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vanEE HRV 90H-V User Manual

1601630\ HRV 90H-V ECM\ 43905\ HRV 60H NOVO+\ 1601605\ ERV 90H-V ECM

Made by: vanEE
Type: User Guide
Category: Test Equipment
Pages: 16
Size: 2.01 MB

 

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User Guide

P

LEASE READ AND SAVE THESE INSTRUCTIONS

.

H

EAT

R

ECOVERY

V

ENTILATORS

HRV 90H-V ECM, 90H-V

AND

60H N

OVO

MODELS

:

08373  rev. A

®

Model no.: 43905

VB0124

Model no.: 1601630

VB0125

Model no.: 1601605

VB0127

 


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2

Congratulations!

You have made an excellent choice! The operating principle of your Heat

Recovery Ventilator will give you personal comfort you have never known before.

We have prepared this User Guide especially for you. Please read it carefully

to ensure you obtain full benefit from your unit. Over the coming months, you will
increasingly appreciate the feeling of living in a more comfortable house.

Please take note that this manual uses the following symbols to emphasize

particular information:

NOTE: Indicates supplementary information needed to fully complete an instruction.

We welcome any suggestions you may have concerning this guide and/or the unit,
and we would appreciate hearing your comments on ways to better serve you.
Please forward all correspondence to us at the address indicated on the product
registration card included with this guide.

WARNING

Identifies an instruction which, if not followed, might cause serious 
personal injuries including possibility of death.

!

CAUTION

Denotes an instruction which, if not followed, may severely damage the unit
and/or its components.

CAUTION

Make sure at all times that the outside hood is free from any snow during
the winter season. It is important to check your unit during a big snow
storm, so it doesn’t draw in any snow. If this is the case, please operate the
unit in the recirculation mode, or turn it OFF for a few hours.
Do not use your HRV during construction or renovation of your house or
when sanding drywall. This type of dust may damage your system.
Since the electronic control system of the unit is incorporated with a 
microprocessor, it may not operate correctly because of external noise or very
short power failure. If this happens, unplug the unit and wait approximately
10 seconds. Then, plug the unit in again.

 


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3

Table of contents

1. D

EFROSTING

M

ODE

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

2. C

ONTROLS

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

2.1 I

NTEGRATED

C

ONTROL

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

2.2 M

AIN

C

ONTROLS

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

2.2.1 Platinum Main Control 

(HRV 90H-V ECM & 60H Novo+)

 . . . . . . . . . . . . . . . . . . . . . . . . .6-9

2.2.2 Lite-Touch Bronze Main Control 

(90H-V only)

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2.2.3 Bronze Main Control 

(90H-V only)

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

2.3 O

PTIONAL

A

UXILIARY

C

ONTROLS

 . . . . . . . . . . . . . . . . . . . . . .12-13

2.3.1 20/40/60-minute Push-Button Timer 

(HRV 90H-V ECM & 60H Novo+)

 . . . . . . . . . . . . . . . . . . . . . . . . .12

2.3.2 20-minute Light Push Button 

(90H-V only)

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

2.3.3 Humidity Control 

(90H-V only)

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

2.3.4 60-minute Crank Timer 

(All Units)

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

3. M

AINTENANCE

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-15

3.1 S

EMI

-A

NNUAL

M

AINTENANCE

 . . . . . . . . . . . . . . . . . . . . . . . . .14-15

3.2 A

NNUAL

M

AINTENANCE

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

4. T

ROUBLESHOOTING

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

 


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All units are equipped with an integrated control, located under the unit, on the
recessed side of electrical compartment. Plug the unit. Use the push button (

1

) to

control the unit. The LED (

2

) will then show on which mode the unit is in.

Refer to table below to see how to operate the unit using its integrated control.

If a problem occurs during the unit operation, its integrated control LED (

2

) will

blink. The color of the blinking light depends on the type of error detected. Refer to

Section 4 Troubleshooting

on last page for further details.

P

RESS ON

P

USH

B

UTTON

LED C

OLOR

R

ESULTS

O

NCE

A

MBER

U

NIT IS ON

L

OW

S

PEED

T

WICE

G

REEN

U

NIT IS ON

H

IGH

S

PEED

T

HREE

T

IMES

N

O

L

IGHT

U

NIT IS

OFF

When the outside temperature is below -5°C (23°F), recovery of heat creates frost
in the core. 

