� 20

INSTALLATION

Safety �� 21

7.1

General safety instructions �� 21

7.2

Instructions, standards and regulations �� 21

Appliance description �� 21

8.1

Standard delivery �� 21

8.2

Accessories �� 21

Preparations �� 22

9.1

Installation site �� 22

9.2

Water installation �� 22

10.

Installation �� 23

10.1 Standard installation �� 23

11.

Commissioning �� 25

11.1 Initial start-up �� 25
11.2 Recommissioning �� 25

12.

Shutdown �� 25

13.

Alternative installation options �� 25

13.1  Electrical connection from above on unfinished walls �� 25
13.2  Electrical connection on finished walls �� 26
13.3  Large conductor cross-section for electrical

connection from below �� 26

13.4  Connecting a load shedding relay �� 26
13.5  Water installation on finished walls �� 26
13.6  Water installation on finished walls with brazing /

compression fitting �� 27

13.7 Water installation on finished walls; fitting the

appliance cover �� 27

13.8 Installation of lower back panel with threaded fittings

on finished walls �� 27

13.9  Wall mounting bracket when replacing an appliance �� 27
13.10  Installation with offset tiles �� 27
13.11  Pivoting appliance cover �� 28

14.

Troubleshooting �� 29

15.

Maintenance �� 30

16.

Specification �� 30

16.1  Dimensions and connections �� 30
16.2  Wiring diagram �� 30
16.3  DHW output �� 31
16.4  Application areas / conversion table �� 31
16.5  Pressure drop �� 31
16.6  Fault conditions �� 31
16.7  Country-specific approvals and certifications: Germany 31
16.8  Details on energy consumption �� 32
16.9  Data table �� 32

GUARANTEE

ENVIRONMENT AND RECYCLING

SPeCIAL INforMATIoN

- The appliance may be used by children aged 8

and older and persons with reduced physical,

sensory or mental capabilities or a lack of ex-

perience and know-how, provided that they are

supervised or they have been instructed on how

to use the appliance safely and have understood

the resulting risks. Children must never play with

the appliance. Children must never clean the ap-

pliance or perform user maintenance unless they

are supervised.

- Risk of burns: the tap can reach temperatures in

excess of 55 °C.

- Ensure the appliance can be separated from the

power supply by an isolator that disconnects all

poles with at least 3 mm contact separation.

- Secure the appliance as described in chapter "In-

stallation / Installation".

- Observe the maximum permissible pressure (see

chapter "Installation / Specification / Data table").

- Drain the appliance as described in chapter "In-

stallation / Maintenance / Draining the appliance".

oPerATIoN

general information

www.stiebel-eltron.com

DHB STi |

ISH

oPerATIoN

1. General information

The chapters "Special Information" and "Operation" are intended

for both the user and qualified contractors.
The chapter "Installation" is intended for qualified contractors.

Note

Read these instructions carefully before using the appli-

ance and retain them for future reference.

Pass on the instructions to any new user where appro-

priate.

1.1 Safety instructions

1.1.1 Structure of safety instructions

KEYWORD Type of risk

Here, possible consequences are listed that may result

from failure to observe the safety instructions.

Steps to prevent the risk are listed.

1.1.2 Symbols, type of risk

Symbol

Type of risk

Injury

Electrocution

Burns

(burns, scalding)

1.1.3 Keywords

KeYworD

Meaning

DANGER

Failure to observe this information will result in serious

injury or death.

WARNING

Failure to observe this information may result in serious

injury or death.

CAUTION

Failure to observe this information may result in non-seri-

ous or minor injury.

1.2 Other symbols in this documentation

Note

General information is identified by the adjacent symbol.

Read these texts carefully.

Symbol

Meaning

Material losses

(appliance damage, consequential losses and environmen-

tal pollution)

Appliance disposal

This symbol indicates that you have to do something. The ac-

tion you need to take is described step by step.

1.3 Units of measurement

Note

All measurements are given in mm unless stated oth-

erwise.

2. Safety

2.1 Intended use

The appliance is intended for heating domestic hot water and can

supply one or more draw-off points.
This appliance is intended for domestic use. It can be used safely

by untrained persons. The appliance can also be used in a non-do-

mestic environment, e.g. in a small business, as long as it is used

in the same way.
Any other use beyond that described shall be deemed inappropri-

ate. Observation of these instructions and of instructions for any

accessories used is also part of the correct use of this appliance.

2.2 General safety instructions

CAUTION Burns

During operation, the tap can reach temperatures in ex-

cess of 55 °C.

There is a risk of scalding at outlet temperatures in ex-

cess of 43 °C.

WARNING Injury

The appliance may be used by children aged 8 and older

and persons with reduced physical, sensory or mental

capabilities or a lack of experience and know-how, pro-

vided that they are supervised or they have been in-

structed on how to use the appliance safely and have

understood the resulting risks. Children must never play

with the appliance. Children must never clean the ap-

pliance or perform user maintenance unless they are

supervised.

Material losses

The user should protect the appliance and its tap against

frost.

