Full Text Searchable PDF User Manual
STANDARD HEATER APPLICATIONS
INSTALLATION & OPERATION INSTRUCTIONS
BKI
Æ
1418
The Cata-Dyne™ heater can be used in all
industrial indoor locations where a source of
infrared radiant heat is required, providing
adequate ventilation is available.
CERTIFICATION
Model WX (Series X) & MKII Cata-Dyne™
Explosion-proof, flameless infrared catalytic gas
heaters are certified by the Canadian Standards
Association (CSA) for use in Class I, Divisions 1
and 2, Group D hazardous (classified) locations
and FM Approvals, for use in Class I, Division
1, Group D hazardous (classified) locations,
temperature code T2C at an ambient temperature
of 40ºC (104ºF). WXS models are suitable for
Class I, Division I, Group D, temperature code
T2B at an ambient temperature of 40°C (104°F).
Models WX & MKII are certified ATEX/CE for use
in gas environments, Category 2, Zone 1 & 2,
Group IIA.
The Model BX (Series G) Cata-Dyne™ heater
is certified by CSA and FM for use in general
industrial non-hazardous locations. Models listed
are certified for industrial use only, for either
natural gas or propane gas. CSA approved models
are equipped for high altitudes: 0 - 4,500 ft. (0-
1,370 m) above sea level.
INSTALLATION
To ensure maximum efficiency of your Cata-
Dyne™ heater, it should be installed with the
heating surface positioned plus or minus 45° from
the vertical plane at a height of no more than
8 ft. (2.44 m). All heaters must be installed in
accordance with the latest revisions of the codes
described in table 4 and in accordance with any
local codes and regulations. Before installing the
heater, all information on the heater nameplate
must be carefully reviewed. The nameplate lists all
the fuel and electrical requirements for the heater.
E-mail: info@ccithermal.com
www.ccithermal.com
M20724-009 Date of Issue: July 2010
alteration, excessive vibration, service or maintenance
can cause property damage, injury or death. Read the
installation, operating and maintenance instructions
thoroughly before installation or servicing this equipment.
WARNING:
Improper installation, adjustment,
Head Office & Factory:
5918 Roper Road, Edmonton, Alberta, Canada T6B 3E1
Telephone: (780) 466-3178 Fax: (780) 468-5904
Toll Free: 1-800-661-8529
Table 1
The WX Series Cata-Dyne™ features an improved efficiency catalyst pad that required nearly 33%
less fuel to generate the same value as our BX Series Cata-Dyne™ heater.
10.543
50,000
60,000
BX 12 x 72
30,000
36,000
8.786
25,000
30,000
7.322
8.786
48,000
11.715
14.058
14.644
17.572
1.464
1.757
8.786
10.543
5.857
7.029
7.322
7.322
25,000
25,000
4.393
5.272
30,000
36,000
10,000
12,000
2.929
3.514
20,000
24,000
13.179
4,167
5,000
1.220
1.464
45,000
54,000
13.179
2,222
2,667
0.651
0.781
15.815
36,000
8.786
10.543
45,000
5.491
0.879
18,750
22,500
BX 18 x 30
10.983
15,000
3.661
4.393
30,000
37,500
6.590
5,000
6,000
1.464
1.757
22,500
27,000
6.590
7.908
0.732
18,000
4.393
5.272
NAT
WX 12 x 36
WX 12 x 48
Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Am
bient
NAT
Max. Btu/hr
Model Number
LPG
NAT
LPG
NAT
LPG
BX 6 x 6
LPG
1,250
1,500
0.366
0.439
15,000
Cata-Dyne™ Heater - Models Available - CSA Only
WX 24 x 30
Specifications (Btu/hr Input Ratings)
For Both Natural and Propane Gas
WX 6 x 6
