Life zone SGH-W6-WIQ User Manual - User Manual

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Questions, problems, missing parts?

Contact technical support department at

1-866-484-2066, 8:00 a.m. - 5 p.m., CST, Monday - Friday

or www.@lifecorpproducts.com

Please have your model and serial number ready

REV2-060514

ATTACH YOUR RECEIPT HERE

Purchase Date ____________Serial Number (

located on back of unit

) __________________

INFRARED QUARTZ HEATER

MODEL #SGH-W6-WIQ

TABLE OF CONTENTS

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

One-Year Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Replacement Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

PACKAGE CONTENTS

Rear View

Front View

PART

DESCRIPTION

QUANTITY

Infrared Heater

Remote Control

Control Panel (preassembled to Infrared Heater (A))

Filter Cover (preassembled to Infrared Heater (A))

Temperature Sensor (preassembled to Infrared Heater (A))

Master Power Switch (preassembled to Infrared Heater (A))

Caster Wheels (preassembled to Infrared Heater (A))

SAFETY INFORMATION

Please read and understand this entire manual before attempting to assemble, operate, or install the
product .

IMPORTANT SAFETY INSTRUCTIONS

WARNING

: POTENTIAL ELECTRICAL HAZARD IF NOT ADHERED TO . When using electrical

appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and
injury to persons, including the following:
• This heater must be plugged into a 120 V, 15 amp (or more) circuit of its own . Do not plug anything

else into the same circuit . If unsure if your home meets this specification, consult a certified
electrician prior to use .

Risk of fire, overheating, malfunction, property damage, injury, or

even death may result if not adhered to!

• Connect to a properly grounded, 3-prong outlet only . Do not connect the heater to extension cords,

surge protectors, timers, direct breakers, or an outlet with other appliances connected to the same
outlet .

Risk of fire, overheating, malfunction, property damage, injury, or even death may

result if not adhered to!

• This heater is hot when in use . To avoid burns, do not let bare skin touch hot surfaces . Use handles

(certain models) or wheels to move this heater .

• Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at

least 3 ft . (0 .9 m) from the front of the heater and keep them away from the sides and rear of the
heater .

• Extreme caution is necessary when any heater is used by or near children, invalids, pets, or when

the heater is left operating unattended .

• Always unplug the heater when not in use .
• Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been

dropped, or damaged in any manner . Contact the manufacturer for resolution options .

• Do not use outdoors . Exposure to outdoor elements such as rain, snow, sun, wind, or extreme

temperatures may cause the heater to become a safety hazard .

• This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations, nor

any locations that use GFCI outlets .

• Never place the heater where it may fall into a bathtub or other water receptacles .
• Do not run the cord under carpet . Do not cover the cord with throw rugs, runners, or similar

coverings . Arrange the cord away from traffic areas and where it will not be tripped over .

• The heater must be plugged into a wall outlet that is a dedicated circuit with a minimum 15 amp

rating on that individual circuit .

• To disconnect the heater, first turn the power button to the OFF position and then remove the plug

from the wall outlet .

• Do not allow foreign objects to enter or block any ventilation or exhaust opening as this may cause

electric shock, fire, or damage the heater .

• Allow at least 3 ft . of unobstructed space to the front and rear of the heater to allow for maximum

heat, air, and ventilation flow .

• A heater has hot and arcing or sparking parts inside . Do not use it in areas where gasoline, paint,

or flammable liquids are used or stored, nor use flammable solvents to clean the heater . Keep the
heater dry at all times .

• Use this heater only as described in this manual . Any other use not recommended by the

manufacturer may cause fire, electric shock, or injury to persons .

• Do not use abrasive solvents to clean the heater as it may cause

damage to the finish or casing .

SAFETY INFORMATION

Child Lock Safety Feature

Press the Child Lock button located on
the control panel for 5 seconds . Locking is
confirmed when a buzzer rings and the control
panel displays “CL” . When locked, the control
panel and remote control will not function .
To unlock the control panel and remote, repeat
this procedure . Unlocking is confirmed when a
buzzer rings and the lock indication disappears .

Tip-Over Safety Feature

This heater is equipped with a tip-over safety feature . Once the heater is tipped over, an internal
switch will automatically shut the heater off . Once the heater is restored to an upright position, the
heater will reset . To continue operation, turn on the heater using the supplied remote control or the
control panel on the heater .