2.3 Test symbols

See type plate on the appliance.

oPerATIoN

Appliance description

| DHB STi

www.stiebel-eltron.com

3. Appliance description

You can adjust the DHW outlet temperature via the temperature

selector. From a flow rate of approx. 3 l/min and above, the control

unit regulates the correct heating output, subject to the tempera-

ture setting and cold water temperature.

Heating system

The bare wire heating system has a pressure-tested plastic casing.

The heating system is suitable for (both) soft and hard water and

is largely resistant to scale build-up. This heating system ensures

rapid and efficient DHW availability.

Note

The appliance is equipped with an air detector that large-

ly prevents damage to the heating system. If, during op-

eration, air is drawn into the appliance, the appliance

shuts down for one minute, thereby protecting the heat-

ing system.

4. Operation

The DHW outlet temperature can be adjusted in 3 stages.

�0

2�

�0

1 Hand wash basin (approx. 35 °C)

2 Shower / bath (approx. 45 °C)

3 Kitchen sink (approx. 55 °C)

Turn the temperature selector to the required position.

Should the outlet temperature fail to reach the required level with

the tap fully open and the temperature selector set to maximum,

then more water is flowing through the appliance than can be

heated by the heating element.

Reduce the flow rate at the tap.

4.1 Recommended settings

Thermostatic valve

If you operate the appliance with a thermostatic valve, we rec-

ommend that you set the temperature on the appliance to the

maximum level (kitchen sink). You can then select the required

temperature using the thermostatic valve.

Following an interruption of the water supply

Material losses

To ensure that the bare wire heating system is not dam-

aged following an interruption to the water supply, the

appliance must be restarted in the following sequence.

Disconnect the appliance from the power supply by

removing the fuses/tripping the MCBs.

Open the tap for one minute until the appliance and

its upstream cold water inlet line are free of air.

Switch the mains power back ON again.

5. Cleaning, care and maintenance

Never use abrasive or corrosive cleaning agents. A damp

cloth is sufficient for cleaning the appliance.

Check the taps regularly. Limescale deposits at the tap out-

lets can be removed using commercially available descaling

agents.

6. Troubleshooting

Problem

Cause

remedy

The appliance will not

start despite the DHW

valve being fully open.

There is no power.

Check the fuses/MCBs in

your fuse box/distribu-

tion panel.

The aerator in the tap

or the shower head is

scaled up or contami-

nated.

Clean and/or descale the

aerator or shower head.

The water supply has

been interrupted.

Vent the appliance and

the cold water supply line

(see chapter "Operation /

Recommended settings /

Following an interruption

to the water supply").

Whilst hot water is being

drawn off, initially cold

water flows for a short

period.

The air sensor detects air

in the water and briefly

switches the heater off.

The appliance restarts

automatically after

1 minute.

If you cannot remedy the fault, notify your qualified contractor.

To facilitate and speed up your request, provide the number from

the type plate (000000-0000-000000).

00000

DHB ... STi

INSTALLATIoN

Safety

www.stiebel-eltron.com

DHB STi |

ISH

INSTALLATIoN

7. Safety

Only a qualified contractor should carry out installation, commis-

sioning, maintenance and repair of the appliance.

7.1 General safety instructions

We guarantee trouble-free functioning and operational reliabil-

ity only if original accessories and spare parts intended for the

appliance are used.

Material losses

Observe the maximum permissible inlet temperature (see

chapter "Installation / Specification / Data table"). Higher

temperatures may damage the appliance. You can limit

the inlet temperature by means of a central thermostatic

valve (see chapter "Installation / Appliance description /

Accessories").

7.2 Instructions, standards and regulations

Note

Observe all applicable national and regional regulations

and instructions.

- The IP 25 (hoseproof) rating can only be ensured with a cor-

rectly fitted cable grommet.

- The specific electrical resistance of the water must not fall

below that stated on the type plate. In a linked water net-

work, factor in the lowest electrical resistance of the water

(see chapter "Installation / Specification / Data table"). Your

water supply utility will advise you of the specific electrical

water resistance or conductivity.

8. Appliance description

8.1 Standard delivery

The following are delivered with the appliance:

- Wall mounting bracket

- Installation plate

- 2 twin connectors

- Cold water 3-way ball shut-off valve

- DHW tee

- Flat gaskets

- Strainer

- Flow limiter

- Plastic profile washer

- Plastic connection pieces / installation aid

- Cover guides

8.2 Accessories

Taps

- MEKD mono lever kitchen pressure tap

- MEBD mono lever bath pressure tap

Plug G ½ A

If you use pressure taps on finished walls other than those rec-

ommended in the accessories, please use plugs.

Installation set for finished walls

- Brazing fitting - copper pipe for brazed connection Ø 12 mm

- Compression fitting - copper pipe

- Compression fitting - plastic pipe (suitable for Viega: San-

fix-Plus or Sanfix-Fosta)

Universal mounting frame

- Mounting frame with electrical connections

Pipe assembly for undersink appliances

You will need the undersink installation set if you make the water

connections (G ⅜ A) at the top of the appliance.

Pipe assembly for offset installation

You will need this pipe assembly set if you intend to offset the

appliance by 90 mm downwards from the water connection.

