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Cata-Dyne WX Series Installation & Operation Instructions

MKII Series

Made by: Cata-Dyne
Type: Installation & Operation Instructions
Category: Heater
Pages: 8
Size: 1.16 MB

 

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STANDARD HEATER APPLICATIONS

INSTALLATION & OPERATION INSTRUCTIONS

BKI

Æ

   1418

The Cata-Dyne™ heater can be used in all 

industrial indoor locations where a source of 

infrared radiant heat is required, providing 
adequate ventilation is available.

CERTIFICATION

Model WX (Series X) & MKII Cata-Dyne™ 

Explosion-proof, flameless infrared catalytic gas 

heaters are certified by the Canadian Standards 

Association (CSA) for use in Class I, Divisions 1 

and 2, Group D hazardous (classified) locations 

and FM Approvals, for use in Class I, Division 

1, Group D hazardous (classified) locations, 

temperature code T2C at an ambient temperature 

of 40ºC (104ºF). WXS models are suitable for 

Class I, Division I, Group D, temperature code 

T2B at an ambient temperature of 40°C (104°F). 

Models WX & MKII are certified ATEX/CE for use 

in gas environments, Category 2, Zone 1 & 2, 

Group IIA.

The Model BX (Series G) Cata-Dyne™ heater 

is certified by CSA and FM for use in general 

industrial non-hazardous locations. Models listed 

are certified for industrial use only, for either 

natural gas or propane gas. CSA approved models 

are equipped for high altitudes: 0 - 4,500 ft. (0-

1,370 m) above sea level.

INSTALLATION

To ensure maximum efficiency of your Cata-

Dyne™ heater, it should be installed with the 

heating surface positioned plus or minus 45° from 

the vertical plane at a height of no more than 

8 ft. (2.44 m).  All heaters must be installed in 

accordance with the latest revisions of the codes 

described in table 4 and in accordance with any 

local codes and regulations. Before installing the 

heater, all information on the heater nameplate 

must be carefully reviewed. The nameplate lists all 

the fuel and electrical requirements for the heater.

E-mail: info@ccithermal.com 

 

www.ccithermal.com

M20724-009 Date of Issue: July 2010

alteration,  excessive  vibration,  service  or  maintenance 

can  cause  property  damage,  injury  or  death.  Read  the 

installation,  operating  and  maintenance  instructions 

thoroughly before installation or servicing this equipment.

WARNING: 

Improper  installation,  adjustment, 

Head Office & Factory:

5918 Roper Road, Edmonton, Alberta, Canada  T6B 3E1

Telephone: (780) 466-3178  Fax: (780) 468-5904

Toll Free: 1-800-661-8529

Table 1

The WX Series Cata-Dyne™ features an improved efficiency catalyst pad that required nearly 33% 

less fuel to generate the same value as our BX Series Cata-Dyne™ heater. 

10.543

50,000

60,000

BX 12 x 72

30,000

36,000

8.786

25,000

30,000

7.322

8.786

48,000

11.715

14.058

14.644

17.572

1.464

1.757

8.786

10.543

5.857

7.029

7.322

7.322

25,000

25,000

4.393

5.272

30,000

36,000

10,000

12,000

2.929

3.514

20,000

24,000

13.179

4,167

5,000

1.220

1.464

45,000

54,000

13.179

2,222

2,667

0.651

0.781

15.815

36,000

8.786

10.543

45,000

5.491

0.879

18,750

22,500

BX 18 x 30

10.983

15,000

3.661

4.393

30,000

37,500

6.590

5,000

6,000

1.464

1.757

22,500

27,000

6.590

7.908

0.732

18,000

4.393

5.272

NAT

WX 12 x 36

WX 12 x 48

Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Am

bient

NAT

Max. Btu/hr

Model Number

LPG

NAT

LPG

NAT

LPG

BX 6 x 6

LPG

1,250

1,500

0.366

0.439

15,000

Cata-Dyne™ Heater - Models Available - CSA Only

WX 24 x 30

Specifications (Btu/hr Input Ratings)

For Both Natural and Propane Gas

WX 6 x 6

WX 12 x 24

5,000

MKII 12x12

MKII 12x24

MKII 18x24

MKII 18x48

Approved for use in general industrial non-hazardous locations by both FM and CSA