Overheat Safety Feature

This heater is equipped with an overheat safety feature . When the internal components of the
heater reach a certain temperature that could cause overheating or possible fire, the heater will
automatically shut off .

WARNING

: This heater has a voltage

rating of 120 volts . The cord has a three-
blade, grounding-type plug . An adapter
is available for connecting three-blade
grounding-type plugs to two-slot receptacles .
The grounding lug extending from the adapter
must be connected to a permanent ground
such as a properly grounded outlet box . The
adapter should not be used if a three-slot
grounded receptacle is available .
DO NOT DEFEAT THE SAFETY PURPOSE
OF THE GROUNDED PLUG .

Grounding Pin

Grounding Means

Grounding Pin

Metal Screw

Cover of Grounded

Outlet Box

WARNING

: It is normal for the power cord to feel warm to the touch . However, a loose fit between

the outlet and the plug may cause overheating of the plug . If this occurs, try inserting the plug into a
different outlet . Contact a qualified electrician to inspect the original outlet for damage .

Specifications

Voltage Rating

120 V (60 Hz)

Power Consumption

1,000 W/1,500 W

Unit Size

20 .1 in . (W) x 12 .9 in . (D) x 17 .4 in . (H)

Unit Weight

30 .00 lbs .

FREQUENTLY ASKED QUESTIONS

Please review these frequently asked questions on the next few pages prior to using your heater .

Q. My heater emits a strange odor when I first open the box and when I turn the heater on for
the first time. Why is this happening?

. This is normal . This heater is treated with a special heat safe/resistant coating . This odor will

sometimes be present when the box is opened . When the coating is exposed to heat, it produces this
particular odor during the first few hours of operation . This will dissipate after the break-in period . If
you are sensitive to odors, you may want to pre-burn the unit in a garage with the door open until the
initial odor dissipates .

Q. If my heater runs on approximately 1,500 watts, how many BTUs is that? Is that a lot of
heat?

At 1,500 watts, your heater will produce approximately 5,100 BTUs . This heater is intended to be

used as supplemental heat in areas most needed . It may take several minutes to several hours to
heat your area, depending on various factors .

Q. Can the heating elements be replaced?

Replacement heating elements can be obtained from the manufacturer . All parts may be

purchased through the manufacturer if your product is out of warranty . If you feel that the elements
are definitely faulty right out of the box, contact technical support . A representative can then direct you
to the next step .

Q. Once I plug the unit in and turn it on, how long will it take to heat my room?

The heating process in the heater begins immediately upon powering on and setting the desired

temperature above the ambient temperature . A noticeable change in the ambient temperature of the
room will vary due to variables such as the location of the heater (in the home), floor plan and size of
the room, how well the room is insulated, how many doors/windows, how much bare concrete (acts
as a heat sink with any type of heating), the opening and closing of an exterior door, long hallways,
high ceilings, etc . Customers with smaller rooms experience quick heat changes . Rooms with larger
and open floor plans can expect up to 24 hours to completely heat up .

Q. I do not have a grounded outlet. Can I use a 2-prong power strip, or remove the ground
prong from the cord?

NO! If you do not have a grounded outlet, contact a certified electrician for advice . Removing

or altering any part of the heater’s original design or intent (including the power cord) will void the
warranty and make you liable for any unexpected or hazardous results .

Q. How does the ECO setting work?

The ECO mode on your heater is a program that attempts to keep the temperature strictly at a

“warm” 68° F . This also helps with efficiency, as it is programmed to 1) Increase the wattage used to
1500W if the temperature drops below 64 .4°F 2) Gradually reduce the wattage used as it approaches
66 .2° F and 3) Stop heating when 68° F is achieved . This is considered an Economical function, since
in the ECO setting, the heater is almost never running at the maximum watts .