Pipe assembly for replacing a gas water heater

You will need this pipe assembly set if the existing installation

has gas water heater connections (cold water connection on the

left-hand side, DHW connection on the right-hand side).

Pipe assembly DHB water plug-in couplings

Use the water plug-in couplings if the existing installation has

water plug-in connections from an instantaneous water heater.

Load shedding relay (LR 1-A)

The load shedding relay for installation in the distribution board

provides priority control for the instantaneous water heater when

other appliances, such as electric storage heaters, are being op-

erated simultaneously.

INSTALLATIoN

Preparations

| DHB STi

www.stiebel-eltron.com

9. Preparations

9.1 Installation site

Material losses

Install the appliance in a room free from the risk of frost.

Always install the appliance vertically and near the draw-off

point.

The appliance is suitable for undersink and oversink installations.

Undersink installation

�0

2�

�0

1 Cold water Inlet

2 DHW outlet

Oversink installation

�0

2�

�0

1 Cold water Inlet

2 DHW outlet

Note

Mount the appliance on the wall. The wall must have

a sufficient load-bearing capacity.

9.2 Water installation

- A safety valve is not required.

- Never operate with preheated water.

Flush the water line thoroughly.

Taps

Use suitable pressure taps/valves (see chapter "Installation /

Appliance description / Accessories"). Open vented taps are not

permitted.

Note

Never use the 3-way ball shut-off valve in the cold water

inlet to reduce the flow rate. The 3-way ball shut-off valve

is intended to shut off the appliance.

Permissible water line materials

- Cold water inlet line:

Pipes made from galvanised steel, stainless steel, copper or

plastic

- DHW outlet line:

Pipes made from stainless steel, copper or plastic

Material losses

If plastic pipework is used, take into account the max-

imum inlet temperature and the maximum permissible

pressure (see chapter "Installation / Specification / Data

table").

Flow rate

Ensure that the flow rate for switching on the appliance is

achieved (see chapter "Installation / Specification / Data

table", On).

Increase the water line pressure if the required flow rate is

not achieved when the draw-off valve is fully open. If the

flow rate is not reached despite increasing the pressure, re-

move the flow limiter and install the plastic profile washer.

�0

2�

�0

1 Flow limiter

2 Plastic profile washer

Note

For the thermostatic valve to function correctly, the flow

limiter must not be replaced with the plastic profile wash-

er.

INSTALLATIoN

Installation

www.stiebel-eltron.com

DHB STi |

ISH

10. Installation

Standard installation

- Electrical connection from below on unfinished walls

- Water connection on unfinished walls

For further installation options, see chapter "Installation /

Installation options":

- Electrical connection from above on unfinished walls

- Electrical connection on finished walls

- Large conductor cross-section for electrical connection from

below

- Connecting a load shedding relay

- Water installation on finished walls

- Water installation on finished walls with brazing / compres-

sion fitting

- Water installation on finished walls; fitting the appliance

cover

- Installation of lower back panel with threaded fittings on fin-

ished walls

- Wall mounting bracket when replacing an appliance

- Installation with offset tiles

- Pivoting appliance cover

10.1 Standard installation

Opening the appliance

�0

2�

�0

Open the appliance by pulling the flap downwards, undo the

screw and lift up the appliance cover.

�02

�1

Remove the back panel by pressing the two locking hooks

and pulling the lower section of the back panel forwards.

Preparing the power cable

160

�0

2�

�0

4�

1 Installation aid

Prepare the power cable.

Fitting the wall mounting bracket

�0

2�

�0

0�

Mark out the holes for drilling using the installation plate.

If the appliance is to be installed with water connections on

finished walls, also mark out a fixing hole in the lower part

of the template.

Drill the holes and secure the wall mounting bracket with

2 screws and 2 rawl plugs (screws and rawl plugs are not

part of the standard delivery).

Fit the wall mounting bracket.

Making the water connection

Material losses

Carry out all water connection and installation work in

accordance with regulations.

00000

Seal and insert the twin connectors.

INSTALLATIoN

Installation

| DHB STi

www.stiebel-eltron.com

00000

1 DHW with tee

2 Gasket

3 Cold water with 3-way ball shut-off valve

4 Strainer

5 Flow limiter or plastic profile washer (see chapter "Installa-

tion / Water installation / Flow rate")

Secure the tee and 3-way ball shut-off valve, each with a flat

gasket, to the twin connectors.

Material losses

Never use the 3-way ball shut-off valve in the cold water

inlet to reduce the flow rate.

Installing the appliance

�0

2�

�0

For easy installation, push the cable grommet of the upper

electrical connection into the back panel from behind.

Remove the transport plugs from the water connections.

Remove the fixing toggle from the upper part of the back

panel.

Route the power cable through the cable grommet from

behind until the power cable rests against the cable sheath.

Align the power cable.

Enlarge the hole in the cable grommet if the cross-section of

the power cable is > 6 mm².

Push the appliance over the threaded stud of the wall mount-

ing bracket, so that it breaks through the soft seal. If neces-

sary, use a screwdriver.

Push the fixing toggle on to the threaded stud of the wall

mounting bracket.