MKII 24x24

Specifications (Btu/hr Input Ratings)

For Both Natural and Propane Gas

Max. kW

BX 6 x 12

BX 6 x 24

2,500

3,000

BX 12 x 48

BX 12 x 60

WXS 6 x 12

Approved for use in Class I, Division 1, Group D hazardous (classified) locations by FM, T-code T2B at 40°C ambient

WXS 6 x 6

20,000

24,000

5.857

7.029

40,000

WXS 12 x 12

0.513

1.025

2.050

0.911

1.708

WXS 10 x 12

WX 6 x 12

WX 6 x 24

WX 18 x 24

WX 18 x 30

WX 18 x 36

For Both Natural and Propane Gas

Max. Btu/hr

Max. kW

WX 6 x 60

WX 8 x 8

WX 10 x 12

WX 12 x 12

BX Model (Series G)

MKII 24x48

Model Number

6,000

15,000

18,000

BX 6 x 60

BX 8 x 8

BX 10 x 12

BX 12 x 12

12,500

BX 12 x 24

BX 12 x 36

BX 18 x 24

WX Model (Series X)

Specifications (Btu/hr Input Ratings)

For Both Natural and Propane Gas

Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Am

bient

Model Number

Model Number

WX 12 x 72

WX 12 x 60

Specifications (Btu/hr Input Ratings)

Model Number

Specifications (Btu/hr Input Ratings)

For Both Natural and Propane Gas

Max. Btu/hr

Max. kW

BX 24 x 36

BX 24 x 48

BX 24 x 60

BX 18 x 36

BX 18 x 48

BX 18 x 60

BX 18 x 72

BX 24 x 24

BX 24 x 30

WX 24 x 24

WX 24 x 36

WX 24 x 48

WX 24 x 60

11.715

14.644

4.393

1.220

1.464

2.929

4.393

WX 18 x 48

WX 18 x 60

WX 18 x 72

20,000

40,000

Model Number

For Both Natural and Propane Gas

Specifications (Btu/hr Input Ratings)

WXS 12 x 24

1,750

3,500

7,000

3,111

5,833

7,000

14,000

WXS 6 x 24

WXS 8 x 8

2.050

4.100

Max. kW

Max. Btu/hr

Max. kW

8.786

5.857

11.715

7.322

8.786

20,000

25,000

30,000

1,250

2,500

5,000

12,500

2,222

4,167

Max. kW

5,000

10,000

15,000

Max. Btu/hr

0.732

1.464

3.661

0.651

5.857

7.322

8.786

15,000

18,750

22,500

30,000

37,500

45,000

0.366

30,000

40,000

50,000

60,000

13.179

5.857

20,000

25,000

5.491

6.590

8.786

10.983

30,000

1.464

2.929

4.393

17.572

5,000

10,000

15,000

Max. Btu/hr

WX 24 x 72

MK II Model (Series X)

 


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HEATER CLEARANCE

Vertical (0°)

0-45° up

0-45° down

28 in. (711 mm) 42 in. (1067 mm) 60 in. (1524 mm)

12 in. (305 mm)

18 in. (457 mm)

18 in. (457 mm)

42 in. (1067 mm)

7 in. (178 mm)

0 in. (0 mm)

12 in. (305 mm)

18 in. (457 mm)

18 in. (457 mm)

18 in. (457 mm)

18 in. (457 mm)

18 in. (457 mm)

18 in. (457 mm)

12 in. (305 mm)

12 in. (305 mm)

12 in. (305 mm)

28 in. (711 mm)

28 in. (711 mm)

42 in. (1067 mm)

42 in. (1067 mm)

60 in. (1524 mm)

60 in. (1524 mm)

42 in. (1067 mm)

24 in. (610 mm)

22 in. (559 mm)

32 in. (813 mm)

54 in. (1372 mm)

C - Sides

D - Radiant Surface

A - Top

B - Bottom

Radiant

Surface

Position

Heaters

Up To

12,000 Btu/hr

(3.514 kW)

Over 12,000

Up To

48,000 Btu/hr

(14.058 kW)