WX 12 x 24
5,000
MKII 12x12
MKII 12x24
MKII 18x24
MKII 18x48
Approved for use in general industrial non-hazardous locations by both FM and CSA
MKII 24x24
Specifications (Btu/hr Input Ratings)
For Both Natural and Propane Gas
Max. kW
BX 6 x 12
BX 6 x 24
2,500
3,000
BX 12 x 48
BX 12 x 60
WXS 6 x 12
Approved for use in Class I, Division 1, Group D hazardous (classified) locations by FM, T-code T2B at 40°C ambient
WXS 6 x 6
20,000
24,000
5.857
7.029
40,000
WXS 12 x 12
0.513
1.025
2.050
0.911
1.708
WXS 10 x 12
WX 6 x 12
WX 6 x 24
WX 18 x 24
WX 18 x 30
WX 18 x 36
For Both Natural and Propane Gas
Max. Btu/hr
Max. kW
WX 6 x 60
WX 8 x 8
WX 10 x 12
WX 12 x 12
BX Model (Series G)
MKII 24x48
Model Number
6,000
15,000
18,000
BX 6 x 60
BX 8 x 8
BX 10 x 12
BX 12 x 12
12,500
BX 12 x 24
BX 12 x 36
BX 18 x 24
WX Model (Series X)
Specifications (Btu/hr Input Ratings)
For Both Natural and Propane Gas
Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Am
bient
Model Number
Model Number
WX 12 x 72
WX 12 x 60
Specifications (Btu/hr Input Ratings)
Model Number
Specifications (Btu/hr Input Ratings)
For Both Natural and Propane Gas
Max. Btu/hr
Max. kW
BX 24 x 36
BX 24 x 48
BX 24 x 60
BX 18 x 36
BX 18 x 48
BX 18 x 60
BX 18 x 72
BX 24 x 24
BX 24 x 30
WX 24 x 24
WX 24 x 36
WX 24 x 48
WX 24 x 60
11.715
14.644
4.393
1.220
1.464
2.929
4.393
WX 18 x 48
WX 18 x 60
WX 18 x 72
20,000
40,000
Model Number
For Both Natural and Propane Gas
Specifications (Btu/hr Input Ratings)
WXS 12 x 24
1,750
3,500
7,000
3,111
5,833
7,000
14,000
WXS 6 x 24
WXS 8 x 8
2.050
4.100
Max. kW
Max. Btu/hr
Max. kW
8.786
5.857
11.715
7.322
8.786
20,000
25,000
30,000
1,250
2,500
5,000
12,500
2,222
4,167
Max. kW
5,000
10,000
15,000
Max. Btu/hr
0.732
1.464
3.661
0.651
5.857
7.322
8.786
15,000
18,750
22,500
30,000
37,500
45,000
0.366
30,000
40,000
50,000
60,000
13.179
5.857
20,000
25,000
5.491
6.590
8.786
10.983
30,000
1.464
2.929
4.393
17.572
5,000
10,000
15,000
Max. Btu/hr
WX 24 x 72
MK II Model (Series X)
HEATER CLEARANCE
Vertical (0°)
0-45° up
0-45° down
28 in. (711 mm) 42 in. (1067 mm) 60 in. (1524 mm)
12 in. (305 mm)
18 in. (457 mm)
18 in. (457 mm)
42 in. (1067 mm)
7 in. (178 mm)
0 in. (0 mm)
12 in. (305 mm)
18 in. (457 mm)
18 in. (457 mm)
18 in. (457 mm)
18 in. (457 mm)
18 in. (457 mm)
18 in. (457 mm)
12 in. (305 mm)
12 in. (305 mm)
12 in. (305 mm)
28 in. (711 mm)
28 in. (711 mm)
42 in. (1067 mm)
42 in. (1067 mm)
60 in. (1524 mm)
60 in. (1524 mm)
42 in. (1067 mm)
24 in. (610 mm)
22 in. (559 mm)
32 in. (813 mm)
54 in. (1372 mm)
C - Sides
D - Radiant Surface
A - Top
B - Bottom
Radiant
Surface
Position
Heaters
Up To
12,000 Btu/hr
(3.514 kW)
Over 12,000
Up To
48,000 Btu/hr
(14.058 kW)
Over 48,000
Up To
60,000 Btu/hr
(17.572 kW)
All Heaters
Up To
60,000 Btu/hr
(17.572 kW)
Heaters
Up To
12,000 Btu/hr
(3.514 kW)
Over 12,000
Up To
48,000 Btu/hr
(14.058 kW)
Over 48,000
Up To
60,000 Btu/hr
(17.572 kW)
Heaters
Up To
12,000 Btu/hr
(3.514 kW)
Over 12,000
Up To
48,000 Btu/hr
(14.058 kW)
Over 48,000
Up To
60,000 Btu/hr
(17.572 kW)
SPECIFICATIONS
Clearances
Appropriate clearances from the heating surface must be
observed during the installation of the Cata-Dyne™ heaters
(See Figure 1 & Table 4). Maintain nameplate clearances
from combustible materials such as wood, cloth, paper, etc.