FREQUENTLY ASKED QUESTIONS

Q. The temperature on my heater does not match the temperature display on my wall, or
external thermostat. Why?

This is completely normal . The temperature display on your heater may vary from the temperature

display on another thermostat (like the one mounted to your wall or a purchased external thermostat) .
This is because the temperature sensor on the heater reads the temperature directly around the
heater . With the heater near the cold floor (and heat rising), any readings on elevated or external
thermostats will differ in readings on the heater . The best way to operate your heater is to set the unit
on High and dial up to a temperature that feels comfortable to you . Then, leave it at that temperature,
regardless of the mismatch . The heater will cycle off when the set temperature is met or exceeded
slightly .

Q. Can I use more than one heater at a time? Can I use the heater and another appliance at the
same time?

Yes, but make sure they are not plugged into the same circuit . Each heater requires its own

minimum 15-amp circuit with no other items plugged into that circuit or outlet . This is because heaters
are considered appliances and draw out high amperage . If you are unsure whether your circuit meets
these requirements, verify with a certified electrician .

WARNING

: Risk of fire, damage to property, or injury may result if requirements are not met .

Q. Why does my heater’s fan continue to run after the set temperature is reached or the power
is turned off?

This is normal . The heater’s fan will continue to run even after the heater automatically cycles

down . The fan continues to run so that every last bit of heat is blown out of the heat chamber while
allowing the unit to continue filtering your air . Once the internal box/components cool completely, the
fan should then shut off on its own . In this case, allow a few minutes after the heat cycles off (with
power on) . The fan will shut off faster when the power is turned off .

Q. My heater’s display shows my ambient temperature to be in the 20s when I know it is
warmer than that. Why?

The heater’s display is defaulted to read the temperature as Fahrenheit . If your heater is definitely

heating but shows it is in the 20s you probably have the setting to read your temperature in Celsius
rather than Fahrenheit .

Q. My heater’s power cord gets warm. My cord is showing signs of heat or melting at the
outlet. Is this normal?

A warm power cord is normal . These power cords are rated safe for up to 105°C/ 221°F by the UL,

CSA, or ETL . The exception is, if you detect heat, smoke, or signs of melting at the contact point of
the wall outlet, it may be due to loose or worn wall contacts (or arcing) . Please stop using the heater
immediately, contact warranty support for a replacement power cord, and have a certified electrician
replace the wall outlet as soon as possible .

PREPARATION

Place the heater on a firm, level surface and plug into a grounded 120 V, 60 Hz power outlet and turn
on the power switch on the rear of the unit . Only operate heater in upright position .
Insert two AAA batteries into the remote control before using (batteries not included) .

Please note that infrared heaters do not heat like a traditional space heater . You should not expect infrared heaters
to blow hot air like a traditional space heater . Infrared heaters heat objects not air . Infrared heaters are intended to
supplement an already heated, insulated room . Square footage specifications assume a single enclosed room not an
entire home . Infrared heaters do not heat through walls, floors, and are not intended to replace a main heat source .
Infrared heat can take at least 24 hours to warm a room but operate much more efficiently to maintain the desired
temperature . Infrared heaters will not work well in uninsulated unheated spaces like screened in porches, RV’s, garages,
unheated basements, etc .

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

CORRECTIVE ACTION

The heater does not
turn on .

1 . The power cord is not plugged in .

2 . The electricity at the main fuse box is

not working .

3 . The battery in the remote control is

dead .

4 . The thermostat on the heater is set

lower than the room temperature .

1 . Plug the power cord into an electrical outlet .

2 . Check the electricity at the main fuse box .

3 . Replace the batteries in the remote control .

4 . Increase the thermostat temperature on the

heater for a higher heat setting .

The heater displays an
error code “E1”

1 . The heater has overheated .

2 . Insufficient power to the unit

3 . The air filter is clogged .

4 . Insufficient air flow to the heater .

1 . Unplug the heater from the wall, wait a few

seconds then plug the power cord back in .

2 . Make sure the unit is plugged into a

dedicated 3-prong outlet, with no extension
cords or surge protectors .

3 . Clean the airfilter located on the back of the

unit . see page 13 .

4 . Move the unit at least 3ft from the wall .

The heater displays an
error code “E2”

1 . Temperature sensor not functioning

properly .

1 . Please contact technical support .