To maintain its proper operation, the unit is programmed to defrost the recovery
core. The defrost frequency varies according to the outside temperature.

During the defrost cycle, the unit shifts to maximum speed and the dampers close.
After defrosting, the unit returns to the operating mode selected by the user.

4

2. Controls

2.1 Integrated Control

1. Defrosting Mode

VD0207

1

2

B

OTTOM OF THE UNIT

 


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5

2. Controls

(cont’d)

B

OOT

 

SEQUENCE

 (90H-V 

AND

 60H N

OVO

ONLY

)

The unit boot sequence is similar to a personal computer boot sequence. Each
time the unit is plugged after being unplugged, or after a power failure, the unit
will perform a 30-second booting sequence before starting to operate. During the
booting sequence, the integrated control LED will light Green (unit set in 
normal defrost) or AMBER (unit set in extended defrost) for 5 seconds, and then
will shut off for 2 seconds. After that, the LED will light RED for the rest of the
booting sequence. During this RED light phase, the unit is checking and resetting
the motorized damper position. Once the motorized damper position completely
set, the RED light turns off and the booting sequence is done. 

NOTE: No command will be taken until the unit is fully booted.

B

OOT

 

SEQUENCE

 (HRV 90H-V ECM 

ONLY

)

The unit boot sequence is similar to a personal computer boot sequence. Each
time the unit is plugged after being unplugged, or after a power failure, the unit
will perform a 30-second booting sequence before starting to operate. During the
booting sequence, the integrated control LED will light AMBER for 10 seconds.
After that, the LED will light RED for the rest of the booting sequence. During this
RED light phase, the unit is checking and resetting the motorized damper 
position. Once the motorized damper position completely set, the RED light turns
off and the booting sequence is done. 

NOTE: No command will be taken until the unit is fully booted.

2.1 Integrated Control 

(cont’d)

 


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2.2.1 Platinum Main Control (HRV 90H-V ECM and 

60H Novo+ only)

O

N

-S

CREEN

I

NDICATORS

2.2 Main Controls

SMART Mode.

Entirely automatic mode optimizing the ventilation.

Temperature Indicators.

Program Mode. 

Allows to program the desired ventilation according to

the period of the day.

Recirculation Mode.

Manual mode performing air recirculation inside

the house.

Ventilation Mode.

Manual mode performing air exchange with the outside.

Animated Arrows showing ventilation status (recirculation or air
exchange).

Periods of the day (morning, day, evening and night).

Week days.

Week-end days.

Hour display.

AM or PM display.

Appears only when setting backlight preferences.

Ventilation / Recirculation speeds and programming options.

VC0099

8

10

11

13

1

2

3

12

4

5

6

7

8

9

10

11

13

1

2

3

12

4

5

6

7

2. Controls

(cont’d)

9

6

For more convenience, this unit can also be controlled using a main control. All
the following models can be used, but only one of them can be connected to the
unit.

NOTES: 1. The integrated control must be turned OFF to use a main control.

2. If an optional auxiliary control is used, if activated, this auxiliary 

control will override the optional main control.

 


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7

SMART

SET

MODE

PREF

VC0100

C

B

A

G

E

F

D

A

SMART key:

Enables and disables the 

SMART

mode.

B

Set key:

• Press 3 seconds to access setting periods for

Program mode

.

• Confirms the chosen option and goes to following setting.

C

Arrow keys:

• Adjust ventilation and recirculation speeds.
• Allows to review the program’s period.
• Adjust 

Preference

and 

Program

values.

D

Mode / Pref. key:

• Mode: Selects whether 

Ventilation

Recirculation

or 

Program

mode.

• pref.:

Push 3 seconds to access 

Preference

settings.

E

Reset filter keys:

Press on 

B

and 

D

keys simultaneously for 5 seconds 

to turn off (reset) the filter maintenance indicator.

F

Power indicator:

Illuminates when the control is operating.