If the heater is to be installed overhead maintain clearances
as stated in figure 1 & table 4 from vehicles parked below.
Fuels
The Cata-Dyne™ flameless gas heater is designed to
operate on clean, dry natural gas or propane as specified
on the heater nameplate.
Natural Gas - these heaters are designed to use natural
gas (1,000 Btu/ft
3
, 37 MJ/m
3
) at 7 in. w.c. (1.73 kPa), 4.5
in. w.c. (1.12 kPa), or 3.5 in. w.c. (0.86 kPa).
Propane - these heaters are designed to use propane
gas (2,500 Btu/ft
3
, 92 MJ/m
3
) at 11 in. w.c.
(2.72 kPa).
A
C
D
B
C
FIGURE 1
Note: Maintain nameplate clearances
from combustible materials such as
wood, cloth, paper as well as any
vehicles parked in the area of the
heater.
NOTE: Ensure that the heater is not operational in an ex-
cessive vibration environment or premature failure of the
heater may occur.
All Cata-Dyne™ Heaters
Installed In Canada
CSA/CAN – C22.1-02, Canadian
Electrical Code
CSA/CAN – B149.1-00, Natural
Gas and Propane Installation
Code
NFPA 70, National Electrical Code
NFPA 54, National Fuel Gas Code
All Cata-Dyne™ Heaters
Installed Internationally
All Cata-Dyne™ Heaters
Installed In the USA
Install according to local and
national/international fuel and
electrical codes.
Table 2
Table 3
Table 4
The WX Series Cata-Dyne™ features an improved efficiency catalyst pad that required nearly 20%
less fuel to generate the same value as our BX Series Cata-Dyne™ heater.
0.366
1.220
0.651
3.661
1.464
2.929
1.464
MK II Model (Series X)
Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Ambient
25,000
30,000
WX 12 x 60
WX 12 x 72
4.393
5.857
WXS 6 x 6
MKII24x48
Model Number
Nat. Gas Btu/hr
BX6x12
3,000
0.879
Max. Btu/hr
Model Number
WXS Model (Series X)
15,000
20,000
MKII12x12
MKII12x24
MKII18x24
MKII18x48
30,000
36,000
MKII24x24
Model Number
Approved for use in general industrial non-hazardous locations by both FM and CSA
Cata-Dyne™ Heater - Models Available
2,222
WX 24 x 30
Specifications (Btu/hr Input Ratings)
For Both Natural and Propane Gas
BX6x24
BX8x8
6,000
3,500
18,000
24,000
For Both Natural and Propane Gas
Model Number
Specifications (Btu/hr Input Ratings)
For Both Natural and Propane Gas
Propane Btu/hr
Nat. Gas kW
Max. Gas Input
Propane kW
Approved for use in Class I, Division 1, Group D hazardous (classified) locations by FM, T-code T2B at 40°C ambient
Max. Gas Input
1,250
2,500
5,000
12,500
5.272
BX18x24
4,167
5,000
10,000
Specifications (Btu/hr Input Ratings)
0.911
1.708
2.050
1,750
3,500
7,000
3,111
5,833
7,000
7,000
14,000
4.100
0.513
1.025
2.050
0.911
0.513
1.025
2.050
WXS 6 x 12
WXS 6 x 24
WXS 8 x 8
WXS 10 x 12
14,000
1,750
3,500
7,000
3,111
5,833
22,500
18,000
WXS 12 x 12
WXS 12 x 24
BX6x6
1,500
0.439
BX12x72
5,000
4.393
5.491
6.590
WX 6 x 6
WX 6 x 12
WX 6 x 24
WX 18 x 24
WX 18 x 30
WX 18 x 36
0.732
Max. Btu/hr