CONTROL PANEL

High Low Eco

PART

NAME

DESCRIPTION

Timer Indicator Light

Indicates when the timer function is active

Digital Display

Readout of the set room temperature or timer value

Celsius Indicator Light

Indicates that the temperature is being displayed in Celsius

Fahrenheit Indicator Light Indicates that the temperature is being displayed in Fahrenheit

Power Indicator Light

Indicates when the unit is receiving power from the wall outlet

Power Switch Button

Powers the heater ON or OFF

C/F Button

Toggles between celsius and fahrenheit

Temp-Down Button

Decreases the set temperature

Temp-Up Button

Increases the set temperature

Timer Button

Engages the on/off timer function

Heater Mode Button

Toggles between Hi / Low/ Eco Modes

Safety Lock Button

Locks / Unlocks heater’s control panel

Energy Saving Indicator

Indicates when energy-saving mode is on

High Heat indicator

Indicates when High Heat mode is on

Low Heat Indicator

Indicates when Low Heat mode is on

REMOTE CONTROL

PART

NAME

DESCRIPTION

ON/OFF Button

Powers the heater on or off

Temp Up Button

Increases the set temperature value

Temp Down Button

Decreases the set temperature value

Mode Button

Toggles between the three heat modes available

Timer Button

Engages the on/off timer

°C/°F Button

Alternates between Celsius and Fahrenheit readout

OPERATING INSTRUCTIONS

1 . Turn the heater on or off by pressing the Power

button on the control panel (C) or by pressing the
ON/OFF button on the remote control (B) .
Once the power is off, heating elements will stop
working first . The fan will continue working for up
to 90 seconds to dispense residual heat inside the
heater . This is a normal function .

ON / OFF

2 . Select a heat setting by pressing the HEAT button on

either the control panel (C) or the remote control (B)
to toggle between the three heat settings .
Power for heat-up mode is 1,500 W; heat-down is
1,000 W . ECO mode is an Economic Energy Saving
Function . When ECO mode is chosen, the heater will
operate to maintain a constant warm 68°F

HIGH

LOW

ECO

MODE

3 . Set the thermostat by pressing the arrows on the

control panel (C) or the remote control (B) .
You can set the temperature on the heater anywhere
between 50°F and 97°F or between 10°C and 36°C .
Once you have chosen the desired temperature,
the heater will remain on until the room temperature
increases to the temperature on the digital display .
The heater will cycle on and off to maintain the
desired room temperature .
Press the °C/°F button on the control panel (C)
or remote control (B) to switch the digital display
indicator on the heater between Fahrenheit and
Celsius .

°C/°F

Temp

Down.

Temp

Up.

°C/°F

OPERATING INSTRUCTIONS

4 . To set the timer power off, start the unit and press

the Timer button on the control panel (C) or remote
control (B) .

Note:

The timer-power-off function can only be set when
the heater is in power-on mode .

The digital display on the control panel (C) changes
from the set temperature readout to a time value
for the timer . Press the Timer button repeatedly to
change the number value between a range of 0 to 12
hours (in 1-hour intervals) .
The Timer light turns on when the timer is set .

TIMER

5 . To set the timer power on, while powering off the unit

press the Timer button on the control panel (C) .

Note:

The timer-power-on function can only be set when
the heater is in power-off mode .

The digital display on the control panel (C) will
indicate time value for the timer . Press the Timer
button repeatedly to change the number value
between a range of 0 to 12 hours (in 1-hour
intervals) .
The Timer light turns on when the timer is set .

TIMER

6 . To replace the batteries, remove the battery cover

(1) from the remote (B) by applying pressure to the
battery cover (1) and sliding it away from the remote
(B) . Insert two AAA batteries (not included) (2) and
close the remote by placing the battery cover (1)
back on the remote (B) .

CARE AND MAINTENANCE

WARNING

: Before performing any maintenance task, turn off the power switch in the rear of the

unit, unplug the unit, and allow it to cool completely .

1 . To keep the heater clean, clean the outer shell with a soft, damp cloth . Use a mild detergent if

necessary . After cleaning, dry the unit with a soft cloth .

CAUTION

: DO NOT let liquid enter the heater .

2 . DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes to clean the

heater . This may cause damage or deterioration to the surface of the heater .

3 .  DO NOT immerse the heater in water .
4 .  Wait until the unit is completely dry before use .
5 .  If you will not be using the heater for a while, take the batteries out of the remote control and

store for future use .