G

Filter maintenance

Perform filters maintenance. (Refer to Section 3

indicator:

Maintenance).

2.2 Main Controls 

(cont’d)

2. Controls

(cont’d)

2.2.1 Platinum Main Control (HRV 90H-V ECM and 

60H Novo+ only) (cont’d)

C

ASING

I

NDICATORS AND

K

EYS

 


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8

Press on 

MODE / PREF. 

key (

D

) for 3 seconds.

NOTE: You can exit Preferences setting by pressing on 

MODE / PREF. 

key (

D

) for

3 seconds any time in the process, or wait 60 seconds. The modified 
values will be kept in memory.

WHAT WILL YOU SEE

If the control will be set for the very first time, the current day will be the first setting
to be made; 

MON

(for Monday) will flash on screen. 

If the control was previously set up, when setting preferences, the control returns
to the last preference chosen on previous setting. While setting Preferences, the
corresponding setting value flashes (e.g.: while setting current hour, hour is flashing).

HOW TO PROCEED

For every settings in table below: 

• Use                    to select value.
• Press 

SET

key (

B

) to confirm the selected preference and go to next setting.

S

ETTING

P

REFERENCES

S

ETTING

A

VAILABLE

V

ALUE

D

EFAULT

O

PTIONS

C

URRENT

D

AY

M

ON

/

TUE

/W

ED

/T

HU

/F

RI

/S

AT

/S

UN

M

ON

H

OUR DISPLAY

12:00 

OR

24:00

12:00 

C

URRENT HOUR

FROM

TO

12 

OR

24

12

C

URRENT MINUTE

FROM

00 

TO

59

00

T

EMPERATURE UNIT

°C 

OR

°F

°C

I

NSIDE TEMPERATURE

ON 

OR

OFF

ON

DISPLAY

M

INIMUM OUTSIDE

-40°C 

TO

0°C

-25°C

TEMPERATURE

OR

OR

FOR AIR EXCHANGE

*

-40°F 

TO

32°F

-13°F

M

AXIMUM OUTSIDE

1°C 

TO

40°C

27°C 

TEMPERATURE

OR

OR

FOR AIR EXCHANGE

*

33°F 

TO

104°F

81°F

*I

N

PROG 

OR

SMART

MODE

THESE LIMIT VALUES ALLOW TO STOP AIR EXCHANGE

WITH THE OUTSIDE

.

B

ACKLIGHT COLOR

B

LUE OR

G

REEN

B

LUE

B

ACKLIGHT

D

ISPLAY

AUTO 

OR

ON

AUTO

AUTO: B

ACKLIGHT ACTIVATED

10 

SECONDS WHEN ANY KEY IS PRESSED

.

ON: B

ACKLIGHT ALWAYS

ON.

OFF 

MODE FOR

V

ENTILATION

/R

ECIRCULATION

V

ENT

/R

ECIRC

.

I

NTERMITTENT MODE

OR

V

ENTILATION

/OFF

A

FTER A VENTILATION PERIOD

DETERMINES THE SECOND PART OF THE CYCLE

(R

ECIRCULATION OR

O

FF

).

The Platinum main control is pre-programmed and ready to go. All you have to do
is to set day and time. Then check the settings below and change if needed.

2.2 Main Controls 

(cont’d)

PM

AM

PM

AM

2. Controls

(cont’d)

2.2.1 Platinum Main Control (HRV 90H-V ECM and 

60H Novo+ only) (cont’d)

 


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9

Pressing on 

MODE / PREF. 

key (

D

) successively allows to go from 

Ventilation

mode to 

Recirculation

mode and then to 

Program

mode (

VENT

RECIRC

and 

PROG

on control screen).

• In 

Ventilation 

Mode, use        to change the ventilation speed 

(displayed in     in all options except 

RECIRC

).

• In 

Recirculation

mode, use           to change the recirculation speed 

(displayed in    , OFF, MAX).

• In 

Program

mode, use         to review the period settings without 

changing them (the period icons are displayed in    ).

Pressing once on 

A

allows to turn the ventilation unit in Smart mode. On this

mode, the ventilation unit operation will be driven by the outdoor temperature and
by the indoor conditions. Press once more to exit Smart mode.