Max. kW
Max. kW
WX 6 x 60
WX 8 x 8
WX 10 x 12
WX 12 x 12
WX 12 x 24
WX 12 x 36
WX 12 x 48
7.322
8.786
BX Model (Series G)
1.708
15,000
30,000
For Both Natural and Propane Gas
Specifications (Btu/hr Input Ratings)
Max. kW
Max. Btu/hr
2.050
4.100
BX10x12
BX12x12
BX12X24
BX12x36
BX12x48
BX12x60
6,000
12,000
WX Model (Series X)
Model Number
Specifications (Btu/hr Input Ratings)
For Both Natural and Propane Gas
Max. Btu/hr
Max. kW
Approved for use in Class I, Division 1 and 2, Group D hazardous (classified) locations by both FM and CSA T-Code T2C @ 40°C Ambient
Max. Btu/hr
Max. kW
Model Number
20,000
40,000
1.464
2.929
8.786
4.393
5.857
11.715
5,000
10,000
1.757
1.025
1.464
1.757
3.514
5.272
7.029
8.786
10.543
BX18x30
BX18x36
BX18x48
BX18x60
BX18x72
BX24x24
BX24x30
BX24x36
BX24x48
BX24x60
BX24x72
27,000
36,000
45,000
54,000
24,000
30,000
36,000
48,000
60,000
72,000
6.590
7.908
10.543
13.179
15.815
7.029
8.786
10.543
20,000
25,000
14.058
17.572
21.087
8.786
10.983
13.179
5.857
7.322
15,000
18,750
22,500
30,000
37,500
45,000
30,000
40,000
50,000
60,000
14.644
17.572
8.786
11.715
WX 24 x 36
WX 24 x 48
WX 24 x 60
WX 24 x 72
WX 18 x 48
WX 18 x 60
WX 18 x 72
WX 24 x 24
CATA-DYNE
TM
HEATER- MODELS AVAILABLE FOR FM ONLY
Piping
A main shut-off valve must be installed upstream of
all auxiliary heater controls.
The 100% safety shut-off valve and appliance
regulator (natural gas heaters only) must be installed
in the upright position (horizontally).
The thermostatic temperature controller should be
installed with the dial shaft in the horizontal position.
The maximum inlet pressure to the 100% safety
shut-off valve, thermostatic temperature control
and appliance regulator is 1/2 psi (3.4 kPa). If the
inlet pressure is higher than this, a low-pressure
service regulator must be installed upstream of these
components.
The maximum inlet pressure to the low-pressure
service regulator (available from CCI Thermal) is
250 psi (1.7 MPa). If the inlet pressure is higher than
this, a high-pressure regulator must be installed
upstream.
All components should be installed as indicated in
Figure 2 (WX and BX models only) or Figure 3 (MKII
model only).
1.
2.
3.
4.
5.
6.
FIGURE 2
Diagram illustrates typical Natural Gas installation.
Gas appliance regulators and manual shut off valves are
required standard components for all CSA approved heaters;
they are available as optional accessories for FM approved
heaters.
Electrical
All wiring is to be installed in accordance with the latest
revisions of the Canadian Electrical Code (CEC)/
National Electrical Code (NEC) and/or any applicable
local codes.
It is desirable to install an indicating light on all starting
systems. This will reduce the possibility of the power
being left on once the heater is started, which can
severely reduce the lifespan of the heater.
