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Carpet Shampooer

700w Max Power

Washes Carpets and Removes Stains
Agitating Brush Bar
Finger Tip Trigger Spray Control
1 Year Warranty

Carpet Shampooer

700w Max Power

Product Code: 12300063

Model Number:

VC9387

International Cleaning Solutions Pty Ltd

Level 1, Building 2

Brandon Business Park

530 Springvale Rd

Glen Waverley, VIC 3150

Customer Care: 1800 815 270

Made in China

V1 0312

PLEASE READ THIS MANUAL BEFORE

OPERATING CLEANER

Congratulations on the purchase of your new Home Hero carpet shampooer. There are

many useful features built into your shampooer and we recommend that you carefully

read this instruction manual so that you may take best advantage of them.

BEFORE YOU BEGIN

This product must be operated in accordance with these instructions and used only for

domestic cleaning to remove dirt and dust from household carpets, flooring and fabrics.

PLEASE READ THESE INSTRUCTIONS THOROUGHLY.

This will ensure you obtain full benefit from your new carpet shampooer.

Keep this instruction manual in a handy place for future reference.

IMPORTANT

Always switch the appliance off and remove the plug from the electricity supply

before cleaning your appliance, when not in use, or attempting any maintenance

task. The cleaner must only be connected to an AC supply at the voltage shown

on the rating plate. This cleaner should only be used for its intended purpose as

described in these instructions. Never operate the carpet shampooer without filters.

•

Do not

handle the plug or carpet shampooer with wet hands.

•

Do not

put any objects into the openings or operate with the openings blocked.

Keep them free of anything that may reduce airflow.

• Keep hair, loose clothing, fingers and all parts of the body away from openings

and moving parts.

•

Do not

use the carpet shampooer on any glowing, burning or smoking particles.

•

Do not

use without the solution tank and dirty water tank in place.

• Turn off all controls before unplugging.
•

Do not

use to pick up flammable or combustible liquids such as petrol, or use in

areas where they may be present.

HOME HERO CARPET SHAMPOOER

NOTE:

Carpets should be dry vacuumed thoroughly before washing. Use a vacuum

cleaner with a powerbrush for best results.

NOTE:

If the power cord is damaged it must be replaced by an authorized service agent

or similarly qualified persons.
Young children should be supervised to ensure that they do not play with the

appliance. Close attention is necessary when used near children.
* This appliance is not intended for use by persons (including children) with

reduced physical, sensory or mental capabilities, or lack of experience and

knowledge, unless they have been given supervision or instruction concerning use

of the appliance by a person responsible for their safety.
If using an extension cord please make sure that it is of an approved type and that it

is fully extended. Failure to do so could cause your cleaner to overheat and damage it.

FAULTS

Consult the troubleshooting guide in this manual if your carpet shampooer fails to

operate properly.
Do not continue to use this appliance if it appears to be faulty or the supply cord is

damaged. If a fault can not be rectified, please return to the point of purchase.

AFTER USE

Switch the cleaner off and remove the plug from the electricity supply. Always switch

off and remove the plug before attaching any accessories or cleaning the appliance.

HOME HERO CARPET SHAMPOOER

1.    Water Release Trigger
2.    Cable Reel Hook
3.   Power Cable and Plug
4.  Clean Water Tank Lever
5.  Clean Water Tank
6.  On/Off Switch
7.   Release Pedal (not shown on image)

8. Suction Nozzle and Brush
9. Base
10. Dirty Water Tank
11. Dirty Water Tank Handle
12. Unit Body
13. Top Piece and Handle

KNOW YOUR PRODUCT

HOME HERO CARPET SHAMPOOER

ASSEMBLING YOUR

CLEANER

The appliance should be switched off

and disconnected from the power supply

before you start to assemble.

ATTACHING THE HANDLE TO

THE APPLIANCE

You will need a cross-head screwdriver.
1. Take the handle and unscrew both

screws from the bottom ends of

the handle.

2. Insert the handle onto the adapter

of the unit body and screw the

screws back into the boreholes.

ASSEMBLING THE APPLIANCE

1. Lay the dirty water tank in the base

of the unit and fold down the handle

of the tank until it audibly engages.

2. Insert the fresh water tank into the

unit body. First insert the valve into

the round depression on the backside

of the appliance and then press the

top of the tank against the centre

piece until it audibly engages.

3. Turn the lower hooks of the cable

reel downward and wrap the power

cable around both hooks of the

cable reel.

4. The cleaner is now ready for operation.

HOME HERO CARPET SHAMPOOER

PREPARING THE CARPET

IMPORTANT: Do not use the carpet shampooer as a dry vacuum.

1. Vacuum carpet thoroughly. Use a vacuum cleaner with a powerbrush for best results.
2. Remove as much furniture from the room as possible. If unable to remove the

furniture, place plastic or foil under and around the legs until the carpet has

dried completely.