To change these values:

Press on 

SET

key (

B

) for 3 seconds, 

PROG

(for program) will appear on screen,

and week days will flash.
NOTE: You can exit Periods setting by pressing on 

SET

key (

B

) for 3 seconds any

time in the process, or wait 60 seconds.

• Use                   to select between setting week days or weekend days.
• Press 

SET

key (

B

) to confirm the choice, and go to setting daily Period 1.

(

Period 1

will appear on screen, and hour display will flash.)

• Use                   to select the period starting hour.

NOTE: Time changes by 15 minutes increments.

• Press 

SET

key (

B

) to confirm and go to select the ventilation speed or type (will

flash on screen).

• Use                   to select the ventilation speed or type.
• Press 

SET

key (

B

) to confirm and go to daily Period 2. (

Period 2

will appear

on screen, and hour display will flash.)
Proceed as for Period 1 for all daily periods. Once the ventilation speed or type
for daily Period 4 has been selected:

• Press 

SET

key (

B

) to confirm.

NOTE: If the week days were the first to be set, the weekend days will appear

on screen; but if the weekend days were the first to be set, then the
week days will appear on screen.

(

Period 1

will appear on screen, and hour display will flash.)

• Set periods as described above.

S

ETTING

P

ERIODS FOR PROGRAM MODE

D

AILY PERIODS DEFAULT SETTINGS

P

ERIOD

S

TARTING

H

OUR

M

ODE

P

ERIOD

1 (M

ORNING

)

6:00 

AM

MIN

P

ERIOD

2 (D

AY

)

9:00 

AM

20 

MIN

/

H

P

ERIOD

3 (E

VENING

)

5:00 

PM

MIN

P

ERIOD

4 (N

IGHT

)

11:00 

PM

20 

MIN

/

H

The Program Mode allows the user to customize the operation of his/her ventilation
unit, for week and weekend days. All days are divided in 4 periods. The periods
starting hour and ventilation speed are factory set (see below).

3

4

5

7

13

2.2 Main Controls 

(cont’d)

2. Controls

(cont’d)

13

2.2.1 Platinum Main Control (HRV 90H-V ECM and 

60H Novo+ only) (cont’d)

 


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10

Activate the push button; the color of the indicator shows
the unit operating mode.

INTERMITTENT 

MAX 

MIN 

VC00

8

®

L-T 

2.2 Main Controls 

(cont’d)

2. Controls

(cont’d)

C

OLOR

M

ODE

S

UGGESTED

U

SE

G

REEN

I

NTERMITTENT

S

ELECT THIS MODE WHEN YOU ARE AWAY FROM THE

HOUSE FOR A FEW DAYS

. A

LSO

WHEN YOU DEEM THE

INSIDE AIR IS TOO DRY IN HEATING SEASON

OR TOO

HUMID DURING COOLING SEASON

. I

N THIS MODE

THE

UNIT

IS

OFF 

FOR

40 

MINUTES

PER

HOUR

AND

VENTILATES

AT

MINIMUM

SPEED

THE

REMAINING

20

MINUTES OF THE HOUR

.

Y

ELLOW

M

IN

S

PEED

V

ENTILATION

F

OR NORMAL DAILY OPERATION

.

R

ED

M

AX

S

PEED

V

ENTILATION

F

OR

EXCESS

POLLUTANTS

AND

H

UMIDITY

(

PARTIES

ODORS

SMOKE

ETC

.).

2.2.2 Lite-Touch Bronze Main Control 

(90H-V only)

 


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11

A

DJUSTING

 DEHUMIDISTAT

Setting during the summer months:

During this period, unless being afflicted with breathing problems, using the
Dehumidistat is unnecessary. Set the slide switch to «OFF». (Do not
exchange in day time; exchange at night time, if cool outside, or if it is not raining.)

Setting during the fall, winter and spring months:

(When severe condensation appears on windows)

1)

Determine the humidity level in your house (bring the knob (

B

counterclockwise to its maximum position, then bring it back clockwise
slowly until you hear a «click»).

2)

Set the knob to one line under this temperature level or «click».