Ground connections for 120 V and higher voltage
heaters are required as indicated in Figures 4 and 5.
The number of terminals in the junction box can be two
of four depending on the number of elements used in
the fabrication of the heater. All MKII models incorporate
a single element and therefore have only two terminals.
The connection procedure for the different combinations
is as described in Figures 4 and 5:
1.
2.
3.
4
.
FIGURE 4
FIGURE 5
FIGURE 3
Diagram illustrates typical Natural Gas installation.
Gas appliance regulators and manual shut off valves are required
standard components for all CSA approved heaters; they are
available as optional accessories for FM approved heaters.
CAUTION:
Install MKII series heaters with controls on sides or bottom of heater
only.
Ventilation
The catalytic reaction in Cata-Dyne™ heaters occurs
when natural gas or propane reacts with oxygen to
produce water vapor, carbon dioxide and infrared energy.
Ventilation must be provided to allow adequate supply of
oxygen for the reaction.
For every 1.0 ft
2
(0.093 m
2
) of heater surface, 50 ft
3
/hr
(1.42 m
3
/hr) of air supply is required. For example, a WX
24 x 24 heater (20,000 Btu/hr / 5.857 kW) would require
200 ft
3
/hr (5.66m
3
/hr) of air to ensure proper operation of
the Cata-Dyne™ heater.
To reduce the carbon dioxide and water vapor
concentrations in the building, a vent hood assembly can
be installed to provide positive ventilation from the heater
(See Figure 6).
FIGURE 6
OPERATION
All Cata-Dyne™ heaters are supplied with a Safety Shut-Off
Valve (SSOV)/Thermocouple assembly to ensure the safe
operation of the heater. Under no circumstances should the
reset button be held or locked into the depressed position
by use of a mechanical restraint. A tamper resistant model
SSOV is available if desired.
4. Turn on the power to the electrical elements.
5. After 15 minutes, depress the reset button on the top
of the 100% safety shut-off valve. The button should
return to the original position and internally open the
valve and allow gas to flow to the heater. If the valve
does not stay open when the reset button is released,
it may be necessary to wait an additional few minutes
and then depress the reset button again. This will allow
the electrical elements additional time to warm up.
6. When the catalytic reaction is well established, turn off
the electrical power to the elements.
7 If the heater is equipped with a thermostatic
temperature controller, it can be set to the desired
setting after the catalytic reaction has been established
for at least one hour.
Shut Down
Turn off the gas supply to the heater.
Multi-Heater Start-up
Cata-Dyne™ heaters can also be purchased/installed in multi-
heater assemblies. If these assemblies are 12 V, each heater
must be started individually. This ensures the correct voltage
and current will be reaching the heater from the power supply.
12 V HAZARDOUS
ELECTRICAL INSTALLATIONS
Most oil and gas production buildings have an area
classification as follows:
1. Class I, Division 1, within the building.
Refer to figures 7 and 8.
2. Class I, Division 2, up to 10 ft. (3 m.) from the building
in any direction. Refer to figures 7 and 8.
3. Class I, Division 2, between 10 ft. (3 m.) and
25 ft. (7.6 m.) from the building in all directions at an
elevation of 18 in. (0.45 m.) above the ground.
Refer to figures 7 and 8.
Connection to the power supply must be outside of the
Class I, Division 2 location. (refer to Figure 9). All electrical
apparatus and wiring within this area must conform to the
appropriate codes.
Start-up
1. Ensure the heater has been installed according to all
instructions and relevant codes.
2. Turn on the main gas supply to the system.
3. If the heater is equipped with a thermostatic
temperature controller, rotate the dial completely
clockwise to the fully open position.
10 ft.
3.0 m
15 ft.
4.6 m
Vehicle located outside
hazardous area
18 in.
0.46 m
10 ft.