HELPFUL HINTS FOR CLEANING CARPET

•   Only use a low foam solution with this carpet shampooer.
•  Do not oversaturate carpet with cleaning solution while using the carpet shampooer.
•  For heavily soiled areas, additional applications may be necessary.
•  Allow plenty of time for carpet to dry thoroughly.
•  Wipe cleaning solution from woodwork and wood to prevent any damage.
•  Try not to walk on carpet until it is completely dry.
•  After carpet is thoroughly dry, vacuum the carpet using a vacuum cleaner with

a powerbrush.

• Before cleaning, determine where to start and end, making sure not to walk

over previously cleaned areas.

CHECK FOR COLOUR FASTNESS

Before cleaning carpet, test for colour fastness. Dampen a white cloth with solution.

Test a small area of carpet in a closet. Gently rub the cloth over the carpet. Check

each colour for colour bleeding. If the cloth remains clean, it should be safe to clean

the carpet.

HOME HERO CARPET SHAMPOOER

PREPARING THE

APPLIANCE

The appliance should be switched off and

disconnected from the power supply.
Never operate without filters as

damage to appliance could occur.
Only fill the fresh water tank with

commercially available carpet cleaning

solutions for carpet shampooers.
Do not use any high-foaming solutions

as an excessive amount of foam impairs

the functioning of the shampooer.
If unsuitable cleaning solutions are

used, this will void warranty.

1. Hold the fresh water tank by the

handle and pull up the unlocking

lever. The tank is released from the

locking mechanism.

2. Remove the fresh water tank from

the appliance.

3. Unscrew the ring cap on the bottom

of the tank and remove the valve

together with the water hose.

4. Add solution into the tank. Please

note the dosage of the cleaning

solution.

5. Fill the fresh water tank up to the

MAX filling line with warm water

(max. 38°C). Preferably use distilled

water to prevent calcification.

6. Then close the tank using the valve

and ring cap.

7. Insert the fresh water tank into the

centre piece.

HOME HERO CARPET SHAMPOOER

USING THE APPLIANCE

Plug the cord into an electrical socket. Turn on the appliance by using the

on/off switch located on the side of the appliance.

IMPORTANT: Never leave the appliance unattended with the power on.

Turn off when emptying and filling tanks. Do not oversaturate the carpet.

1. Determine where you want to start and stop cleaning. We recommend

that right-handed persons start on the right carpet border and left handed

persons start on the left carpet border. Cleaning solution may leak out of the

shampooer once it is deactivated. For this reason, have a cloth laid out that you

can place the shampooer on after use.

2. Completely unwind the power cord from the hook, insert it in the cord

bracket and connect it with an easily accessible socket whose power voltage

corresponds to the shampooer’s technical data.

3. Press down the shampooer unlocking pedal and set the handle to a

comfortable position.

4.   Using your foot, press the on/off switch to turn on the appliance.
5.   Run the shampooer to a corner of the carpet.
6.  Push the shampooer forward along the carpet border and depress the button for

emitting the cleaning solution. This will apply and brush the cleaning solution

into the carpet. In the process, walk next to the shampooer. Do not step on the

wet carpet! Once you have arrived at the other end of the carpet, release the

button.

7. Now go over the same strip in reverse. The dirty water will be vacuumed up.
8. Start the next strip slightly overlapping the cleaned carpet strip. Work with even

forward and backward movements up to the other edge of the carpet. In the

event of stubborn dirt, go over a strip of the carpet several times if necessary.

9. When the dirty water tank is filled to the max marking, it must be emptied

(see the “Cleaning the shampooer” section). If you would like to empty the

dirty water tank, fill up the fresh water tank or finish cleaning, switch off the

appliance by pressing the on/off switch, lay it on the prepared cloth, and bring

the handle to the upright position.

10. Remove the power plug from the power socket.

HOME HERO CARPET SHAMPOOER

AFTER CLEANING

• Let the freshly cleaned carpet dry completely.
• Do not step on it as long as it is still wet. If this cannot be avoided, lay out white

cloth and step on them.

• If the cleaning solution ends up on wood floors or furniture, wipe it up.
• If the carpet is not dry and the furniture must be placed back in the room, use

plastic or foil under the furniture to prevent staining the carpet.

• Vacuum clean the dry carpet with a vacuum cleaner. Use a brush adapter for

this (if possible).

• After use, the water tank has to be emptied and rinsed out (see the “cleaning

the shampooer section”). Do not store or transport the appliance when liquid is

still in the tanks.

CLEANING THE SHAMPOOER

CAUTION:

Prior to each cleaning, pull the power plug out

of the socket.
Do not wash filters in the washing machine.
Only air dry the filters and do not in any

case use a hair dryer.
When cleaning the housing, do not use

any chemical cleaners. They could damage

the shampooer.

1. Make sure that the power plug is pulled out.
2. Empty the dirty water tank. To do so, fold up the hand and pull the tank out of

the base of the appliance.