Push the back panel firmly against the wall. Lock the fixing

toggle by turning it 90° clockwise.

�0

2�

�0

Fit the pipes with flat gaskets onto the twin connectors.

Material losses

The strainer must be fitted for the appliance to function.

When replacing an appliance, check whether the

strainer is installed.

Open the 3-way ball shut-off valve or the shut-off valve in the

cold water supply line.

Making the electrical connection

WARNING Electrocution

Carry out all electrical connection and installation work

in accordance with relevant regulations.

WARNING Electrocution

The connection to the power supply must be in the form

of a permanent connection in conjunction with the re-

movable cable grommet. Ensure the appliance can be

separated from the power supply by an isolator that dis-

connects all poles with at least 3 mm contact separation.

WARNING Electrocution

Ensure that the appliance is earthed.

Material losses

Observe the type plate. The specified voltage must match

the mains voltage.

Connect the power cable to the mains terminal (see chapter

"Installation / Specification / Wiring diagrams").

INSTALLATIoN

Commissioning

www.stiebel-eltron.com

DHB STi |

ISH

Fitting the lower back panel

�02

�1

102

�

Fit the lower back panel into the back panel. Click the lower

back panel into place.

Align the mounted appliance by loosening the fixing toggle,

aligning the power supply and back panel, and then re-tight-

ening the fixing toggle. If the back panel of the appliance is

not flush, you can secure the appliance at the bottom with an

additional screw.

11. Commissioning

WARNING Electrocution

Commissioning may only be carried out by a qualified

contractor in accordance with safety regulations.

11.1 Initial start-up

≥ 60 s

00000

Open and close all connected draw-off valves several times,

until all air has been purged from the pipework and the

appliance.

Carry out a tightness check.

Activate the safety pressure limiter under flow pressure by

firmly pressing in the reset button (the appliance is delivered

with the safety pressure limiter disabled).

Plug the set value transducer cable plug into the PCB.

Fit the appliance cover. Check that the appliance cover is

seated correctly.

Secure the appliance cover with the screw.

Switch the mains power ON.

Calibrate the temperature. Turn the temperature selector

fully clockwise then fully anti-clockwise.

Remove the protective foil from the control fascia.

Check the function of the appliance.

Appliance handover

Explain the appliance function to users and familiarise them

with its operation.

Make the user aware of potential dangers, especially the risk

of scalding.

Hand over these instructions.

11.2 Recommissioning

Material losses

To ensure that the bare wire heating system is not dam-

aged following an interruption to the water supply, the

appliance must be restarted in the following sequence.

Disconnect the appliance from the power supply by

removing the fuses/tripping the MCBs.

Open the tap for one minute until the appliance and

its upstream cold water inlet line are free of air.

Switch the mains power back ON again.

12. Shutdown

Isolate all poles of the appliance from the power supply.

Drain the appliance (see chapter "Installation / Maintenance /

Draining the appliance").

13. Alternative installation options

13.1 Electrical connection from above on unfinished

walls

�02

�1

3�

Cut open the cable grommet for the power cable.

Push down the locking hook to secure the mains terminal.

Pull out the mains terminal.

INSTALLATIoN

Alternative installation options

| DHB STi

www.stiebel-eltron.com

Reposition the mains terminal from the bottom to the top.

Secure the mains terminal by pushing it under the locking

hook.

�02

�1

6�

Lay the control wires below the wire guide.

13.2 Electrical connection on finished walls

Note

This type of connection changes the protection rating of

the appliance.

Change the type plate. Cross out "IP 25" and mark

the box "IP 24". Please use a ballpoint pen to do this.

Material losses

If you break out the wrong knock-out by mistake, use a

new back panel.

Cleanly cut or break out the required cable entries in the

back panel (for positions, see chapter "Installation / Specifi-

cation / Dimensions and connections"). Deburr sharp edges

with a file if necessary.

Route the power cable through the cable grommet and con-

nect the power cable to the mains terminal.

13.3 Large conductor cross-section for electrical

connection from below

If you use cables with a large cross-section, you can fit the cable

grommet after the appliance has been installed.

�02

�1

4�

Before installing the appliance, use a screwdriver to push out

the cable grommet.

Slide the cable grommet over the power cable. Use the

installation aid supplied in the standard delivery. If the

cross-section is > 6 mm², enlarge the hole in the cable

grommet.

Push the cable grommet into the back panel. Engage the

cable grommet in position.

13.4 Connecting a load shedding relay

When operating additional electric appliances, such as electric

storage heaters, install a load shedding relay in the distribution

board. The relay responds when the instantaneous water heater

starts.

Material losses

Connect the phase that switches the load shedding relay

to the indicated terminal of the mains terminal in the ap-

pliance (see chapter "Installation / Specification / Wiring

diagrams").

13.5 Water installation on finished walls

Note

This type of connection changes the protection rating of

the appliance.

Change the type plate. Cross out "IP 25" and mark

the box "IP 24". Please use a ballpoint pen to do this.

00000

Fit water plugs with gaskets to seal the connection on unfin-

ished walls. All taps listed under "Accessories" are supplied

with plugs and gaskets as part of their standard delivery. For

pressure taps other than those we recommend, plugs and

gaskets can be ordered as "Accessories".