3.0 m
15 ft
4.6 m
Class I
Division 1 (Zone 1)
Class I
Division 2 (Zone 2)
Class I Division 2 (Zone 2)
18 in. (0.46 m) above ground
Subject to possible
transient vapour
FIGURE 7
FIGURE 8
SPOT HEATING
There are several factors to consider when Cata-Dyne™
heaters are utilized for spot heating.
Infrared energy travels in straight lines from the face of the
Cata-Dyne™ heater covering approximately 160° of an arc
and is inversely proportional to the square of the distance.
The heater should therefore be mounted as close as
practical (min of 28 in. (71 cm)) to the object requiring heat
for maximum temperature rise.
Match the shape of the object requiring heat with the
appropriate Cata-Dyne™ heater, e.g. WX/BX 6 x 24 for long
narrow objects or WX/BX 12 x 12 for a square object.
Objects requiring heat should be painted dull, dark colors for
maximum infrared absorption and objects not requiring heat
should be painted light or reflective colors.
Insulate and protect plastic, rubber and similar materials from
direct intense infrared heat.
SPACE HEATING
A separate heat load calculation should be done for each
building in which a Cata-Dyne™ heater will be installed for
space heating purposes.
The heatload calculation determines the building heat losses
through the structure and allows for air infiltration (refer to
the Cata-Dyne™ catalog or visit www.ccithermal.com for the
sample Heat Load Calculation).
Cata-Dyne™ heaters produce low intensity infrared heat that
is absorbed by objects within the range of the heat source.
The closer the object is to the source of heat the more
heat the object will absorb. Cata-Dyne™ heaters should
be placed close to the floor level within the building to heat
objects close to the floor.
Ideally, Cata-Dyne™ heaters should be mounted 1-3 ft.
(0.3-1 m) from the floor and equally spaced around the
building perimeter for space heating applications.
If low mounting is not practical, then overhead mounting may
be utilized. Overhead mounted heaters should be sloped
face down to a maximum 45° angle to direct the infrared
energy towards the floor. Overhead mounting should be
restricted to heaters of 30,000 Btu.hr (8.8 kW) capacity and
larger.
If the building requires only one heater, place the
Cata-Dyne™ heater as close as possible to the center of the
longest wall.
For multiple heater installations, space the Cata-Dyne™
heaters as evenly as possible around the perimeter of the
building.
Make sure the piping is large enough to handle the gas load
(refer to the sample Piping Calculation in the Cata-Dyne™
catalog for sizing information).
Make sure the electrical starting system has sufficient
current carrying capacity and conforms to all applicable
electrical codes.
It is advisable to install an indicator light in the electrical
circuit to reduce the possibility of the power being left on
once the heater is started.
25 ft.
7.6 m
+ _
Seal
CAUTION:
Connect battery
outside 25 ft. (7.6 m)
in non-hazardous area
OUTSIDE BUILDING - Class I Division 2
area use appropriate electrical fittings
CATA-DYNE Heater
c/w explosion proof
junction box
Standard
battery cable
Building wall
INSIDE BUILDING -
Class I Division 1 area use
appropriate electrical fittings
FIGURE 9
PERSONAL SAFETY
The Cata-Dyne™ flameless infrared catalytic gas heater
does not produce harmful carbon monoxide gas when used
with natural gas or propane. Adequate ventilation must
be incorporated in any building design to ensure oxygen
replenishment and removal of any carbon dioxide. Protective
grills should be used on any installation where personnel may
come in contact with the face of the heater.
ORDERING INFORMATION
You can order any of CCI Thermal’s products by telephone,
fax, mail, e-mail or directly on-line at www.ccithermal.com.