Over 48,000

Up To

60,000 Btu/hr

(17.572 kW)

All Heaters

Up To

60,000 Btu/hr

(17.572 kW)

Heaters

Up To

12,000 Btu/hr

(3.514 kW)

Over 12,000

Up To

48,000 Btu/hr

(14.058 kW)

Over 48,000

Up To

60,000 Btu/hr

(17.572 kW)

Heaters

Up To

12,000 Btu/hr

(3.514 kW)

Over 12,000

Up To

48,000 Btu/hr

(14.058 kW)

Over 48,000

Up To

60,000 Btu/hr

(17.572 kW)

SPECIFICATIONS

Clearances

Appropriate clearances from the heating surface must be 

observed during the installation of the Cata-Dyne™ heaters 

(See Figure 1 & Table 4). Maintain nameplate clearances 

from combustible materials such as wood, cloth, paper, etc.  

If the heater is to be installed overhead maintain clearances

as stated in figure 1 & table 4 from vehicles parked below.

Fuels

The Cata-Dyne™ flameless gas heater is designed to 

operate on clean, dry natural gas or propane as specified 

on the heater nameplate.

Natural Gas - these heaters are designed to use natural 

gas (1,000 Btu/ft

3

, 37 MJ/m

) at 7 in. w.c. (1.73 kPa), 4.5 

in. w.c. (1.12 kPa), or 3.5 in. w.c. (0.86 kPa).

Propane - these heaters are designed to use propane 

gas (2,500 Btu/ft

3

, 92 MJ/m

3

) at 11 in. w.c. 

(2.72 kPa).

A

C

D

B

C

FIGURE 1

Note:  Maintain  nameplate  clearances 

from  combustible  materials  such  as 

wood, cloth, paper as well as any 

vehicles parked in the area of the 

heater. 

NOTE: Ensure that the heater is not operational in an ex-

cessive  vibration  environment  or  premature  failure  of  the 

heater may occur.

All Cata-Dyne™ Heaters 
Installed In Canada

CSA/CAN – C22.1-02, Canadian

Electrical Code 

CSA/CAN – B149.1-00, Natural

Gas and Propane Installation 

Code

NFPA 70, National Electrical Code 

NFPA 54, National Fuel Gas Code 

All Cata-Dyne™ Heaters 
Installed Internationally

All Cata-Dyne™ Heaters 
Installed In the USA

Install according to local and 

national/international fuel and 

electrical codes.

Table 2

Table 3

Table 4

The WX Series Cata-Dyne™ features an improved efficiency catalyst pad that required nearly 20% 

less fuel to generate the same value as our BX Series Cata-Dyne™ heater. 

0.366

1.220

0.651

3.661

1.464

2.929

1.464

MK II Model (Series X)

Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Ambient

25,000

30,000

WX 12 x 60

WX 12 x 72

4.393

5.857

WXS 6 x 6

MKII24x48

Model Number

Nat. Gas Btu/hr

BX6x12

3,000

0.879

Max. Btu/hr

Model Number

WXS Model (Series X)

15,000

20,000

MKII12x12

MKII12x24

MKII18x24

MKII18x48

30,000

36,000

MKII24x24

Model Number

Approved for use in general industrial non-hazardous locations by both FM and CSA

Cata-Dyne™ Heater - Models Available

2,222

WX 24 x 30

Specifications (Btu/hr Input Ratings)

For Both Natural and Propane Gas

BX6x24

BX8x8

6,000

3,500

18,000

24,000

For Both Natural and Propane Gas

Model Number

Specifications (Btu/hr Input Ratings)

For Both Natural and Propane Gas

Propane Btu/hr

Nat. Gas kW

Max. Gas Input

Propane kW

Approved for use in Class I, Division 1, Group D hazardous (classified) locations by FM, T-code T2B at 40°C ambient

Max. Gas Input

1,250

2,500

5,000

12,500

5.272

BX18x24

4,167

5,000

10,000

Specifications (Btu/hr Input Ratings)