6 . Store the heater in a cool, dry location when not in use . To prevent dust and dirt build-up, use

the original packaging to repack the unit .

CLEANING THE AIR FILTER

1 . Clean the air filter (2) after three months or if it appears to be blocking airflow . With the heater

unplugged, remove the three filter screws (1) as illustrated below . Clean all parts of the filter
assembly and allow parts to completely dry .

2 . Reassemble and reinstall the filter (2) .

WARNING

: Do not use the heater without the filter assembly in place .

ONE-YEAR LIMITED WARRANTY

The manufacturer warrants this heater against defects in materials and workmanship on functional
parts, for a period of 1 year from the original date of purchase . Your sales receipt showing the date of
purchase of the product is your proof of purchase . Keep it in a safe place for future reference .
This product is made with the highest quality materials and is warranted to be free from defects
in materials and workmanship at the time of purchase . This limited warranty applies to products
manufactured or distributed by the manufacturer, are delivered in the continental United States,
and extends to the original purchaser, or gift recipient . This warranty becomes valid at the time of
purchase and terminates either by the specified time frame listed above and/or owner transfer . Any
refunds or monetary compensations must be claimed through the place of purchase (retailer), and
not through the manufactu

rer . Any extended warranties (warranties that cover above and beyond this

manufacturer warranty) that are sold through a retailer or third party, are not directly correlated with
this products’ limited warranty, and may be redirected to said retailer or third partry for coverage .
This warranty extends through the manufacturer of the product, and covers functional parts only .
Cosmetics are not covered, unless unequivocally determined it is a workmanship defect . Shipping
damage should be addressed with the shipping company, retailer, or place of purchase, not the
manufacturer unless the manufacturer was the direct shipper .
The manufacturer’s sole obligation under this warranty shall be limited to furnishing the original
purchaser replacement parts for units deemed repairable by the supplier’s warranty department .
The purchaser is responsible for insuring any parts shipped or returned, if desired . The purchaser
is responsible to prepay any shipping charges (both ways) including, but not limited to taxes and
duties . All exchanged parts and products replaced under this warranty will become the property of
manufacturer . The manufacturer reserves the right to change manufacturers of replacement parts or
products for use, in order to cover any existing warranty .
The purchaser may be asked to provide the supplier with proof of purchase documents (including the
date of purchase) if requested . Any evidence of alteration, erasing, or forgery of proof of purchase
documents will be just cause to VOID this limited warranty . Products, in which the serial number has
been defaced or removed are not eligible for warranty coverage .

This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse, or
repairs, alteration by non-manufacturer authorized personnel, inappropriate installations, or any case
beyond the control of the manufacturer . Examples of warranty invalidation may also include, but are
not limited to:

• Use of lacquer or paints in (and around) the heaters

• Heater placed on non-approved surfaces

• Electrical requirement deficiencies (15-20 amp dedicated outlet)

• Use on extension cords/timers/surge protectors/GFCI

• Outdoor applications

• Normal wear/tear/weathering
• Pet/consumer accidents

The manufacturer shall not be liable for any loss due to use (or misuse) of the heater or other
incidental or consequential costs, expense or damages without irrefutable foundations . Under no
circumstances shall the manufacturer or any of its representatives be held liable for injury to any
person or damage to any property, however arising . Any implied warranty shall have duration equal
of the applicable warranty stated above . Specifications are subject to change without notice or
obligation .
This limited warranty gives the original purchaser specific legal rights .
Other rights may vary from state to state .

Printed in China

lifezone

is a registered trademark of lifecorp products

PLEASE REMEMBER TO REGISTER YOUR WARRANTY:

Registration@lifecorpproducts.com

REPLACEMENT PARTS LIST

For replacement parts, call our technical support department at 1-866-484-2066, 8 a .m . - 5 p .m ., CST,
Monday - Friday

PART

DESCRIPTION

PART #

Control panel

RH122361

Fan

RH122382

Power board

RH122362

Tip-over switch

W2/X3X-

305

Thermostat 1

RH122383

Thermostat 2

RH122384

Master Power
Switch

RH121318

Infared Tube

RH122381

Thermostat Wire

RH122089

Remote control

RH122385

25.8000