To assist us in processing your order as quickly and efficiently
as possible, please provide us with the following information:
□
Cata-Dyne™ product name
□
Cata-Dyne™ model number
□
Fuel gas - natural gas or propane
□
Starting voltage - 12, 24, 120, 208, 240, 480, or 600V
□
Accessories required:
- Protection Grill
- Wall Mount Brackets
- Thermostat
- Regulator
- Start Up Leads (12 V system only)
- Vent Hood
- Other
□
Company name and contact
□
Billing address and phone number
□
Shipping instructions
□
Special tagging instructions
□
Date required
□
Method of payment:
- on account - P.O. number required
- credit card - VISA or Mastercard number
- cash or cheque
GUARANTEE
Under normal use the Company warrants to the purchaser
that defects in material or workmanship will be repaired
or replaced without charge for a period of 18 months from
date of shipment, or 12 months from the start date of
operation, whichever expires first. Any claim for warranty
must be reported to the sales office where the product was
purchased for authorized repair or replacement within the
terms of this warranty.
Warranty is void if Cata-Dyne™ heaters are used with sour,
dirty or wet gas, or where sulphur content is greater than
allowable for utility gas specifications. Warranty is void if,
upon our inspection, if the SSOV or thermocouple have been
tampered with. Neither CCI Thermal nor the selling dealer
shall be held responsible for loss of time, inconvenience,
commercial loss or consequential damages relating to the
use of Cata-Dyne™ heaters.
RETURN GOODS POLICY
Prior written approval must be obtained from CCI Thermal
for the return of any Cata-Dyne™ product(s). A restocking
charge of 15% will apply. All returns must be shipped to
our factory in Edmonton, freight prepaid. Final acceptance
will be contingent on inspection at our factory.
REPAIRS
Cata-Dyne™ heaters may require periodic maintenance
or repair. Our factory is staffed with technicians who are
qualified to perform any required repairs. The procedure
to follow to have a heater repaired is as follows.
Send the heater to our factory in Edmonton. Include the
following information with the heater:
□
Company name and address
□
Contact name
□
Telephone number/fax number/e-mail
□
P.O. Number
□
Advise if an estimate is required prior to starting the
repair
□
Details on the repair or conversion required
□
Return shipping instructions
NOTE: Under the terms of our certification, all repairs
must be performed at our factory in Edmonton.
CLEANING
The Cata-Dyne™ heater box may be cleaned but only
once it has been allowed to cool. If your Cata-DyneTM
catalytic pad (white pad) is dirty it should never be
contacted in order to avoid damaging it. This means that
it should not be wiped down, sprayed with water or blown
with compressed air. Any contact with the catalytic pad
may damage the surface requiring the owner to return the
unit to the factory for repair.
TROUBLE SHOOTING
Ensure that the fuel matches that listed on the nameplate.
Ensure that the voltage matches that listed on the nameplate.
Check for any physical damage. All signs of physical
damage to the catalyst pad such as holes, tears or a general
deterioration of the catalyst bed signal that it is time to have
the heater repaired. Excessive vibration may cause damage
to the inner catalysts structure which may cause premature
failure.
Check the gas supply pressure at the heater – 7 in. w.c. (1.73
kPa), 4.5 in. w.c. (1.12 kPa), or 3.5 in. w.c. (0.86 kPa) for
natural gas and 11 in. w.c. (2.72 kPa) for propane.
Check the gas orifice for obstructions or dirt and ensure
the size matches that listed on the nameplate. It may be
necessary to install a filter upstream of the heater or regulator
if the gas supply is dirty. If the fuel supply is constantly dirty
and/or wet it would be advisable to use bottled propane fuel.
Check the mounting position of the heater. The face of the
heater should be preferably in the vertical position and should
not vary more than 45° from the vertical position for maximum
efficiency.
Check for saturation of the catalyst face caused by
condensation or rain running down the face of the heater. If
the heater has been exposed to water, it is advisable to place
the unit in a warm area for a period of a few hours or longer
if required. Once the moisture is removed, the heater can be
re-installed and re-started.
Check the jumper cable size to ensure that the resistance of
the cable is not reducing the current to the heater. This would
not allow sufficient power to the electrical element to preheat
the catalyst to the activity temperature. It is recommended to
run the service vehicle at fast idle while starting the heater.
Cata-Dyne™ heaters are designed to use clean fuel and
to be used in non-contaminated atmospheres. Sulphur
compounds in the fuel or atmosphere will poison the catalyst
bed over a period of time and render the heater inoperative.