0.911

1.708

2.050

1,750

3,500

7,000

3,111

5,833

7,000

7,000

14,000

4.100

0.513

1.025

2.050

0.911

0.513

1.025

2.050

WXS 6 x 12

WXS 6 x 24

WXS 8 x 8

WXS 10 x 12

14,000

1,750

3,500

7,000

3,111

5,833

22,500

18,000

WXS 12 x 12

WXS 12 x 24

BX6x6

1,500

0.439

BX12x72

5,000

4.393

5.491

6.590

WX 6 x 6

WX 6 x 12

WX 6 x 24

WX 18 x 24

WX 18 x 30

WX 18 x 36

0.732

Max. Btu/hr

Max. kW

Max. kW

WX 6 x 60

WX 8 x 8

WX 10 x 12

WX 12 x 12

WX 12 x 24

WX 12 x 36

WX 12 x 48

7.322

8.786

BX Model (Series G)

1.708

15,000

30,000

For Both Natural and Propane Gas

Specifications (Btu/hr Input Ratings)

Max. kW

Max. Btu/hr

2.050

4.100

BX10x12

BX12x12

BX12X24

BX12x36

BX12x48

BX12x60

6,000

12,000

WX Model (Series X)

Model Number

Specifications (Btu/hr Input Ratings)

For Both Natural and Propane Gas

Max. Btu/hr

Max. kW

Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Ambient

Max. Btu/hr

Max. kW

Model Number

20,000

40,000

1.464

2.929

8.786

4.393

5.857

11.715

5,000

10,000

1.757

1.025

1.464

1.757

3.514

5.272

7.029

8.786

10.543

BX18x30

BX18x36

BX18x48

BX18x60

BX18x72

BX24x24

BX24x30

BX24x36

BX24x48

BX24x60

BX24x72

27,000

36,000

45,000

54,000

24,000

30,000

36,000

48,000

60,000

72,000

6.590

7.908

10.543

13.179

15.815

7.029

8.786

10.543

20,000

25,000

14.058

17.572

21.087

8.786

10.983

13.179

5.857

7.322

15,000

18,750

22,500

30,000

37,500

45,000

30,000

40,000

50,000

60,000

14.644

17.572

8.786

11.715

WX 24 x 36

WX 24 x 48

WX 24 x 60

WX 24 x 72

WX 18 x 48

WX 18 x 60

WX 18 x 72

WX 24 x 24

        

CATA-DYNE

TM 

HEATER- MODELS AVAILABLE FOR FM ONLY

 

 

 


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Piping

A main shut-off valve must be installed upstream of 

all auxiliary heater controls.

The 100% safety shut-off valve and appliance 

regulator (natural gas heaters only) must be installed 

in the upright position (horizontally).

The thermostatic temperature controller should be 

installed with the dial shaft in the horizontal position.

The maximum inlet pressure to the 100% safety 

shut-off valve, thermostatic temperature control 

and appliance regulator is 1/2 psi (3.4 kPa). If the 

inlet pressure is higher than this, a low-pressure 

service regulator must be installed upstream of these 

components.

The maximum inlet pressure to the low-pressure 

service regulator (available from CCI Thermal) is 

250 psi (1.7 MPa). If the inlet pressure is higher than 

this, a high-pressure regulator must be installed 

upstream.

All components should be installed as indicated in 

Figure 2 (WX and BX models only) or Figure 3 (MKII 

model only).

1.

2.

3.

4.

5.

6.

FIGURE 2

Diagram illustrates typical Natural Gas installation.

Gas  appliance  regulators  and  manual  shut  off  valves  are 

required standard components for all CSA approved heaters; 

they are available as optional accessories for FM approved 

heaters.

Electrical

All wiring is to be installed in accordance with the latest 

revisions of the Canadian Electrical Code (CEC)/

National Electrical Code (NEC) and/or any applicable 

local codes.

It is desirable to install an indicating light on all starting 

systems. This will reduce the possibility of the power 

being left on once the heater is started, which can 

severely reduce the lifespan of the heater.

Ground connections for 120 V and higher voltage 

heaters are required as indicated in Figures 4 and 5.

The number of terminals in the junction box can be two 

of four depending on the number of elements used in 

the fabrication of the heater. All MKII models incorporate 

a single element and therefore have only two terminals. 

The connection procedure for the different combinations 

is as described in Figures 4 and 5:

1.

2.

3.

4

.

