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Oxygen E-mate User's Manual Operation And Maintenance Instructions

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Type: User's Manual Operation And Maintenance Instructions
Category: Bicycle
Pages: 19
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User’s Manual 

Operation and Maintenance Instructions 

 

 

 
 

 

Oxygen E-mate 

 
 

PLEASE READ ME FIRST 

 
 

2

nd

 Edition – April 2010  

 


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2

 

 

 

 

 

 

 

 

 

 

 

Oxygen E-mate – Table of Contents 

 

   

 

 

 

 

 

 

 

 

 

Page number 

1.

 

Introduction   

 

 

 

 

 

 

 

 

2.

 

About Oxygen E-mate and its design 

 

 

 

 

 

3.

 

The first ride  

 

 

 

 

 

 

 

 

3.1

 

Preparation 

of 

bicycle 

for 

riding 

     4 

3.2

 

Safety 

checks 

before 

first 

ride 

     7 

3.3

 

The 

law 

requirements 

      8 

3.4

 

Your own safety     

 

 

 

 

 

 

3.5

 

Carrying 

the 

luggage 

on 

your 

bike     9 

 

4.

 

Regular 

use 

and 

basic 

checks 

      10 

5.

 

Lubrication 

of 

the 

bike 

components      11 

6.

 

Battery 

care 

and 

re-charging 

process 

     12 

6.1

 

Battery charging 

 

 

 

 

 

 

 

12 

6.2

 

Battery 

care 

and 

maintenance 

 

     12 

7.

 

Regular self maintenance    

 

 

 

 

 

 

13 

6.1 Fitting the front wheel   

 

 

 

 

 

 

14 

8.

 

Technical 

specification 

and 

performance 

     18 

9.

 

Getting maximum range from the battery 

 

 

 

 

19 

 

 

 


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3

 

 
 
 

1.

 

Introduction 

 
 

Dear customer,  
 

Thank you for choosing the Oxygen Electric Bicycle – smart move ;-) We at Oxygen believe that 
by making this purchase decision you are going to change your life and the way you move 

around. We hope that the impact the bicycle is going to have on you will bring you loads of joy 

and satisfaction. By using your bicycle regularly you will also have your impact on reduction of 
carbon footprint and saving our environment.  

 
If you would have any questions or comments about our product please do not hesitate to 

contact us. We warmly welcome any kinds of comments and suggestions including those 

negative ones. At Oxygen we aim at 100% customer satisfaction treating all kinds of comments 
and suggestions very seriously.  

 
Now it is important to read these few short notes and make sure you use your bicycle according 

to the below instructions. We promise won’t be long but it’s al for your safety. 

 
 

Oxygen Bicycles 
 

 

 

 


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4

 

 

2.

 

About Oxygen E-mate and its design 

 

Oxygen E-mate electric bicycle is a two wheeled bicycle designed with the thought of 
commuting and travelling on a longer distances. Its frame geometry combines all three in 

one types of riding position. At Oxygen we call it SCT geometry standing for Sport City 

Touring. SCT riding position has been set up to be the most optimal and ergonomic for your 
power performance as well as your health condition. This makes new E-mate so comfortable 

and efficient on the long distances.  
 

The bicycle can be used for commuting and moving around the city. The bicycle can also be 
used on the public roads as well as on off road pathways. 

 

What the bicycle is not designed for: 
Please do not use the bicycle in extreme conditions such as jumps and on the extreme 

downhill tracks. The bicycle frame is not designed for the following applications: Extreme 
Cross Country XC, Dual DS, 4X Four Cross, Free Ride FR, and Downhill DH 

 

The maximum allowable payload for the bicycle is: 
 

 

120kg for the rider 

 

 

15kg of the luggage located on the rear rack 

 
 

3.

 

The First Ride 

 

This chapter concentrates on setting up your bicycle before the first ride including your 
riding position, safety checks and the aspect of your legal issues. 

 

3.1

 

Preparing the bicycle before the first ride 

 

3.1.1 It is highly important to pay attention to the first set up of your new bicycle before the 
first ride. For us at Oxygen the customer is put first and this part concentrates on your 

health and the proper set up of your bicycle. Before you actually have your first ride it is 

crucial to set you up and your riding position that is why this point concentrates on setting 
you up and your position on the bicycle. 

 
Set up of the seat (saddle) height on your bicycle. 

 

It is important that your bike seat (saddle) is at the correct height to ensure that your bike 
ride is comfortable, healthy for your knees and just as importantly, to conserve energy while 

you pedal. 
 

A.

 

Please place yourself while seating on the bike against the wall of post. 

B.