Fit a suitable pressure tap.

Push the lower part of the back panel under the connecting

pipes of the tap and push it into the back panel.

Fit the connection pipes together with the tee and 3-way ball

shut-off valve.

INSTALLATIoN

Alternative installation options

www.stiebel-eltron.com

DHB STi |

ISH

13.6 Water installation on finished walls with

brazing / compression fitting

You can connect copper or plastic pipes with "solder fittings" or

"compression fittings" (accessories).
With "solder fittings" with threaded connection for 12 mm copper

pipes, proceed as follows:

Push the union nuts over the connection pipes.

Braze the inserts to the copper pipes.

Push the lower part of the back panel under the connecting

pipes of the tap and push it into the back panel.

Fit the connection pipes together with the tee and 3-way ball

shut-off valve.

Note

Observe the tap manufacturer's instructions.

13.7 Water installation on finished walls; fitting the

appliance cover

�0

2�

�0

1 Cover guides

2 Pipe aperture

3 Screw

Cleanly break out the knock-outs in the appliance cover. If

necessary, use a file.

Click the cover guides into place in the knock-outs.

Secure the back panel at the bottom with a screw.

If you use flexible water connection pipes, please pre-

vent pipe bends from twisting (bayonet connections in the

appliance).

13.8 Installation of lower back panel with threaded

fittings on finished walls

If using threaded connections for finished walls, the lower part of

the back panel can also be installed after fitting the taps/valves.

To do this, carry out the following steps:

With a saw, cut open the lower section of the back panel.

Fit the lower section of the back panel by bending it out at

the sides and guiding it over the pipes.

Insert the connection pieces into the lower section of the

back panel from behind.

Click the lower section of the back panel into place.

Secure the lower section of the back panel with a screw.

�0

2�

�1

1 Back panel bottom section

2 Connection pieces delivered in the pack

3 Screw

13.9 Wall mounting bracket when replacing an

appliance

An existing STIEBEL ELTRON wall mounting bracket may be used

when replacing appliances (except instantaneous water heater

DHF).

Break through the back panel of the appliance for the thread-

ed stud on the installed wall mounting bracket.

Replacing instantaneous water heater DHF

�0

2�

�0

5�

Reposition the threaded stud on the wall mounting bracket

(the stud has a self-tapping thread).

Rotate the wall mounting bracket 180° and mount it on the

wall (the DHF logo is then turned towards the reader).

13.10 Installation with offset tiles

�02

�1

6�

1 Minimum contact area of the appliance

2 Maximum tile offset

Adjust the wall clearance. Lock the back panel in place using

the fixing toggle (turn through 90° clockwise).

INSTALLATIoN

Alternative installation options

| DHB STi

www.stiebel-eltron.com

13.11 Pivoting appliance cover

The appliance cover can be rotated for undersink installation.

�0

2�

�0

Remove the programming unit from the appliance cover by

undoing the screws.

Turn the appliance cover (not the appliance) and refit the

programming unit.

Plug the set value transducer cable into the PCB (see chapter

"Installation / Commissioning / Initial start-up").

Hook the appliance cover in at the top. Swivel the appliance

cover down onto the back panel and press it until it engages

audibly.

Secure the appliance cover.

INSTALLATIoN

Troubleshooting

www.stiebel-eltron.com

DHB STi |

ISH

14. Troubleshooting

WARNING Electrocution

To test the appliance, it must be supplied with power.

Possible indications of diagnostic traffic light (LeD)

Red

Illuminates in the event of a fault

Yellow

Illuminates during heating mode

Green

Flashing: Appliance is supplied with mains power

fault / diagnostic traffic light LeD

Cause

remedy

The appliance does not start.

The shower head / aerators are scaled up.

Descale or if necessary replace the shower head /

aerators.

The flow rate is too low.

The strainer in the appliance is dirty.

Clean the strainer.

The set temperature is not achieved.

One phase down.

Check the fuse/MCB in your fuse box/distribution

panel.

The heater switches off.

The air detector senses air in the water. Heating output

cuts out temporarily.

The appliance restarts after one minute.

No hot water and no traffic light display.

The MCB/fuse has responded/blown.

Check the fuse/MCB in your fuse box/distribution

panel.

Safety pressure limiter AP 3 has tripped.

Remove the cause of the fault (e.g. faulty pressure

flush).

Protect the heating system against overheating by

opening a draw-off valve downstream from the ap-

pliance for one minute. This depressurises and cools

down the heating system.

Activate the safety pressure limiter at flow pressure

by pressing the reset button, also see chapter "In-

stallation / Commissioning / Initial start-up".

The PCB is faulty.

Check the PCB and replace if necessary.

Traffic light display: Green flashing

No hot water at flow rate

> 3 l/min.

Flow sensor DFE is not plugged in.

Re-insert the flow sensor plug.

Flow sensor DFE is faulty.

Check the flow sensor and replace if necessary.

The set temperature is not achieved.

The set value transducer or connecting cable is faulty, or

the connecting cable is not attached.