FIGURE 4

FIGURE 5

FIGURE 3

Diagram illustrates typical Natural Gas installation.

Gas appliance regulators and manual shut off valves are required 

standard  components  for  all  CSA  approved  heaters;  they  are 

available as optional accessories for FM approved heaters.

CAUTION:

Install MKII series heaters with controls on sides or bottom of heater 

only.

 


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Ventilation

The catalytic reaction in Cata-Dyne™ heaters occurs 

when natural gas or propane reacts with oxygen to 

produce water vapor, carbon dioxide and infrared energy. 

Ventilation must be provided to allow adequate supply of 

oxygen for the reaction.

For every 1.0 ft

2

 (0.093 m

2

) of heater surface, 50 ft

3

/hr 

(1.42 m

3

/hr) of air supply is required. For example, a WX 

24 x 24 heater (20,000 Btu/hr / 5.857 kW) would require 

200 ft

3

/hr (5.66m

3

/hr) of air to ensure proper operation of 

the Cata-Dyne™ heater.

To reduce the carbon dioxide and water vapor 

concentrations in the building, a vent hood assembly can 

be installed to provide positive ventilation from the heater 

(See Figure 6).

FIGURE 6

OPERATION

All Cata-Dyne™ heaters are supplied with a Safety Shut-Off 

Valve (SSOV)/Thermocouple assembly to ensure the safe 

operation of the heater. Under no circumstances should the 

reset button be held or locked into the depressed position 

by use of a mechanical restraint. A tamper resistant model 

SSOV is available if desired.

4.  Turn on the power to the electrical elements.

5.  After 15 minutes, depress the reset button on the top

     of the 100% safety shut-off valve. The button should

     return to the original position and internally open the 

     valve and allow gas to flow to the heater. If the valve

     does not stay open when the reset button is released, 

     it may be necessary to wait an additional few minutes

     and then depress the reset button again. This will allow

     the electrical elements additional time to warm up.

6.  When the catalytic reaction is well established, turn off

     the electrical power to the elements.

7  If the heater is equipped with a thermostatic

    temperature controller, it can be set to the desired

    setting after the catalytic reaction has been established

    for at least one hour.

Shut Down

Turn off the gas supply to the heater.

Multi-Heater Start-up

Cata-Dyne™ heaters can also be purchased/installed in multi-

heater assemblies. If these assemblies are 12 V, each heater 

must be started individually. This ensures the correct voltage 

and current will be reaching the heater from the power supply.

12 V HAZARDOUS 

ELECTRICAL INSTALLATIONS 

Most oil and gas production buildings have an area 

classification as follows:

1.  Class I, Division 1, within the building.  

         Refer to figures 7 and 8.

2.  Class I, Division 2, up to 10 ft. (3 m.) from the building

         in any direction. Refer to figures 7 and 8.

3.  Class I, Division 2, between 10 ft. (3 m.) and 

         25 ft. (7.6 m.) from the building in all directions at an

         elevation of 18 in. (0.45 m.) above the ground.  

         Refer to figures 7 and 8.

Connection to the power supply must be outside of the 

Class I, Division 2 location. (refer to Figure 9). All electrical 

apparatus and wiring within this area must conform to the 

appropriate codes. 

Start-up

1.  Ensure the heater has been installed according to all

     instructions and relevant codes.

2.  Turn on the main gas supply to the system.

3.  If the heater is equipped with a thermostatic

     temperature controller, rotate the dial completely

     clockwise to the fully open position.

 


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10 ft.
3.0 m

15 ft.
4.6 m

Vehicle located outside

hazardous area

18 in.
0.46 m

10 ft.
3.0 m

15 ft

4.6 m

Class I

Division 1 (Zone 1)

Class I

Division 2 (Zone 2)

Class I Division 2 (Zone 2)

18 in. (0.46 m) above ground

Subject to possible

transient vapour

FIGURE 7

FIGURE 8

SPOT HEATING

There are several factors to consider when Cata-Dyne™ 

heaters are utilized for spot heating.

Infrared energy travels in straight lines from the face of the 

Cata-Dyne™ heater covering approximately 160° of an arc 

and is inversely proportional to the square of the distance. 