 

By holding your brake seat on the saddle and put your heel on the pedal. Your leg 

should be almost straight but your knee should be very little bent. 

 


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5

C.

 

Please see the pictures and see to get idea of what is correct and what is not. 

 

 

 

 
 

 

 


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6

 

While adjusting the seat height please note that each seat post has the safety marking on 
the seat pillar. Please do not exceed the border of safety in any circumstances. The 

markings on the seat pillar always need to be hidden in the seat tube and never exposed 

above it. Seat post adjusted above its acceptable limits may cause the personal injury as 
well as the damage to the frame.  

 
3.1.2 Familiarising yourself with the brake system 

 
Before you set up for the first ride it is crucial to familiarise yourself with the brake system. 

Please remember while seating on the bicycle the RIGHT HAND LEVER operates the front 

brake and the LEFT HAND LEVER operates the rear brake. When you use the brakes it is 
best practice to use both brakes at the same time. When you ride the bicycle in the wet 

conditions it is important to estimate that the braking performance may be poorer than on 
the dry surface. Always include extra distance for braking during wet conditions.  

 

 
 

 
 
 
 
 
 
 
 
 

 


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7

 
 

3.2

 

Safety checks before the first ride 

 
 

 

3.2.1

 

Check the tyres pressure.  

 

All tyres have a recommended tyre pressures which should be used on the bicycle. For tyres 
fitted on all Oxygen Bicycles the pressure should be set between 35-60psi. It is however 

advisable to keep a higher pressure on the tyres in the region of 55psi as this reduces the 
likelihood of getting the puncture on your tyres. It is also important not to pump the tyres  

 

 
more than  maximum recommended pressure. This may affect your comfort of riding the 

bike as well increases the risk of rim damage and tyre explosion. Please note that keeping 
the bike in the bright sun may also increase the pressure in the tyres therefore it is 

recommended to keep a pressure at slightly lower level during the hot summer days. 
 

 

 

 

 

3.2.2

 

Charge the battery for the first time 

 

The battery should be fully charged before the first time for at least 10 hours. The charger 

has an automatic charge cut off protection and even if it shows the full charge has been 
made please allow the battery to condition for the few more hours.  

The first few charge and discharge cycles should be deep and full. It means the battery 
should be run down to nearly maximum and the same the charging process should never 

been interrupted until the battery is fully charged. To fully condition your battery please 

allows three to four full charges / discharge cycles. For battery charging please see the P4 of 
this manual. 

 

 

 

3.2.3

 

Check the handle bar and stem assembly.  

 

 
Before having your first ride make sure that all the stem and handle bar assembly bolts have 

been securely tight up. In order to check those please try to move handle bars up and down 

and same on the side from the left to the right. All the Oxygen Bicycles should be sold and 
prepared to ride by the authorised dealers however Oxygen Bicycles can not guarantee all 

those procedures have been completed, particularly in the case of online sales. It is 
therefore crucial to check all those components before the first ride.  

 

 
 

 

 


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8

 

 

3.2.4

 

Check your brakes 

 

Your brakes are one of the most important parts of your bike. These should always be in a 

fully working condition and checked not only before the first ride but every time before you 

are to ride your bike. Please note you should never ride your bike with none or even only 

one working brake. Both brakes should be always in the fully working condition at all times. 

 

3.2.5

 

Importance of keeping seat posts suspension cover. 

 
Each Oxygen E-mate is equipped with suspension seat post. The moving parts of the post 

are covered with the rubber protection. It is important to check the condition of rubber and 
the position of fitment. It is particularly important when carrying the baby on the rear racks 

saddle to prevent the pinching of fingers in the post.   

 

 

 

 

3.3

 

The law requirements 

 

It is important that the bicycle is equipped in the appropriate safety components such as bell 

and the legal lighting system. Please remember to use the full lighting system whenever the 

bicycle is ridden the dark conditions. Please note that we do not recommend using the 
flashing lighting systems. This type of lighting may not be legal to use on the public roads. 

The appropriate lights colours in majority of countries worldwide correspond to WHITE for 
the front light and RED for the rear. Please note that the green colour for the front light is  

illegal in the European Union countries and should never be installed on the bicycle’s 

handlebar in any of the EU countries.   

 

 

3.4

 

Your own safety 

 

This last point of preparing before the first ride covers your own safety. 

 
RULE  no.1  we  at  Oxygen  always  recommend  using bicycle helmets in any circumstances 

whenever you ride your bicycle. Please use the cycle helmet at all times regardless of the 
time or distance of your ride.  