Attach the connecting cable; replace the set value

transducer if required.

Temperature limiting is enabled.

Disable temperature limiting.

Traffic light display: Yellow constantly on; green

flashing

No hot water at flow rate

> 3 l/min.

The high limit safety cut-out has responded or its lead

is broken.

Check the high limit safety cut-out and replace if

necessary.

The heating system is faulty.

Check the resistance of the heater and replace if

necessary.

The PCB is faulty.

Check the PCB and replace if necessary.

Traffic light display: Yellow constantly on; green

flashing

Set temperature not reached.

Appliance is operating at its output limit.

Reduce the flow rate. Install the flow limiter.

Traffic light display: Red constantly on; green

flashing

No hot water

The cold water sensor is faulty.

Check the PCB and replace if necessary.

Required temperature > 35 °C not reached

The cold water inlet temperature exceeds 45 °C.

Reduce the cold water inlet temperature to the ap-

pliance.

INSTALLATIoN

Maintenance

| DHB STi

www.stiebel-eltron.com

15. Maintenance

WARNING Electrocution

Before any work on the appliance, disconnect it omnip-

olar from the power supply.

Draining the appliance

The appliance can be drained for maintenance work.

WARNING Scalding

Hot water may escape when you drain the appliance.

Close the 3-way shut-off valve or the shut-off valve in the

cold water supply line.

Open all draw-off valves.

Undo the water connections on the appliance.

If dismantled, store the appliance in a room free from the

risk of frost, as water residues remaining inside the appli-

ance can freeze and cause damage.

Cleaning the strainer

If contaminated, clean the strainer in the threaded cold water

fitting. Close the 3-way shut-off valve or the shut-off valve in the

cold water supply line before removing, cleaning and refitting

the strainer.

16. Specification

16.1 Dimensions and connections

b02

c01

c06

100

110

225
140

121

00000

DHB STi

b02 Entry cables I

c01 Cold water Inlet

Male thread

G 1/2 A

c06 DHW outlet

Male thread

G 1/2 A

Alternative connection options

165

325

338

b03

b02

b04

00000

DHB STi

b02 Entry cables I

b03 Entry cables II

b04 Entry cables III

16.2 Wiring diagram

3/PE ~ 380-415 V

�0

2�

�0

1 Heater

2 High limit safety cut-out

3 Safety pressure limiter

INSTALLATIoN

Specification

www.stiebel-eltron.com

DHB STi |

ISH

Priority control with LR 1-A

�0

2�

�0

3�

2
1

1 Control cable to the contactor of the second appliance (elec-

tric storage heater for example).

2 Control contact opens when switching the instantaneous

water heater on.

16.3 DHW output

The DHW output is subject to the mains voltage, the appliance's

connected load and the cold water inlet temperature. The rated

voltage and rated output can be found on the type plate (see

chapter "Operation / Troubleshooting").

Connected load in kw

38 °C DHw output in l/min.

Rated voltage

Cold water inlet temperature

380 V

400 V

415 V

5 °C

10 °C

15 °C

20 °C

16.2

7.0

8.3

10.1

12.9

16.3

7.1

8.3

10.1

12.9

18.0

7.8

9.2

11.2

14.3

19.0

8.2

9.7

11.8

15.1

19.4

8.4

9.9

12.0

15.4

21.0

9.1

10.7

13.0

16.7

21.7

9.4

11.1

13.5

17.2

22.6

9.8

11.5

14.0

17.9

23.5

10.2

12.0

14.6

18.7

24.0

10.4

12.2

14.9

19.0

24.4

10.6

12.4

15.2

19.4

25.8

11.2

13.2

16.0

20.5

26.0

11.3

13.3

16.1

20.6

27.0

11.7

13.8

16.8

21.4

28.0

12.1

14.3

17.4

22.2

Connected load in kw

50 °C DHw output in l/min.

Rated voltage

Cold water inlet temperature

380 V

400 V

415 V

5 °C

10 °C

15 °C

20 °C

16.2

5.1

5.8

6.6

7.7

16.3

5.2

5.8

6.7

7.8

18.0

5.7

6.4

7.3

8.6

19.0

6.0

6.8

7.8

9.0

19.4

6.2

6.9

7.9

9.2

21.0

6.7

7.5

8.6

10.0

21.7

6.9

7.8

8.9

10.3

22.6

7.2

8.1

9.2

10.8

23.5

7.5

8.4

9.6

11.2

24.0

7.6

8.6

9.8

11.4

24.4

7.7

8.7

10.0

11.6

25.8

8.2

9.2

10.5

12.3

26.0

8.3

9.3

10.6

12.4

27.0

8.6

9.6

11.0

12.9

28.0

8.9

10.0

11.4

13.3

16.4 Application areas / conversion table

Specific electrical resistance and specific electrical conductivity

(see chapter "Installation / Data table").

Standard specifica-

tion at 15 °C

20 °C

25 °C

Resist-

ance ρ

≥

Conductivity

≤

Resist-

ance ρ

≥

Conductivity

≤

Resist-

ance ρ

≥

Conductivity

≤

Ωcm

mS/m μS/cm Ωcm

mS/m μS/cm

1100

909

970

103

1031

895

112

1117

1200

833

1070

935

985

102

1015

16.5 Pressure drop

Taps

Tap pressure drop at a flow rate of 10 l/min

Mono lever mixer tap, approx.