The heater should therefore be mounted as close as 

practical (min of 28 in. (71 cm)) to the object requiring heat 

for maximum temperature rise.

Match the shape of the object requiring heat with the 

appropriate Cata-Dyne™ heater, e.g. WX/BX 6 x 24 for long 

narrow objects or WX/BX 12 x 12 for a square object.

Objects requiring heat should be painted dull, dark colors for 

maximum infrared absorption and objects not requiring heat 

should be painted light or reflective colors.

Insulate and protect plastic, rubber and similar materials from 

direct intense infrared heat.

SPACE HEATING

A separate heat load calculation should be done for each 

building in which a Cata-Dyne™ heater will be installed for 

space heating purposes.

The heatload calculation determines the building heat losses 

through the structure and allows for air infiltration (refer to 

the Cata-Dyne™ catalog or visit www.ccithermal.com for the 

sample Heat Load Calculation).

Cata-Dyne™ heaters produce low intensity infrared heat that 

is absorbed by objects within the range of the heat source. 

The closer the object is to the source of heat the more 

heat the object will absorb. Cata-Dyne™ heaters should 

be placed close to the floor level within the building to heat 

objects close to the floor.

Ideally, Cata-Dyne™ heaters should be mounted 1-3 ft.

(0.3-1 m) from the floor and equally spaced around the 

building perimeter for space heating applications.

If low mounting is not practical, then overhead mounting may 

be utilized. Overhead mounted heaters should be sloped 

face down to a maximum 45° angle to direct the infrared 

energy towards the floor. Overhead mounting should be 

restricted to heaters of 30,000 Btu.hr (8.8 kW) capacity and 

larger.

If the building requires only one heater, place the 

Cata-Dyne™ heater as close as possible to the center of the 

longest wall.

For multiple heater installations, space the Cata-Dyne™ 

heaters as evenly as possible around the perimeter of the 

building. 

Make sure the piping is large enough to handle the gas load 

(refer to the sample Piping Calculation in the Cata-Dyne™ 

catalog for sizing information).

Make sure the electrical starting system has sufficient 

current carrying capacity and conforms to all applicable 

electrical codes.

It is advisable to install an indicator light in the electrical

circuit to reduce the possibility of the power being left on 

once the heater is started.

25 ft.

7.6 m

+ _

Seal

CAUTION:

Connect battery

outside 25 ft. (7.6 m)

in non-hazardous area

OUTSIDE BUILDING - Class I Division 2

area use appropriate electrical fittings

CATA-DYNE Heater

c/w explosion proof

junction box

Standard

battery cable

Building wall

INSIDE BUILDING -

Class I Division 1 area use

appropriate electrical fittings

FIGURE 9

 


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PERSONAL SAFETY

The Cata-Dyne™ flameless infrared catalytic gas heater 

does not produce harmful carbon monoxide gas when used 

with natural gas or propane.  Adequate ventilation must 

be incorporated in any building design to ensure oxygen 

replenishment and removal of any carbon dioxide. Protective 

grills should be used on any installation where personnel may 

come in contact with the face of the heater.

ORDERING INFORMATION

You can order any of CCI Thermal’s products by telephone, 

fax, mail, e-mail or directly on-line at www.ccithermal.com. 

To assist us in processing your order as quickly and efficiently 

as possible, please provide us with the following information:

□ 

Cata-Dyne™ product name

□ 

Cata-Dyne™ model number

□ 

Fuel gas - natural gas or propane

□ 

Starting voltage - 12, 24, 120, 208, 240, 480, or 600V

□ 

Accessories required:

- Protection Grill

- Wall Mount Brackets

- Thermostat

- Regulator

- Start Up Leads (12 V system only)

- Vent Hood

- Other

□ 

Company name and contact

□ 

Billing address and phone number

□ 

Shipping instructions

□ 

Special tagging instructions

□ 

Date required

□ 

Method of payment:

- on account - P.O. number required

- credit card - VISA or Mastercard number

- cash or cheque

GUARANTEE

Under normal use the Company warrants to the purchaser 

that defects in material or workmanship will be repaired 

or replaced without charge for a period of 18 months from 

date of shipment, or 12 months from the start date of  

operation, whichever expires first.  Any claim for warranty 

must be reported to the sales office where the product was 

purchased for authorized repair or replacement within the 

terms of this warranty.   