 

RULE no.2 there is another aspect of safety. Please never ride the bicycle under the 
influence of alcohol or drugs. Riding the bike under influence of any of the above 

significantly increases the risk of an accident, serious injury or even death.   
 

 

 
 

 
 

 

 

 


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9

 

 

 
3.5

 

Carrying the luggage on your bike 

 

 
3.5.1

 

Attaching your luggage 

 
It is important to make sure that the luggage attached on to bike is attached securely and 

within the maximum limit. Please make sure you only use the appropriate pannier sets for 

your luggage needs. Each pannier should be attached to the carrier on the carrier’s railings. 
 

3.5.2

 

Maximum allowable luggage 

 

Please make sure that your total allowable luggage on the rear carrier does not exceed 
15kgs including your panniers sets. The luggage should be placed equally on both sides by 

maximum of 7.5kgs on each side of the carrier.   

 
 

 
3.5.3   Warnings for the use of luggage carrier:  

 

It is important that the luggage is placed equally on both sides of the rack without 

significant differences in weight. 

 

Please do not over load the rear carrier with the more than the maximum allowable 

weight. 

 

Please do not attach the child seat to the standard rear rack supplied. Please be 

aware that for the child seat you should use specifically designed carrier 

 

The luggage can not be modified by the user in any case. This may have a negative 
impact on the rider’s safety and any sorts of modifications are not permitted.  

 

Please check the fasteners on the rear carrier are properly fitted and regularly 

checked. The carrier bolds should be tightened with 2.5nm torque.  

 

The luggage carrier supplied with the bike is not designed to pull the trailer. Please 

do not pull the trailer with this luggage carrier.  

 

Please note that the bicycle when fully loaded may behave differently in terms of 

steering and braking performance. Please take a note of that when riding the fully 

loaded bicycle.  

 

Please make sure there is no loose straps coming out of the panniers which could be 

caught by the rotating spokes in the wheel.   

 

Please make sure that the luggage fitted on the carrier does not obstruct the visibility 

of the lights fitted to the carrier.  

 
 

 

  

 


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10

 

 

4.

 

Regular use and bike maintenance  

 

It is very important to highlight that the bicycle used regularly might need the routine 
maintenance from time to time. In order to ensure the maximum safety on your bike we 

strongly recommend carrying a routine maintenance checks described in the paragraph no.2 

before each ride. 
 

Additionally  once  a  month  we  would  like  to  point  out  that  it  is  very  useful  to  carry  the 
following checks: 

 

-

 

Spokes – These should be checked after 300 miles (approx 500km) after the bike 

purchase. Additionally it is a very good practice to check those every 500 miles (800km) 

and make sure that all of those are not getting loosed.  

-

 

Brake pads – On the average every 500 miles it recommended to check the condition 

of your brake pads. The life time of brake pads may vary very significantly and may last 
as much as 5000 miles or as little as 250 miles. It all depends on the conditions the bike 

is being used. In the rain and muddy conditions the brake pads are likely to last a lot less 

then in the dry conditions. The ridden terrain also might have a impact on the pads 
lifetime. In the hilly mountain area the pads are likely to worn out quicker than in the flat 

area where a lot less braking is applied. 

-

 

Running gears – Running gears have a significant impact on the comfort of riding. The 

quickly shifting gears work a lot better and make a lot less noise.  

-

 

Tyres condition – Never ride the bike with the worn out tyres. These are more likely to 
have puncture as well as more importantly have a lot less safety. The new tyre performs 

a lot better in every condition.  

-

 

Chain – Remember to clean and lubricate your chain from time to time. Please note that 

the clean lubricated chain will last a lot longer. To lubricate the chain use only the 

lubricants sold by the bike shops. Do not use engine oil or grease to lubricate your chain. 

Please contact directly 

contact directly to the dealer for any lubricants action on your bike.

 

-

 

Rims Condition – If the bicycle is using the rim V-brake type brakes it is important to 
check the condition of the rim from time to time. The rims run under regular usage of 

brakes and the rims wall thickness is reducing. Significantly used rim may explode under 
high tyre pressure. As as result this can cause an accident, serious injury or even death.  

It is however difficult to check the condition of the rim for inexperienced users therefore 

we do recommend to the visit the local bicycle shop and ask for the professional advice 
on the rims condition. Most of the bike shops offer the free advice on the rims 

conditions. Please do not neglect this issue and check your rims regularly with the 
professional service centre.   

 

 
Warning:  

 
As all mechanical components the bicycle is subjected to wear and high stresses. Different 

material and components may react to wear and stress fatigue in different ways. If the design 

life of the component has been exceeded, it may suddenly fail causing injuries to the rider. Any 
forms of crack, scratches or colour change in the high stressed areas indicate the life of the 

component has been reached and it should be replaced. 