MPa

0.04 - 0.08

Thermostatic valve, approx.

MPa

0.03 - 0.05

Shower head, approx.

MPa

0.03 - 0.15

Sizing the pipework

When calculating the size of the pipework, an appliance pressure

drop of 0.1 MPa is recommended.

16.6 Fault conditions

In case of faults, loads up to a maximum of 95 °C at a pressure of

1.2 MPa can occur temporarily in the installation.

16.7 Country-specific approvals and certifications:

Germany

A general test certificate as verification of suitability regarding

noise emissions has been issued for this appliance, based on the

State Building Regulations [Germany].

DIN 4109

PA-IX 6816/I

INSTALLATIoN

Specification

| DHB STi

www.stiebel-eltron.com

16.8 Details on energy consumption

Product data complies with EU regulations relating to the Directive

on the ecodesign of energy-related products (ErP).

DHB 18 STi

DHB 21 STi

DHB 24 STi

DHB 27 STi

227612

227613

227614

227615

Versions
Manufacturer

STIEBEL ELTRON

Default temperature setting

°C

Special information on measuring efficiency

None

Output data
Load profile

Energy data
Energy efficiency category

Annual power consumption

kWh

480

477

475

Energy efficiency

Sound data
Sound power level

dB(A)

16.9 Data table

DHB 18 STi

DHB 21 STi

DHB 24 STi

DHB 27 STi

227612

227613

227614

227615

Electrical details
Rated voltage

380

400

415

380

400

415

380

400

415

380

400

415

Rated output

16.2

19.4

22.6

21.7

25.8

23.5

Rated current

24.7

29.5

32.2

33.3

36.3

35.6

37.7

38.9

Fuse

Phases

3/PE

Frequency

Hz 50/60 50/60

50/- 50/60 50/60

50/-

Max. mains impedance at 50Hz

0.379

0.360

0.347

0.325 0.308

0.297

0.284

0.270

0.260

0.254

0.241

Specific resistance ρ

≥ (at

cold ≤35 °C)

Ω cm ≥1100 ≥1100 ≥1200 ≥1100 ≥1100 ≥1200 ≥1100 ≥1100 ≥1200 ≥1100 ≥1100 ≥1200

Specific conductivity

≤ (at

cold ≤35 °C)

μS/cm

≤910

≤830

≤910

≤830

≤910

≤830

≤910

≤830

Connections
Water connection

G 1/2 A

Application limits
Max. permissible pressure

MPa

Values
Max. permissible inlet temperature

°C

l/min

> 3.0

Flow rate for pressure drop

l/min

5.2

6.0

6.9

7.7

Pressure drop at flow rate

MPa

0.08 (0.06 without

DMB)

0.1 (0.08 without DMB) 0.13 (0.1 without DMB)

0.16 (0.12 without

DMB)

Flow rate limit at

l/min

7.5

8.5

DHW delivery

l/min

9.2

10.7

12.3

13.8

at DHW delivery

Hydraulic data
Rated capacity

0.4

Versions
Temperature adjustment

°C

Approx. 35, 45, 55

Protection class

Insulation block

Plastic

Heating system heat generator

Bare wire

Cap and back panel

Plastic

Colour

white

IP rating

IP25

Dimensions
Height

470

Width

225

Depth

110

Weights
Weight

3.6

www.stiebel-eltron.com

DHB STi |

ISH

GUARANTEE | ENVIRONMENT AND RECYCLING

guArANTee

eNVIroNMeNT AND reCYCLINg

Guarantee

The guarantee conditions of our German companies do not

apply to appliances acquired outside of Germany. In countries

where our subsidiaries sell our products a guarantee can only

be issued by those subsidiaries. Such guarantee is only grant-

ed if the subsidiary has issued its own terms of guarantee. No

other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in

countries where we have no subsidiary to sell our products.

This will not affect warranties issued by any importers.

Environment and recycling

We would ask you to help protect the environment. After use,

dispose of the various materials in accordance with national

regulations.

Deutschland

STIEBEL ELTRON GmbH & Co. KG

Dr.-Stiebel-Straße 33 | 37603 Holzminden

Tel. 05531 702-0 | Fax 05531 702-480

info@stiebel-eltron.de

www.stiebel-eltron.de

Verkauf

Tel. 05531 702-110 | Fax 05531 702-95108 | info-center@stiebel-eltron.de

Kundendienst

Tel. 05531 702-111 | Fax 05531 702-95890 | kundendienst@stiebel-eltron.de

Ersatzteilverkauf

Tel. 05531 702-120 | Fax 05531 702-95335 | ersatzteile@stiebel-eltron.de

Irrtum und technische Änderungen vorbehalten! | Subject to errors and technical changes! | Sous réserve
d‘erreurs et de modifications techniques! | Onder voorbehoud van vergissingen en technische wijzigingen! |
Salvo error o modificación técnica! | Excepto erro ou alteração técnica | Zastrzeżone zmiany techniczne i
ewentualne błędy | Omyly a technické změny jsou vyhrazeny! | A muszaki változtatások és tévedések jogát
fenntartjuk! |

Отсутствие ошибок не гарантируется. Возможны технические изменения.

| Chyby a

technické zmeny sú vyhradené!