It is possible (and normal) to experience condensation on your 
windows when drastic changes in temperature happen (for example: 
-5°C [23°F] to -20°C [-4°F]). In that case, we suggest waiting a few days
to allow the situation to stabilize.

CAUTION

Do not select a temperature below -20°C (-4°F). This could lead to 
excessive dryness in the air causing discomfort for the occupants.

2.2 Main Controls 

(cont’d)

2. Controls

(cont’d)

2.2.3 Bronze Main Control (90H-V only)

A

DJUSTING

 AIR SUPPLY CONTROL

1)

Select 

speed «MIN» or «MAX»

using slide switch (

A

).

• When «MIN» (minimum speed)

is selected, if the knob (

B

) is set

above the click, the unit will
exchange in low speed with the
outside and if it is set below the
click, the unit will exchange 
on high speed with the outside
until the desired humidity level
has been reached.

• When «MAX» (maximum speed)

is selected, the unit will exchange on high speed with the outside
either if the knob is set below or above the click.

2)

To 

turn off the unit

, slide the switch at the 

«OFF»

position.

COM

FORT

Z O N

E

O

FF

%

REL

ATIVE HUM IDI

TY

70%

60%

50%

40%

30%

25%

20%

HUMIDITY
CONTROL

DURING FALL, WINTER 
AND SPRING, SET THE 

DIAL ACCORDING TO 

THE DESIRED MAXIMUM 

INDOOR HUMIDITY LEVEL. 

DURING SUMMER SET 

THE DIAL TO THE 

OFF POSITION. 

VC00

3

9

MIN.

MAX.

OFF

MO

RE HUMID

LE

SS

HUMID

C

O

M

F

O

R

T

Z

O

N

E

-

3

0

°

C

-22

°

F

-20

°

C

-4

°

F

-5

°

C

2

3

°

F

5

°

C+

41

°

F+

A

B

 


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12

Press once to activate the push button. The unit will
operate on high speed for 20 minutes and the 
indicator will light up. To stop activation before the end
of the 20-minute cycle, push one more time. The unit
will get back to its previous setting.

VENTILATION 

®

VC0040 

ON 

2.3.2 20-minute lighted push button (90H-V only)

2. Controls

(cont’d)

Contrary to the main controls, up to 5 optional auxiliary controls can be connected
to the same ventilation unit.

Location:

Located in the bathroom or in other locations
where there is temporary humidity excess
or pollutants.

Purpose

: To eliminate excess humidity produced by

showers or other periodic activities producing
pollutants.

Within 2 seconds, push one time for 20 minutes, two
times for 40 minutes or three times for a 60-minute
activation.

Results expected:

1. Motor speed: high for 20, 40 or 60 minutes.
2. Indicator light goes “ON” and flashes every 

5 seconds (one time to indicate a 20-minute operation, two times for a 
40-minute, and three times for a 60-minute operation). 

3. Air exchange indicator light goes “ON”. 

NOTE:

To stop activation, push one more time.

VC0041

20 min.

40 min.

60 min.

®

2.3 Optional Auxiliary Controls

2.3.1 20/40/60-minute Push-Button Timer (HRV 90H-V ECM and

60H Novo+ only)

 


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This control makes the system operate at high speed
for periods varying from 10 to 60 minutes.

OFF

10

20

30

40

50

60

TURN

PAST

20

VC0017

Adjust knob to the desired maximum
indoor humidity level.

COM

FORT Z O

N E

O

FF

%

REL

ATIVE HUM IDI

TY

70%

60%

50%

40%

30%

25%

20%

HUMIDITY
CONTROL

DURING FALL, WINTER 
AND SPRING, SET THE 

DIAL ACCORDING TO 

THE DESIRED MAXIMUM 

INDOOR HUMIDITY LEVEL. 

DURING SUMMER SET 

THE DIAL TO THE 

OFF POSITION. 

VC00

38

CAUTION

Do not select a humidity level below
30%. This could lead to excessive 
dryness in the air causing discomfort
for the occupants.

2.3.4 60-minute Crank Timer (all units)

2.3.3 Humidity Control (90H-V only)

2.3 Optional Auxiliary Controls 

(cont’d)

2. Controls

(cont’d)

13

 


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Refer to picture beside to identify the inner
parts of your unit.