 


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11

 

 

 

5.

 

Lubrication of the bike components 

Every time you ride your bicycle its condition changes. The more you ride the 
more regular maintenance will be required on the bike. We recommend you 
spend a little time on the regular maintenance checks. Below table is just a 
guide on how often to carry on the regular maintenance tasks.  

 

Frequency Component  Lubricant 

How to lubricate

Weekly 

Chain 

Derailleur wheels 

Derailleurs 
Brake levers 

Chain Lube or light oil 

Chain Lube or light oil 

Oil 
Oil 

Brush on or o squirt 

Brush on or o squirt 

2 drops from oil can 
2 drops from oil can 

Monthly 

Brake callipers 

Oil 

 

2 drops from oil can 

Every six 

months 

Freewheel 

Brake cables 

Shift levers 

Oil 

Lithium based grease 

Lithium based grease 

2 squirts from oil can 

Disassemble 

Disassemble 

Annually 

Pedals 
Derailleur cables 

Wheel bearings 

Headset 

Lithium based grease 
Lithium based grease 

Lithium based grease 

Lithium based grease 

Disassemble 
Disassemble 

Disassemble 

Disassemble 

 

NOTES: Please note that the above table is just the example on what kind of lubricants to 

use and their frequency. Please never use the spray degreasers for lubrication. Always 
contact your bike dealer for the best advice on what type of lubricant to use. If you feel 

uncomfortable with carrying on the routine maintenance please use one of the bicycle 

service centres 

 

 

 

 

 

 

 

 


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12

 

6. Battery care and re-charging process 

6.1

 

Battery charging 

It i

full

plu
soc

e charger’s mains 

plug first and then the small rounded one to the battery.  
 

The

cle shou

as the gr

ars o

not that w

ger the battery is still in the charging process 

and th

ould n

 from

e

 

6.2

 

Battery care and maintenance  

If the battery has been totally discharged it 

tant to charge it the same day as the 

discharge has been done. Once you finish the ride please allow approx 10-20 minutes before 

plugg

ry in 

he battery n

s a cooling off perio

 

before

charge

 

Please note that if the bicycle is not used for longer period of time then the battery should be 
charged before. Batterie

r perio

r

 2 hours 

every 2 months. The lith

 have a

ss

therefore 

these have to be rechar

 certain period

 d

battery loosing its voltage and eventual damage to the battery.  

 
IM

aut
rule

ma
of accidents and damages caused by the unlawful battery maintenance.  

 

 

 

s important to follow these few steps before the first charge. Firstly the battery has to be 

y charged before the first use. In order to do it please take a chargers rounded plug and 

g it in to the battery’s socket. Next take chargers mains plug and plug it in to the electricity 

et. It is important to follow the order of this procedure and not to plug th

k

 full charging cy

ld take as long 

een light appe

n the chargers. Please 

hile the red light appears on the char

e battery sh

ot be disconnected

 the charger until the gr en light appears.  

impor

ing the batte

 it will be re

to charge. T

eed

d of couple of minutes

d again. 

s stored for longe

d of time should be cha ged for approx

ium ion batteries

 self discharging proce  if not in use 

ged every

 of time. The failure in oing so may result o

PORTANT: Never try to open the battery case. The battery case can be open only by 

horised and trained service centre appointed by Oxygen Bicycles. Unlawful breach of this 

 will automatically invalidate the battery warranty. The unlawful maintenance to the battery 

y also cause a serious injury or even death. Oxygen Bicycles is not responsible for any sorts 

 


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13

-

 

 

7.

 

Regular self maintenance  

Oxygen Bicycles allows a certain parts of bicycle to be maintained by the owner. We do 

ny sorts of maintenance and bike care are made by the qualified 

For full manual on how to set up the Bengal Performance brakes please visit the following 

however recommend that a

cycle mechanic.  

 
The parts that are allowed to be self maintained by the owner are: 

 
A.

 

Brakes.  

 

web link: 

http://www.bengalperformance.com.tw/download.html

 and click at the 

appropriate language version of the mechanical brakes maintenance and set up.  
 

For full manual on how to set up the V-brakes please visit the following web link: 

cs/content/cycle/SI/BrakeSystem/BR-M431-

http://techdocs.shimano.com/media/techdo
M421/8DV0A-BR-M431_M421-EN_v1_m56577569830604303.pdf

 

w to set up the running gears please refer to the Shimano 

technical documents available here: 

 
B Running gears 

 

For adjustment manual on ho

http://techdocs.shimano.com/media/techdocs/content/cycle/SI/Tourney/RearDerailleur/SI-
5V80A-En_v1_m56577569830612967.pdf

 

 

Please  note  that  Oxygen  Bicycles  does not allow for any sorts of self 
maintenance to the electrical components.  