Warranty is void if Cata-Dyne™ heaters are used with sour, 

dirty or wet gas, or where sulphur content is greater than 

allowable for utility gas specifications. Warranty is void if, 

upon our inspection, if the SSOV or thermocouple have been 

tampered with. Neither CCI Thermal nor the selling dealer 

shall be held responsible for loss of time, inconvenience, 

commercial loss or consequential damages relating to the 

use of Cata-Dyne™ heaters.

RETURN GOODS POLICY

Prior written approval must be obtained from CCI Thermal 

for the return of any Cata-Dyne™ product(s).  A restocking 

charge of 15% will apply.  All returns must be shipped to 

our factory in Edmonton, freight prepaid.  Final acceptance 

will be contingent on inspection at our factory.  

REPAIRS

Cata-Dyne™ heaters may require periodic maintenance 

or repair.  Our factory is staffed with technicians who are 

qualified to perform any required repairs.  The procedure 

to follow to have a heater repaired is as follows.

Send the heater to our factory in Edmonton.  Include the 

following information with the heater:

□ 

Company name and address

□ 

Contact name

□ 

Telephone number/fax number/e-mail

□ 

P.O. Number

□ 

Advise if an estimate is required prior to starting the 

repair

□ 

Details on the repair or conversion required

□ 

Return shipping instructions

NOTE:  Under the terms of our certification, all repairs 

must be performed at our factory in Edmonton. 

CLEANING

The Cata-Dyne™ heater box may be cleaned but only 

once it has been allowed to cool.  If your Cata-DyneTM 

catalytic pad (white pad) is dirty it should never be 

contacted in order to avoid damaging it.  This means that 

it should not be wiped down, sprayed with water or blown 

with compressed air.  Any contact with the catalytic pad 

may damage the surface requiring the owner to return the 

unit to the factory for repair.

 


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TROUBLE SHOOTING

Ensure that the fuel matches that listed on the nameplate.

Ensure that the voltage matches that listed on the nameplate.

Check for any physical damage. All signs of physical 

damage to the catalyst pad such as holes, tears or a general 

deterioration of the catalyst bed signal that it is time to have 

the heater repaired.  Excessive vibration may cause damage 

to the inner catalysts structure which may cause premature 

failure.

Check the gas supply pressure at the heater – 7 in. w.c. (1.73 

kPa), 4.5 in. w.c. (1.12 kPa), or 3.5 in. w.c. (0.86 kPa) for 

natural gas and 11 in. w.c. (2.72 kPa) for propane.

Check the gas orifice for obstructions or dirt and ensure 

the size matches that listed on the nameplate.  It may be 

necessary to install a filter upstream of the heater or regulator 

if the gas supply is dirty.  If the fuel supply is constantly dirty 

and/or wet it would be advisable to use bottled propane fuel.

Check the mounting position of the heater.  The face of the 

heater should be preferably in the vertical position and should 

not vary more than 45° from the vertical position for maximum 

efficiency.

Check for saturation of the catalyst face caused by 

condensation or rain running down the face of the heater.  If 

the heater has been exposed to water, it is advisable to place 

the unit in a warm area for a period of a few hours or longer 

if required.  Once the moisture is removed, the heater can be 

re-installed and re-started.

Check the jumper cable size to ensure that the resistance of 

the cable is not reducing the current to the heater.  This would 

not allow sufficient power to the electrical element to preheat 

the catalyst to the activity temperature.  It is recommended to 

run the service vehicle at fast idle while starting the heater.

Cata-Dyne™ heaters are designed to use clean fuel and 

to be used in non-contaminated atmospheres.  Sulphur 

compounds in the fuel or atmosphere will poison the catalyst 

bed over a period of time and render the heater inoperative.  

If the heater has been exposed to sulphur compounds, it 

should be sent to the factory for service.

Avoid spraying the face of the heater with high-pressure air, 

steam or water because this can damage the catalyst bed, if 

physical damage is visible, return the heater to the factory for 

servicing. 