3. The cap is on the back of the tank. Turn it 90° counterclockwise to open it.
4. Pour out the dirty water and rinse the tank out thoroughly with warm water

(max. 38°C).

5. The exhaust air filter is located at the top of the dirty water tank. Press the

locking mechanism outward toward the filter and remove the filter mount.

6. Take the filter out of the holder and rinse it off with warm water.
7. Take the protective motor filter out of the main unit and rinse it off with

warm water.

8. Pour the leftover cleaning solution out of the fresh water tank and clean the

tank thoroughly with warm water.

9. As required, wipe down the appliance with a moist cloth.
10. Let all parts of the appliance (even the brushes on the bottom of the

shampooer, use luke warm water) dry completely before storing it.

HOME HERO CARPET SHAMPOOER

TROUBLESHOOTING

CUSTOMER CARE

Reduced spray or no spray. 1. Water tank empty.

1. Refill tank with water

and solution.

Not picking up cleaning

solution.

1. Collection tank not

fitted properly.

2. Collection tank is full.

1. Check alignment of

the tanks.

2. Empty the tank.

Problem

Possible Cause

Recommended

Solution

Please contact Customer Care 1800 815 270 to find you local spare parts provider.

Product Number

Product Description

32200790

Filter Set (pre motor and exhaust)

33151763

Solution Tank Assembly

33151764

Dirty Water Tank

HOME HERO CARPET SHAMPOOER

Keep this Guarantee and your receipt as proof of purchase.

Purchase Date

......../......../........

Our policy is one of continuous development and accordingly we reserve the right

to change specifications without prior knowledge.

International Cleaning Solutions Pty Ltd

(ACN 119 462 798)

Level 1, Building 2, Brandon Business Park,

530 Springvale Road, Glen Waverley Victoria 3150

This warranty on your cleaner commences

from the original date of purchase and is not

transferable; please retain your original proof

of purchase for any warranty claims. This

warranty is valid only in the country where the

cleaner is purchased.
The cleaner must be operated in accordance

with these instructions and used only for

domestic household cleaning to remove

DRY dirt and dust from household carpets,

flooring and fabrics. This cleaner is not fit

to be used as an industrial cleaner, and is

not designed for the collection of vitreous

building material including particle board,

construction products and similar products

such as wood/fibres, cement, fillers, fibre

glass etc or excessive or frequent sand. The

infrequent pick-up of these materials in these

circumstances may be harmful to your cleaner

and may void the manufacturer’s warranty.
Accessories and consumables including

dust bags and filters, unless defective in

manufacture, are not subject to this warranty.

In order to prolong the life of accessories and

consumables, regular care and maintenance

is recommended.
When properly used and cared for, your

cleaner will render excellent service; refer to the

instruction manual for further details, as misuse

or failure to follow the instructions makes this

warranty void.
In the event of service or advice being needed,

please contact International Cleaning Solutions

Pty Ltd, Level 1, Building 2, Brandon Business

Park, 530 Springvale Road, Glen Waverley,

Victoria 3150, or on 1800 815 270,

Monday - Friday 9am-5pm (EST).

Email: customerservice@icsh.com.au.

The decision to repair or replace the cleaner is

at the sole discretion of International Cleaning

Solutions Pty Ltd.
International Cleaning Solutions Pty Ltd is

unable to accept responsibility under this

warranty for any repair work not carried out by

an authorised International Cleaning Solutions

Service Agent or from the use of non-genuine

parts. If any part is no longer available or

manufactured, International Cleaning Solutions

Pty Ltd will replace it with a genuine functional

replacement part.
This warranty does not apply to the cost of

replacing any parts of the product due to normal

wear and tear, alterations, improper installation,

physical abuse, misuse or accidental damage.

Any transportation costs involved in the repair of

defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the

time of a warranty claim or service, any work

carried out on the cleaner is chargeable. The

repair or replacement of the cleaner under this

warranty does not extend the original period

of warranty.
The benefits conferred by this warranty are

in addition to all other rights and remedies in

respect of the product as outlined under the

Competition and Consumer Act and other State

and Territory laws.
“Our goods come with guarantees that cannot

be excluded in the Australian Consumer Law.

You are entitled to a replacement or refund for

a major failure and for compensation for any

other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired

or replaced if the goods fail to be of acceptable

quality and the failure does not amount to a

major failure.”

Carpet Shampooer

700w Max Power

Washes Carpets and Removes Stains
Agitating Brush Bar
Finger Tip Trigger Spray Control
1 Year Warranty

Carpet Shampooer

700w Max Power

Product Code: 12300063

Model Number:

VC9387

International Cleaning Solutions Pty Ltd

Level 1, Building 2

Brandon Business Park

530 Springvale Rd

Glen Waverley, VIC 3150

Customer Care: 1800 815 270

Made in China

V1 0312