If the heater has been exposed to sulphur compounds, it
should be sent to the factory for service.
Avoid spraying the face of the heater with high-pressure air,
steam or water because this can damage the catalyst bed, if
physical damage is visible, return the heater to the factory for
servicing.
Ensure that the temperature controller is correct for the model
size, fuel, and pressure specifications for the heater it is fitted
to. If the temperature controller is too low, the heater
will not
have sufficient fuel rating to operate and will stop.
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eparate Installation and Operation Instructions are available for oven and industrial heating applications.
Printed In Canada
PLEASE ADHERE TO INSTRUCTIONS PUBLISHED IN THIS MANUAL.
Failure to do so may be dangerous and may void certain provisions of your warranty.
For further assistance, please call:
24 Hr. Hotline: 1-800-661-8529
(U.S.A. and Canada)
Please have model and serial numbers available before calling.
5918 Roper Road, Edmonton, Alberta, Canada T6B 3E1
Phone: (780) 466-3178 Fax: (780) 468-5904
www.ccithermal.com
WARRANTY:
Under normal use the Company
warrants to the purchaser that defects in material or
workmanship will be repaired or replaced
without charge for a period of 18 months from
date of shipment, or 12 months from the start date of
operation, whichever expires first. Any claim for
warranty must be reported to the sales office where the
product was purchased for authorized repair or
replacement within the terms of this warranty.
Subject to State or Provincial law to the contrary, the
Company will not be responsible for any expense for
installation, removal from service, transportation, or
damages of any type whatsoever, including damages
arising from lack of use, business interruptions, or
incidental or consequential damages.
The Company cannot anticipate or control the
conditions of product usage and therefore
accepts no responsibility for the safe application and
suitability of its products when used alone or in
combination with other products. Tests for the safe
application and suitability of the products are the sole
responsibility of the user.
This warranty will be void if, in the judgment of the
Company, the damage, failure or defect is the result of:
• vibration, radiation, erosion, corrosion, process
contamination, abnormal process conditions,
temperature and pressures, unusual surges or
pulsation, fouling, ordinary wear and tear, lack of
maintenance, incorrectly applied utilities such as
voltage, air, gas, water, and others or any
combination of the aforementioned causes not
specifically allowed for in the design conditions or
• any act or omission by the Purchaser, its agents,
servants or independent contractors which for
greater certainty, but not so as to limit the generality
of the foregoing, includes physical, chemical or
mechanical abuse, accident, improper
installation of the product, improper storage and
handling of the product, improper application or the
misalignment of parts.
No warranty applies to paint finishes except for
manufacturing defects apparent within 30 days from
the date of installation.
The Company neither assumes nor
authorizes any person to assume for it any other
obligation or liability in connection with the product(s).
The Purchaser agrees that all warranty work required
after the initial commissioning of the product will be
provided only if the Company has been paid by the
Purchaser in full accordance with the terms and
conditions of the contract.
The Purchaser agrees that the Company makes
no warranty or guarantee, express, implied or
statutory,
(INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE)
written or oral, of
the Article or incidental labour, except as is expressed
or contained in the agreement herein.
LIABILITY:
Technical data contained in the catalog or
on the website is subject to change without notice. The
Company reserves the right to make dimensional and
other design changes as required. The Purchaser
acknowledges the Company shall not be obligated
to modify those articles manufactured before the
formulation of the changes in design or improvements
of the products by the Company.
The Company shall not be liable to compensate or
indemnify the Purchaser, end user or any other party
against any actions, claims, liabilities, injury, loss, loss of
use, loss of business, damages, indirect or consequential
damages, demands, penalties, fines, expenses
(including legal expenses), losts, obligations and
causes of action of any kind arising wholly or partly from
negligence or omission of the user or the misuse, incorrect
application, unsafe application, incorrect storage and
handling, incorrect installation, lack of maintenance,
improper maintenance or improper operation of
products furnished by the Company.