Stand 9046

Australia

STIEBEL ELTRON Australia Pty. Ltd.

6 Prohasky Street | Port Melbourne VIC 3207

Tel. 03 9645-1833 | Fax 03 9645-4366

info@stiebel.com.au

www.stiebel.com.au

Austria

STIEBEL ELTRON Ges.m.b.H.

Eferdinger Str. 73 | 4600 Wels

Tel. 07242 47367-0 | Fax 07242 47367-42

info@stiebel-eltron.at

www.stiebel-eltron.at

Belgium

STIEBEL ELTRON bvba/sprl

't Hofveld 6 - D1 | 1702 Groot-Bijgaarden

Tel. 02 42322-22 | Fax 02 42322-12

info@stiebel-eltron.be

www.stiebel-eltron.be

China

STIEBEL ELTRON (Guangzhou) Electric

Appliance Co., Ltd.

Rm 102, F1, Yingbin-Yihao Mansion, No. 1

Yingbin Road

Panyu District | 511431 Guangzhou

Tel. 020 39162209 | Fax 020 39162203

info@stiebeleltron.cn

www.stiebeleltron.cn

Czech Republic

STIEBEL ELTRON spol. s r.o.

K Hájům 946 | 155 00 Praha 5 - Stodůlky

Tel. 251116-111 | Fax 235512-122

info@stiebel-eltron.cz

www.stiebel-eltron.cz

Finland

STIEBEL ELTRON OY

Kapinakuja 1 | 04600 Mäntsälä

Tel. 020 720-9988

info@stiebel-eltron.fi

www.stiebel-eltron.fi

France

STIEBEL ELTRON SAS

7-9, rue des Selliers

B.P 85107 | 57073 Metz-Cédex 3

Tel. 0387 7438-88 | Fax 0387 7468-26

info@stiebel-eltron.fr

www.stiebel-eltron.fr

Hungary

STIEBEL ELTRON Kft.

Gyár u. 2 | 2040 Budaörs

Tel. 01 250-6055 | Fax 01 368-8097

info@stiebel-eltron.hu

www.stiebel-eltron.hu

Japan

NIHON STIEBEL Co. Ltd.

Kowa Kawasaki Nishiguchi Building 8F

66-2 Horikawa-Cho

Saiwai-Ku | 212-0013 Kawasaki

Tel. 044 540-3200 | Fax 044 540-3210

info@nihonstiebel.co.jp

www.nihonstiebel.co.jp

Netherlands

STIEBEL ELTRON Nederland B.V.

Daviottenweg 36 | 5222 BH 's-Hertogenbosch

Tel. 073 623-0000 | Fax 073 623-1141

info@stiebel-eltron.nl

www.stiebel-eltron.nl

Poland

STIEBEL ELTRON Polska Sp. z O.O.

ul. Działkowa 2 | 02-234 Warszawa

Tel. 022 60920-30 | Fax 022 60920-29

biuro@stiebel-eltron.pl

www.stiebel-eltron.pl

Russia

STIEBEL ELTRON LLC RUSSIA

Urzhumskaya street 4,

building 2 | 129343 Moscow

Tel. 0495 7753889 | Fax 0495 7753887

info@stiebel-eltron.ru

www.stiebel-eltron.ru

Slovakia

TATRAMAT - ohrievače vody s.r.o.

Hlavná 1 | 058 01 Poprad

Tel. 052 7127-125 | Fax 052 7127-148

info@stiebel-eltron.sk

www.stiebel-eltron.sk

Switzerland

STIEBEL ELTRON AG

Industrie West

Gass 8 | 5242 Lupfig

Tel. 056 4640-500 | Fax 056 4640-501

info@stiebel-eltron.ch

www.stiebel-eltron.ch

Thailand

STIEBEL ELTRON Asia Ltd.

469 Moo 2 Tambol Klong-Jik

Amphur Bangpa-In | 13160 Ayutthaya

Tel. 035 220088 | Fax 035 221188

info@stiebeleltronasia.com

www.stiebeleltronasia.com

United Kingdom and Ireland

STIEBEL ELTRON UK Ltd.

Unit 12 Stadium Court

Stadium Road | CH62 3RP Bromborough

Tel. 0151 346-2300 | Fax 0151 334-2913

info@stiebel-eltron.co.uk

www.stiebel-eltron.co.uk

United States of America

STIEBEL ELTRON, Inc.

17 West Street | 01088 West Hatfield MA

Tel. 0413 247-3380 | Fax 0413 247-3369

info@stiebel-eltron-usa.com

www.stiebel-eltron-usa.com

A 283362-38950-9074

283036-38680-9047 M

4<AMHCMN=iddgcj>

PDF User Manual

DHB 21 STi\ DHB 27 STi\ DHB 24 STi

Full Text Searchable PDF User Manual