Ensure that the temperature controller is correct for the model 

size, fuel, and pressure specifications for the heater it is fitted 

to.  If the temperature controller is too low, the heater 

will not 

have sufficient fuel rating to operate and will stop.

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S

eparate Installation and Operation Instructions are available for oven and industrial heating applications.

Printed In Canada

 


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PLEASE ADHERE TO INSTRUCTIONS PUBLISHED IN THIS MANUAL.

Failure to do so may be dangerous and may void certain provisions of your warranty. 

For further assistance, please call:

 

24 Hr. Hotline: 1-800-661-8529

(U.S.A. and Canada)

Please have model and serial numbers available before calling.

     

5918 Roper Road, Edmonton, Alberta, Canada   T6B 3E1

Phone: (780) 466-3178          Fax: (780) 468-5904 

www.ccithermal.com

     

WARRANTY: 

Under normal use the Company 

 

warrants to the purchaser that defects in material or  

workmanship will be repaired or replaced 

 

without charge for a period of 18 months from 

 

date of shipment, or 12 months from the start date of  

operation,  whichever  expires  first.    Any  claim  for  

warranty must be reported to the sales office where the  

product was purchased for authorized repair or 

 

replacement within the terms of this warranty.   

Subject to State or Provincial law to the contrary, the  

Company will not be responsible for any expense for  

installation, removal from service, transportation, or  

damages of any type whatsoever, including damages  

arising from lack of use, business interruptions, or  

incidental or consequential damages.  

The Company cannot anticipate or control the 

 

conditions of product usage and therefore 

 

accepts no responsibility for the safe application and  

suitability of its products when used alone or in 

 

combination  with  other  products.  Tests  for  the  safe  

application and suitability of the products are the sole 

responsibility of the user.  

This warranty will be void if, in the judgment of the  

Company, the damage, failure or defect is the result of:

•  vibration,  radiation,  erosion,  corrosion,  process  

contamination, abnormal process conditions, 

 

temperature and pressures, unusual surges or  

pulsation, fouling, ordinary wear and tear, lack of  

maintenance, incorrectly applied utilities such as  

voltage, air, gas, water, and others or any 

 

combination of the aforementioned causes not  

specifically allowed for in the design conditions or  

•  any act or omission by the Purchaser, its agents,  

servants or independent contractors which for 

greater certainty, but not so as to limit the generality  

of the foregoing, includes physical, chemical or  

mechanical abuse, accident, improper 

 

installation of the product, improper storage and 

handling of the product, improper application or the  

misalignment of parts.  

No  warranty  applies  to  paint  finishes  except  for  

manufacturing defects apparent within 30 days from 

the date of installation.  

The Company neither assumes nor 

 

authorizes any person to assume for it any other  

obligation or liability in connection with the product(s).  

The Purchaser agrees that all warranty work required  

after the initial commissioning of the product will be  

provided only if the Company has been paid by the  

Purchaser in full accordance with the terms and 

 

conditions of the contract.  

The Purchaser agrees that the Company makes 

no warranty or guarantee, express, implied or 

statutory, 

(INCLUDING ANY WARRANTY OF 

 

MERCHANTABILITY OR WARRANTY OF FITNESS 

FOR A PARTICULAR PURPOSE) 

written or oral, of 

the Article or incidental labour, except as is expressed 

or contained in the agreement herein.  

LIABILITY:

 Technical data contained in the catalog or 

on the website is subject to change without notice. The  

Company reserves the right to make dimensional and 

other  design  changes  as  required.  The  Purchaser  

acknowledges the Company shall not be obligated 

to modify those articles manufactured before the 

 

formulation of the changes in design or improvements 

of the products by the Company.  

The Company shall not be liable to compensate or  

indemnify the Purchaser, end user or any other party 

against any actions, claims, liabilities, injury, loss, loss of 

use, loss of business, damages, indirect or consequential  

damages,  demands,  penalties,  fines,  expenses  

(including legal expenses), losts, obligations and 

causes of action of any kind arising wholly or partly from  

negligence or omission of the user or the misuse, incorrect  

application, unsafe application, incorrect storage and  

handling, incorrect installation, lack of maintenance,  

improper maintenance or improper operation of 

 

products furnished by the Company.