VD0210

2

1

1) HRV core 

2) Core filters

14

1. Unplug the unit.

WARNING

Risk of electric shock. Before performing any maintenance or servicing,
always disconnect the unit from its power source.
When cleaning the unit, it is recommended to wear safety glasses and gloves.

!

3.1 Semi-Annual Maintenance

VD0005

3. Maintenance

2. Remove the unit door

To remove the door follow these steps:

A

.

Remove both door lower mechanical screws 8-32 x 1” (

1

) and set aside.

B.

Open (

2

) and lift out the door (

3

).

VO0149

A

B

1

2

3

 


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3.1 Semi-Annual Maintenance 

(cont’d)

3. Slide out both filters from the unit

[

(1)

in the illustration beside].

4. Slide out the core from the unit

[

(2) 

in the illustration beside].

5. Clean the inside walls of the unit

with a clean damp cloth, then
wipe with a clean dry one.

6. Wash the 2 core filters under hot

water with mild soap. Rinse 
thoroughly and let dry completely
before reinstalling on the core.

7. Remove the dust on the core using

a vacuum cleaner and a soft brush
attachment.

VD020

8

8. Slide in the cleaned core into the unit (see

illustration beside).

9. Slide in the cleaned filters into the unit.

NOTE: For HRV 90H-V ECM only, blue side

of filters must be on top.

3.2 Annual Maintenance

Do the same operations as the Semi-Annual Maintenance (

Section 3.1

). Then, clean

the exterior hood(s).

10. Reinstall the door. Secure it with both mechanical screws 8-32 x 1” previously

removed and plug the unit.

NOTE:  The unit will return to its previous setting after a 30-second delay for

boot sequence.

3. Maintenance 

(cont’d)

CAUTION

Make sure to align proper symbol on the core (circle or square) with the one
on the unit.

1

2

VD0209

15

 


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PROBLEMS

TRY THIS...

1.

On Platinum wall 
control, there is no 
outside temperature
displayed on screen

.

At its very start-up or after a power failure, it
Takes some minutes before the outside 
temperature appears on screen. Set the wall 
control on MIN or MAX in VENT Mode.

If the problem is not solved by the above, Contact
your installer.

2. On Platinum wall 

control, error code E1,
E3 or E4 appears 
on screen.

Contact your installer.

3. Nothing works.

See if the unit is plugged in.

See if the unit is receiving power from the house
circuit breaker or fuse.

4. Condensation 

on windows. 
(Air too humid.)

See

Controls Section

on pages 4 to 13.

Leave curtains half-open to allow air circulation.

Store all firewood in a close room with a 
dehumidifier or in a well ventilated room, or store
the wood outside.

Do not adjust the thermostat of your heating 
system below 18°C (64°F).

5. Inside air too dry.

Temporarily use a humidifier.

See 

Controls Section

on page 4 to 13.

6. Air too cold at the air

supply grille.

Check if the exterior hood is not blocked.

See 

Controls Section

on page 4 to 13.

Install a duct heater.

7.

The LED of the 
integrated control is
blinking red.

a) HRV 90H-V ECM only: 

There is a problem with

one of the motors.  The unit is OFF.  Contact your
installer.

b) 90H-V and 60H Novo+: 

There is a problem with

the exhaust motor. The unit is OFF.  Contact your
installer.

8.

The LED of the 
integrated control is
blinking green.

There is a problem with the thermistor. The unit is
still working, but will defrost frequently. Contact
your installer.

9.

The LED of the 
integrated control is
blinking amber.

There is a problem with the motorized damper.
The unit is OFF. For a 2.30-hour period, the unit
will try to reset the damper at every 30 minutes.
After 2.30 hours, if the problem is not solved, the
unit stops trying to reset damper.

Contact your installer.

10.

The integrated control
push button does not
work.

The 30-second boot sequence is not completed.

See 

Integrated Control

on page 4.

4

Troubleshooting

If the problem is still not solved, all your installer or the nearest approved 

Service Center. Also, you can reach the Customer Service Department 

at the following phone number: 1-800-567-3855.