 

rake cable anchor bolt    

 

5N.m 

Brake centre bolt M6:  

 

 

11N.m 

Gear 

shifter 

nuts 

 

   4N.m 

V brake caliper nuts  

 

 

10N.m 

Rear 

carrier 

nuts 

 

   8N.m 

Mudguard bracket nuts    

 

8N.m 

 
Other nuts torque depends on the size: 

M4   2.5-4N.m 

M5   4-6N.m 
M6    6-7.5N.m 

 

 

 

Torque recommendations 

 

 
Rear 

axle 

nuts 

 

   33N.m 

Seat pillar clamp nut/bolt    

 

5-8N.m 

B

 


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14

7.1

 

Fitting the front wheel and Quick Release set up 

 
From time to time there is a need o

 the front wheel from the forks. It is h

r

eel back being securely fitted in the forks.  

f removing

oweve  

ont wh

important to know how to set up the fr

 
 

 
 

 

 
 

 

  

 


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15

 

 
 

 
 

 

What to look at during the front wheel fitment!!! 
 

The lever should be tight up properly to the end of its travel. It might occur that the lever is too 
soft during locking. In that case the please hold the locking nut on the other end of the axle 

and by turning lever around you can set up to the required level.  

 
 

 


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16

 

 
 

 
 

 

 
 

 
 

Please note what the correct and incorrect set up of the front axle 

 

 


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17

 

 

 

 


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18

 

 

 

 

8.

 

Technical specification and performance  

 

 

 

Motor 

250W high efficiency brushless Suzhou Bafang 8FUN 36V 26” 

Battery Advanced Lithium Polymer 36V 13Ah 
Modes 

On / off switch and off road from handle bars, throttle and peddle assisted 

Assisted Range  13Ah Up to 60 miles (96km) 
Range throttle 
only
 

13Ah Up to 30 miles (48km) 

Total weight    13Ah 23.65kg inc. battery 
Maximum 

speed 

15.5mph (25kph) to conform to EU directives power automatically cuts off at 

25kph 

Gears   

Shimano Tournay derailleur with 7 speed Shimano mega range 14-16-18-20-

22-24-28T 

Forks 

Suspension SR Suntour 

Brakes 

Rear; alloy V-brake calliper. Front; Bengal Performance Disc Brake 

Saddle post 

Alloy with hinged seat for easy battery change 

Chain wheel 

Alloy Pro-wheel 52 teeth 

Pedals 

Bright alloy non-slip 

Spokes 13g Stainless steel 
Rims 

26" x 1.5 Alex Rims 

Chain 

Shimano CN UG51 

Tyres Kenda 

26*1.95 

 

 

 
 

 
 

 

 
 

 
 

 

 

 

 


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19

 
 
 

 

 

 

 and performance of your battery depends on the number of different factors 

ffecting its performance. How to maximise your battery range: 

eck your 

s pressure in the region of 55-60 PSI. 

 low tyre pressure ther

ce. With the higher pressure 

u will hav

le. Then less weight you carry then the longer 

f the bicycle will be. 

is

re your own effort you will put into pedalling 

them longer the range will be.  

all ran

not always have an influence. The range quoted in the technical specification is based 

on the riding th

 

t not exce

 

e may be

n quoted. In the hilly terrain the range will also 

ase as th

 gets the 

man

hen lower the temperature 

n lo

your electric bicycle please do 

esitate to

 through our website 

www.oxygenbicycles.com

 

9. Getting maximum range from the battery 

The range

a
 

A.

 

Ch

tyres pressure. Its best to keep a tyre

e is a higher rolling resistan

With the

yo

e a lot lower rolling resistance and the bike will be smoother to ride. 

B.

 

Carry the minimum extra luggage if possib
the range o

C.

 

Try to ass t whenever possible. Then mo

 

The over
may 

ge is however influenced by the number of other factors on which the rider 

e bicycle with pedal assist mode on the flat terrain only and with the rider’s
eding 80kg in total. Please note that for those of the greater weight the  

weigh

rang

 considerably lower tha

decre

ere is more being consumed during the climbing. The battery also

best perfor
outside the

ce in the average temperature of 20-25C. T

wer the range will be.   

 

 

Dear user, if there is still anythi

not h

ng that you are not sure about 

 contact us either

 or by 

ding us dire

enbicycles.com

sen

ct email to 

info@oxyg